Help, wife mad, email did not transfer to Win7

M

Mickey Martin

Just upgraded to win7 and all went well except email (my wife's - bad news).
I was previously dual booting Vista (me) and WinXP (my wife). Before
upgrading I ran Easy Transfer on both the Vista system and the XP system. I
then performed a custom install which re-partitioned the drive (I wanted to
go to a single boot system). After the win7 install I ran the ET utility
using both the Vista ET file and the XP ET file. Now when using Live Mail the
only mail that appears in my wife's account is a few things she had in Vista.
No sign of the XP email. I believe she was using Outlook Express in XP. I
tried loading Outlook to see if it would recognize the emails, but no luck.

Please save my marriage!

Thanks,

Mike
 
R

Russ Valentine

You need to research what you're doing more carefully. It is well documented
here that you cannot use Windows Easy Transfer with Outlook. It has never
worked and never will. Start over with a new Outlook profile and use one of
the supported methods for migrating your data. They're posted here daily. I
trust you saved backups of your data before attempting an OS upgrade.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
 
B

Brian Tillman [MVP - Outlook]

Just upgraded to win7 and all went well except email (my wife's - bad news).
I was previously dual booting Vista (me) and WinXP (my wife). Before
upgrading I ran Easy Transfer on both the Vista system and the XP system. I
then performed a custom install which re-partitioned the drive (I wanted to
go to a single boot system). After the win7 install I ran the ET utility
using both the Vista ET file and the XP ET file. Now when using Live Mail
the
only mail that appears in my wife's account is a few things she had in
Vista.
No sign of the XP email. I believe she was using Outlook Express in XP. I
tried loading Outlook to see if it would recognize the emails, but no luck.

If she was using Outlook Express, then trying to install Outlook, which is a
totally different program, won't help you and neither can this newsgroup
because we don't generally discuss Outlook Express (or WIndows Mail or Windows
Live Mail) here. There are other newsgroups dedicated to those products.
 

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