Help! System Crash Due to Hive File

S

SteveB

After I soft booted my computer, my computer keeps rebooting. Below is an
error message that I saw.

The Regestry Can Not Load The Hive File

\Systemroot\System32\Config\Software

Can Not Load The Hive File

What is a Hive file?

The computer was booted with the Win 2000 CD and went into the recover, but
the recover said that
the harddrive has no data or operating system. This harddrive has data and
Win 2000 installed on it.

What can be done to get access this harddrive? I herd that the only way to
solve this problem is
formating the harddrive and install Win 2000.

Thank You!

Steve
 
P

Pegasus \(MVP\)

SteveB said:
After I soft booted my computer, my computer keeps rebooting. Below is an
error message that I saw.

The Regestry Can Not Load The Hive File

\Systemroot\System32\Config\Software

Can Not Load The Hive File

What is a Hive file?

The computer was booted with the Win 2000 CD and went into the recover, but
the recover said that
the harddrive has no data or operating system. This harddrive has data and
Win 2000 installed on it.

What can be done to get access this harddrive? I herd that the only way to
solve this problem is
formating the harddrive and install Win 2000.

Thank You!

Steve

It sounds as if your registry got thrashed. I suggest you try this, in this
order:
1. Reboot in Last Known Good Configuration.
2. Reboot in Safe Mode.
3. Re-install Win2000, allowing your disk to be formatted.

If you select Option 3 then you may wish to save your important data
files prior to going ahead. Post again if you need any advice on this.
 
D

Dave Patrick

If the software hive is corrupt, it may be possible to rename the software
hive found in;
%windir%\system32\config\software
to software.old
then copy the most recent backup found in
%windir%\repair\regback
as
%windir%\system32\config\software

If that fails you can copy/ use the file
%windir%\repair\software
This file is an image of the hive at the time the OS was installed, so you'd
have to reinstall all software. This being the case you might just as well
blow it away and start a new install. (note: this would at least allow you
to start the OS to make any necessary backups prior to wiping the drive.)

To start the Recovery Console, start the computer from the Windows 2000
Setup CD or the Windows 2000 Setup floppy disks. If you do not have Setup
floppy disks and your computer cannot start from the Windows 2000 Setup CD,
use another Windows 2000-based computer to create the Setup floppy disks.
Press ENTER at the "Setup Notification" screen. Press R to repair a Windows
2000 installation, and then press C to use the Recovery Console. The
Recovery Console then prompts you for the administrator password. If you do
not have the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the Recovery
Console quits and restarts the computer. Once the password has been
validated, you have full access to the Recovery Console, but limited access
to the hard disk. You can only access the following folders on your
computer: %systemroot% and %windir%

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:
| After I soft booted my computer, my computer keeps rebooting. Below is an
| error message that I saw.
|
| The Regestry Can Not Load The Hive File
|
| \Systemroot\System32\Config\Software
|
| Can Not Load The Hive File
|
| What is a Hive file?
|
| The computer was booted with the Win 2000 CD and went into the recover,
but
| the recover said that
| the harddrive has no data or operating system. This harddrive has data
and
| Win 2000 installed on it.
|
| What can be done to get access this harddrive? I herd that the only way
to
| solve this problem is
| formating the harddrive and install Win 2000.
|
| Thank You!
|
| Steve
|
|
|
 
D

Dave Patrick

Pegasus,

FYI LKG has no effect on the software hive.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:

| It sounds as if your registry got thrashed. I suggest you try this, in
this
| order:
| 1. Reboot in Last Known Good Configuration.
| 2. Reboot in Safe Mode.
| 3. Re-install Win2000, allowing your disk to be formatted.
|
| If you select Option 3 then you may wish to save your important data
| files prior to going ahead. Post again if you need any advice on this.
|
|
 

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