Help regarding continuing rebooting of desktop. Research control

[Micky]

Hi all, Im running Windows Vista Business (Finnish), and everytime I close a
folder window, for example, when ive looked in my photo folder, and then
close it, the following small warning windows pop up, and stop me from doing
anything for a short period, then reset my desktop, losing any open windows I
happen to have.

First warning window that appears is this one....

Then this window shows for a little time...

I have updated windows, and everything is as it should be. Im not sure if
there is a setting I can change somewhere to stop this from happening.?

Any help would be greatly appreciated on solving this problem. If you don't
understand Finnish, I would still appreciate any help or advice from anyone
who has seen similar warning windows on their version of OS.

Thanks in advance.

Micky

I believe the above translates from Finnish to....

First one says...

Windows reseach control stopped working, Windows collects information, this
will take a few minutes.

Second one says...

Research control rebooting.

 

[Andre Da Costa[ActiveWin]]

This is a Windows Explorer has stopped working error message.

I am going to quote Rick Rogers [MVP] on possible causes for Explorer
crashes:
Explorer doesn't just crash without reason, it does so because something is
interfering with the process. It could be antivirus software, it could be
malware (you may not be as clean as you think), or some other process. You
might also check installed plugins for IE, as IE and Explorer share several
modules and bad addons can interfere with explorer. Disabling them from
loading may help.

 

[Malke]

Hi all, Im running Windows Vista Business (Finnish), and everytime I close a
folder window, for example, when ive looked in my photo folder, and then
close it, the following small warning windows pop up, and stop me from doing
anything for a short period, then reset my desktop, losing any open windows I
happen to have.

First warning window that appears is this one....

Then this window shows for a little time...

I have updated windows, and everything is as it should be. Im not sure if
there is a setting I can change somewhere to stop this from happening.?

Any help would be greatly appreciated on solving this problem. If you don't
understand Finnish, I would still appreciate any help or advice from anyone
who has seen similar warning windows on their version of OS.

Thanks in advance.

Micky

I believe the above translates from Finnish to....

First one says...

Windows reseach control stopped working, Windows collects information, this
will take a few minutes.

Second one says...

Research control rebooting.

Thanks for the translation because sadly (for me!) I don't speak
Finnish. I think the "Research Control" is a red herring and that's just
Vista trying to check for solutions and failing. When you say "I have
updated windows, and everything is as it should be" that doesn't really
tell me anything and we don't know anything about your computer
(desktop? laptop? came w/Vista preinstalled? You upgraded or
clean-installed it yourself? age of computer? etc.) so here are some
general suggestions. Of course you will only do one thing at a time and
test after making each change.

1. First try updating your drivers. See below for general drivers
information.

2. If the drivers are already correct, then do a clean-boot to make sure
the problem isn't being caused by something running in the background.

How to perform a clean boot in Vista and XP -
http://support.microsoft.com/kb/331796

3. Look in Event Viewer for clues. MS TechNet link on how to run Event
Viewer - http://tinyurl.com/2jejzc

4. If none of the above helps, do hardware troubleshooting.

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

*****
Drivers - The First Law of Driver Updates is "if it ain't broke, don't
fix it". Normally if everything is working you want to leave things as
they are. The exception is that heavy-duty gamers will usually want to
update their video and sound drivers to squeeze every last bit of
performance out of the hardware to get the fastest frame rates. If
you're not one of those people, you don't need to update your drivers if
there are no problems you are trying to solve.

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

If you have installed drivers from Windows Update, you can roll them back:

Roll Back Troublesome Device Drivers in Windows Vista from the How-To
Geek - http://tinyurl.com/346lox
*****


Malke

 

[Micky]

Hi all, Im running Windows Vista Business (Finnish), and everytime I close a
folder window, for example, when ive looked in my photo folder, and then
close it, the following small warning windows pop up, and stop me from doing
anything for a short period, then reset my desktop, losing any open windows I
happen to have.

First warning window that appears is this one....

Then this window shows for a little time...

I have updated windows, and everything is as it should be. Im not sure if
there is a setting I can change somewhere to stop this from happening.?

Any help would be greatly appreciated on solving this problem. If you don't
understand Finnish, I would still appreciate any help or advice from anyone
who has seen similar warning windows on their version of OS.

Thanks in advance.

Micky

I believe the above translates from Finnish to....

First one says...

Windows reseach control stopped working, Windows collects information, this
will take a few minutes.

Second one says...

Research control rebooting.

Thanks for the translation because sadly (for me!) I don't speak
Finnish. I think the "Research Control" is a red herring and that's just
Vista trying to check for solutions and failing. When you say "I have
updated windows, and everything is as it should be" that doesn't really
tell me anything and we don't know anything about your computer
(desktop? laptop? came w/Vista preinstalled? You upgraded or
clean-installed it yourself? age of computer? etc.) so here are some
general suggestions. Of course you will only do one thing at a time and
test after making each change.

1. First try updating your drivers. See below for general drivers
information.

2. If the drivers are already correct, then do a clean-boot to make sure
the problem isn't being caused by something running in the background.

How to perform a clean boot in Vista and XP -
http://support.microsoft.com/kb/331796

3. Look in Event Viewer for clues. MS TechNet link on how to run Event
Viewer - http://tinyurl.com/2jejzc

4. If none of the above helps, do hardware troubleshooting.

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

*****
Drivers - The First Law of Driver Updates is "if it ain't broke, don't
fix it". Normally if everything is working you want to leave things as
they are. The exception is that heavy-duty gamers will usually want to
update their video and sound drivers to squeeze every last bit of
performance out of the hardware to get the fastest frame rates. If
you're not one of those people, you don't need to update your drivers if
there are no problems you are trying to solve.

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

If you have installed drivers from Windows Update, you can roll them back:

Roll Back Troublesome Device Drivers in Windows Vista from the How-To
Geek - http://tinyurl.com/346lox
*****


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Thanks Costa, and Malke.

I am currently obtaining the required, requested information for you. All I
know at the moment, is my Acer Aspire laptop used to have XP installed, and
the previous owner upgraded to Vista. My laptop is less than a year old.

Update.... All seems to be fine now, done several virus scans, including
online scans, although I dont know exactly what had caused the problem, I do
know it was either a Codec, or Google addon.

Will update again soon.

Thanks again

Micky

 

[Malke]

Micky wrote:
Thanks Costa, and Malke.

I am currently obtaining the required, requested information for you. All I
know at the moment, is my Acer Aspire laptop used to have XP installed, and
the previous owner upgraded to Vista. My laptop is less than a year old.

Update.... All seems to be fine now, done several virus scans, including
online scans, although I dont know exactly what had caused the problem, I do
know it was either a Codec, or Google addon.

Thanks for posting back, Micky. Hopefully everything will be good for
you now.


Malke