help plz

L

latho

hi
im having a very hard time with my computer...first of all it wont let me go
to help and support each time i click it it says "helpctr.exe application not
found" send i cant open anything in control panel each time i click anything
it says "C:/WINDOWS/system32/rundll32.exe application not found"
last each time i want to go to any applications such as games on my computer
it directs me to open with window......
please help
 
J

Jim

hi
im having a very hard time with my computer...first of all it wont let me go
to help and support each time i click it it says "helpctr.exe application not
found" send i cant open anything in control panel each time i click anything
it says "C:/WINDOWS/system32/rundll32.exe application not found"
last each time i want to go to any applications such as games on my computer
it directs me to open with window......
please help

System restore ?
 
J

Jose

hi
im having a very hard time with my computer...first of all it wont let mego
to help and support each time i click it it says "helpctr.exe applicationnot
found" send i cant open anything in control panel each time i click anything
it says "C:/WINDOWS/system32/rundll32.exe application not found"
last each time i want to go to any applications such as games on my computer
it directs me to open with window......
please help

Go to this WWW site by Doug Knox:

http://www.dougknox.com/

On the left, click the Win XP Fixes, File Association Fixes and read
the directions at the top of the page.

Download the EXE File Association Fix and apply it according to the
directions, then reboot.

Download, install, update and do a full scan with these free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

They can be uninstalled later if desired.

If you still have issues:

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste the information back here.

There will be some personal information (like System Name and User
Name), and whatever appears to be private information to you, just
delete it from the pasted information.
 

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