Help Pls - Cannot Remove Search180

[leetay2]

Hi all

I'm having a mare at the moment, recently done a full scan with NIS, it picked up quite a lot of spyware, most was deleated with Ad aware, however, it did not remove 9 items, namely:

Adware.180Solutions
Adware.ZangoSearch

I've run Ad aware again, also Spybot and Microsoft Anti Spyware, that didn't work!
Then looked on Symantecs site for a removal tool, ran this and it stated that it had removed 9 threats, however following a 'Live Update' and a re-scan they are still there!!!

I take it these things must be deep in the registry somewhere, my first question is:

Can they be removed and how?
and
Are they doing any harm?

Please advise

Cheers

Lee

 

[Me__2001]

boot into safe mode then run the scans

 

[leetay2]

Cheers

Did that and NIS did not detect any.

However, after coming out of safe mode and running a scan again the same happened, 10 detected!

Strange!

Cheers

Lee

 

[pikakilla]

turn off system restore and boot into safe mode and run again

 

[Adywebb]

Go to add/remove programs and scroll down to see if you can find any of the following:
180ax, msbb, sac, sain, salm, sais, zanu

If you have one of them showing use the remove option to remove it.

Then rescan and remove any items again, re-boot and then try again to make sure its gone.

 

[gabriella]

May I make a suggestion - Webroot Spysweeper is v good and you can download 30 day free trial.

I had loads of the stuff you mentioned about 12 months ago - I now use Adaware, NAV, MS AS and Webroot all the time and have had (touch wood and fngers crossed) no problems since then.

I am confident Webroot will sort you out. It costs a few quid but in my opinion is well worth paying for after the 30 day trial.

Good luck!!

Gabs xx

 

[gabriella]

Please see the following links which may be helpful:

http://securityresponse.symantec.com/avcenter/venc/data/adware.180solutions.html

http://www.emsisoft.com/en/malware/?Adware.180Solutions.SearchAssistant

http://www.spywareremove.com/remove180Solutions.html

Gabs xx

 

[Reefsmoka]

My sisters computer has the same problem, with the zango and the search 180. Everytime i go round her house, i run ad aware se and that finds well over 100 pieces of spyware and then spy sweeper which finds about another 60+. The search180 was in the "add/remove" list so i just removed it from there, but i couldnt find anythnig about that zango :/ . Try all of these:


Ad Aware SE

Spy Sweeper 4.5 (trial)

Spybot Search And Destroy 1.4

Then theres Process Guard which will stop anything even trying to start if you dont want it to.

Edit: I forgot to mention Pest Patrol , you do have to fill in some details to get the free 30 day trial, but its worth it.

 

[Adywebb]

My sisters computer has the same problem, with the zango and the search 180. Everytime i go round her house, i run ad aware se and that finds well over 100 pieces of spyware and then spy sweeper which finds about another 60+. The search180 was in the "add/remove" list so i just removed it from there, but i couldnt find anythnig about that zango :/

Zango is just part of 180Solutions, as I posted earlier he can remove it via programs add/remove - it has an uninstall applet there