Help please! Apps in Terminal Services lose focus

[David]

We have an office experiencing a strange problem...

When they log on terminals services on our win 2K server (SP3) and start up
any application and start typing, suring the first 10 seconds or so, their
application window in terminal services loses focus. They have to click back
into the application window again to continue working in the program they
brought up.

Anyone ever hear of this? They claim it started a couple of days ago. I
thought maybe it could be a stuck key on the keyboard, but we have swapped
those out already and still have the same problem.


Thanks for any help!

-David

 

[Guest]

Anything still happening while the user has just logged on, i.e. pop-up message from Outlook or Logon script finishing

Patrick Rous
Microsoft MVP - Terminal Serve
www.workthin.com

 

[David]

Nothing like that. It happens about 30 seconds after they logon and start an
app. It doesn't matter which app it is either. It loses the focus once and
that's it. They've been running the same way for about 2 years now. This is
a nuisance that just started a couple of days ago, and I haven't changed
anything on the server.

Anything still happening while the user has just logged on, i.e. pop-up

message from Outlook or Logon script finishing.

 

[Matthew Harris [MVP]]

Does it always happen 30 seconds after they are
connected? Are there any eventlog entries that might
indicate a problem?

Has there been any network maintenance occurring in the
past few days that may have sparked this?

If the user continuously moved their mouse after tney are
logged in, do they still get disconnected?

-M

 

[David]

Not always exactly at 30 seconds. No event log entries during this time. No
network maintenance.

They are not actually getting disconnected. It's just that they start an
applicayion like Word, start typeing a document, and then all of a sudden,
Word loses the focus. They just have to click back on the Word window(or any
other app they are in), and co then they continue normally. It's just really
annoying.

Thanks,
-David

 

[Vera Noest [MVP]]

Mmmm, strange. Can you monitor a user session and check if there
is another process which starts then, albeit obviously in the
background?

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup ---

 

[Matthew Harris [MVP]]

Just to clarify, is the Word window losing focus (which
would indiate a TS problem), or is the terminal services
client losing focus (which would indicate a client
problem)?

-M

 

[David]

I've monitored the session and can see it happening. The Word Window (or any
other app they started) is what's losing focus.