HELP --- NT AUTHPRITY\SYSTEM pc shutsdown constantly

J

Joe

can anyone help me, i have a compaq presario that was
gievn to me. it has worked well until now.

i keep getting a pop up that says that NT
AUTHORITY\SYSTEM has encountered an error in Remote
Procedure Call (RPC) and the sytem wil shut down....blah
blah blah...

It happens continually theroughout the day up to ten
times a day, the computer gets this popup and restarts.

i have done a system resotre prior to this happening it
came back again.

Thanks anyone for you help!!!!!
 
J

Jupiter Jones [MVP]

Joe;
You most likely have a worm W32.Blaster.Worm
DISCONNECT the subject computer from any network IMMEDIATELY.

To stop the reboot process:
Start/Run
Type "shutdown -a" ENTER

Install or enable a firewall IMMEDIATELY:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to follow ALL steps, closing ports or installing the
patch is NOT enough.
Download the patch and regedit referenced in the article below.
You may need to do this at an uninfected computer and burn to CD or
save on floppies.
Each file is small enough to fit on a floppy.

Follow this to clean and protect your computer:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.

See also:
http://support.microsoft.com/?kbid=826955
http://www.microsoft.com/security/incident/blast.asp
 

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