Help . . I can't access internet after sp2

[Guest]

I installed sp2 last week and have been having trouble since!

My main computer is having trouble; the computer hooked via wireless
router is able to access internet. . . .did not download windows xp sp2 on
this one.

When starting I get a Common Client User Session has encountered a problem
and needs to close. app name: ccapp.exe

My internet provider's advice was on first call to get an ethernet card;
second call was to get a new network card.

Should I uninstall sp2? I tried to restore to a date before installation,
but still won't work.

Thanks for any help! I'm trying to figure this out before purchasing these
items?!

 

[Fitz]

They told you to buy an ethernet card? Hope that kind of help was free.
ccapp is part of Norton AV. You could start by looking at their support
website.
Instead of uninstalling SP2, I would be more inclined to reinstall Norton.
Here's one reference I found on the Symantec website:
http://service1.symantec.com/SUPPOR...88256df600827d26?OpenDocument&src=bar_sch_nam

Good luck,
Fitz

 

[Guest]

Thank you soooo much! I uninstalled norton and I was able to connect! I am
in the process of reinstalling norton. . . thanks again!

 

[Ned Hart]

First of all, SP2 sucks ass right now, but no one should be surprised.
This sounds like an issue with NAV. You might want to try an
uninstall/reinstall of NAV, or remove SP2 and remove NAV, install SP2,
install NAV. Of course, you should search google for a cleaner
quicker fix before resorting to this. I always keep my OS on a small
partition all by itself (seperate from data). This way I can quicky
and easily image the partition to another drive or network device
before doing dangerous shit like this, then I can easily re-image the
partition if things get ugly. I use and highly recommend Acronis, it
just kicks azz.