Help ... Help ... NEED Help .. Windows Mail ... Blank & Black Scre

[Manning]

Because of my work, I reply to hundreds of email .. This NEW Gateway Quad 35
days
old is giving me problems with Vista Home Premium Mail
*** Some times when I open an Email to reply, the email screen goes blank /
clear /
like transparent .. a few seconds later turns black and I can NOT continue
... and the only way to cont. sending emails is to re-start ...
I do not have this problem in the office comp. (also Vista) and my Lap-top
any advise ??
Anti-virus McFee
Vista Home Premium

 

[Alias]

Because of my work, I reply to hundreds of email .. This NEW Gateway Quad 35
days
old is giving me problems with Vista Home Premium Mail
*** Some times when I open an Email to reply, the email screen goes blank /
clear /
like transparent .. a few seconds later turns black and I can NOT continue
.. and the only way to cont. sending emails is to re-start ...
I do not have this problem in the office comp. (also Vista) and my Lap-top
any advise ??
Anti-virus McFee
Vista Home Premium

Are you using McAfee to scan your email? If so, disable that feature and
see if the problem persists.

Alias

 

[Rick Rogers]

Hi

First, how large is the inbox? Windows Mail isn't really designed for that
kind of heavy duty use, you'd be better off with a third party product.

Also, does the problem get any better if you disable email scanning in your
antivirus software?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Cal Bear '66]

Cause of transparent Windows Mail windows = McAfee.

Mc Afee must be UNINSTALLED.


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