Help - email address are not showing when they DO exisit

G

guraqte

Hello, I am using outlook 2003. I have my contacts list which has email
address (at least 1 for most people). When I want to go send an email and I
choose the To button, and pull up my contacts list, a lot of emails are
missing from this list even though they have email addresses in the contacts
list. Anybody have any clues here why they are not showing up here???
 
G

guraqte

guraqte said:
Hello, I am using outlook 2003. I have my contacts list which has email
address (at least 1 for most people). When I want to go send an email and I
choose the To button, and pull up my contacts list, a lot of emails are
missing from this list even though they have email addresses in the contacts
list. Anybody have any clues here why they are not showing up here???

OK answered my own question. It appears that if in your contacts list you
have the 2 fields email address and Display as. IF your Display as default
is Lastname, Firstname (email address) it won't show up in your address book
because there are two spaces between firstname and (email address). When I
removed the extra space to be Lastname, Firstname (email address) it
automatically showed up in the address book which is use to add address to
your emails when select the little "To" box. Anyway just wanted to let
people know in case someone else ever ran into this problem!
 
B

Brian Tillman

guraqte said:
OK answered my own question. It appears that if in your contacts
list you have the 2 fields email address and Display as. IF your
Display as default is Lastname, Firstname (email address) it won't
show up in your address book because there are two spaces between
firstname and (email address). When I removed the extra space to be
Lastname, Firstname (email address) it automatically showed up in the
address book which is use to add address to your emails when select
the little "To" box. Anyway just wanted to let people know in case
someone else ever ran into this problem!

I think you're misinterpreting the cause. The DIsplay As field doesn't make
any difference, as far as I can tell. However, by modifying the contacts,
you caused Outlook to re-resolve the mail addresses, which is probably why
the contacts now appear. Did you my chance import those contacts that
weren't showing up?
 

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