Help ! Disk Cleanup doesn't Clean up

G

Guest

For some strange reason when I select the 'Disk Cleanup' it no longer works. The dialogue box opens I get three green bars as if it has started and then nothing. I knoe it says it may take a few minutes but I have left it for a lot longer. After closing this particular box and selecting Disk Clean up again - nothing happens. The box previously mentioned doesn't appear - the computer doesn't stop / hang I just get nothing. I have had the computer for approx 10 months and have used this function a number of times previously it's only recently that it has failed to work. Many thanks for any help
 
C

Carey Frisch [MVP]

Try the following web sites for troubleshooting suggestions:

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Line #48. In the right-hand window, click on
"Disk Cleanup - Compress Old Files Freezes"

Simply click on Kelly's fix, download the registry fix, then run it.
(Note: Disable your antivirus program before running the repair script)

[Courtesy of Kelly Theriot, MS-MVP]


Applicable Microsoft Knowledge Base Article:

Disk Cleanup Tool Stops Responding While Compressing Old Files
http://support.microsoft.com/default.aspx?scid=kb;en-us;812248

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| For some strange reason when I select the 'Disk Cleanup' it no longer works. The dialogue box opens I get
three green bars as if it has started and then nothing. I knoe it says it may take a few minutes but I have
left it for a lot longer. After closing this particular box and selecting Disk Clean up again - nothing
happens. The box previously mentioned doesn't appear - the computer doesn't stop / hang I just get nothing. I
have had the computer for approx 10 months and have used this function a number of times previously it's only
recently that it has failed to work. Many thanks for any help
 

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