HELP! CONTINOUS REBOOT AFTER UN-INSTALLING SP3

J

JHB

My desktop machine is about 4 years old, has Win XP Home Edition that came
pre-installed, P4 HT with 1.5 GB of ram, ever since I updated to SP3 a couple
of month ago, I've had nothing but problems. I decided to un-install it, and
did a clean un-install using add remove programs from the control panel to
completely remove SP3, and I did reboot the system. However, the machine now
goes into a continous and endless reboot. I get as far as the WinXP logo, and
then it reboots again. I tried starting the system in safe mode, but that did
not work. I disabled the auto restart, and received the following error
message:
"Stop: C0000221 bad image checksum. The image rpcrt4..dll is possibly
corrupt. The header checksum does not match the computed checksum"

Did removing SP3 kill my system? Any help would be greatly appreciated.
Thanks,
JHB
 
J

Jaelani

Try restoring the RPCRT4.DLL backup file from C:\WINDOWS
\SYSTEM32\DLLCACHE folder. Since the current system is unbootable,
boot using the Windows XP CD-ROM and choose Recovery Console. You'll
need your Administrator user password in order to proceed.

The first thing you have to do is to check the system disk via the
CHKDSK command. Just type CHKDSK and press ENTER. It will take some
time depending on how many files in your disk so please be patient.

Once it's done, restore the above file by using the below command:
COPY C:\WINDOWS\SYSTEM32\DLLCACHE\RPCRT4.DLL C:\WINDOWS
\SYSTEM32\RPCRT4.DLL

Then type EXIT to reboot the PC and boot into your harddisk (not your
CD-ROM).

If the blue screen appears, please describe the exact error message
like you did earlier. It really help troubleshooting a system. The
message should be different time time, if it does occurs.
 
N

nass

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N

nass

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nass
 
J

JHB

Hi Jaelani, I do appreciate your assistance, unlike the other guys who are
trying to be comedians. I can try what you suggested, but my machine did come
an XP CD rom, instead it was pre-installed. I do have System recovery disc's
but those will erase the entire HDD, and put the machine back to original
condition, which means I'll loose everything, my files, music, etc. Do I have
options?
Please let me know,
thanks,
JHB
 
J

Jaelani

If your Windows is preinstalled when you bought your PC, the OEM
Windows CD-ROM should have been part of the package. You may want to
ask about it to the seller.

In the mean time, you can use the setup boot floppies downloadable
from below link.
http://www.microsoft.com/downloads/...07-99f7-4a2d-983d-81c2137ff464&DisplayLang=en

If you don't have floppy drives, you can try using trial Windows XP CD-
ROM. But unfortunately, I couldn't find any download links for it.

Your current state is really bad. It'll be impossible to repair
without any access to the harddisk files (assuming you are using
NTFS). You might come accross a DOS program or Linux system that can
access NTFS partitions, but these may damage the security attributes
of each modified files/directories. They should only be used when no
Microsoft-based resources are available.

Regardless of what the outcome is, you will ultimately need the
Windows XP CD-ROM if you want to repair it. Otherwise, other thing you
can do are:

- Bring your PC to the store where you bought it (and ask about the
Windows CD-ROM) to repair the OS WITHOUT loosing all of your important
files. There will be service fee for that.
- Ask Microsoft for a CD-ROM replacement (and cross your fingers).
IMO, Microsoft staffs might point you to ask to your seller instead.
- Bid farewell to your old system and buy the cheapest Windows XP
version.
 
J

Jaelani

If your Windows is preinstalled when you bought your PC, the OEM
Windows CD-ROM should have been part of the package. You may want to
ask about it to the seller.

In the mean time, you can use the setup boot floppies downloadable
from below link.
http://www.microsoft.com/downloads/...07-99f7-4a2d-983d-81c2137ff464&DisplayLang=en

If you don't have floppy drives, you can try using trial Windows XP CD-
ROM. But unfortunately, I couldn't find any download links for it.

Your current state is really bad. It'll be impossible to repair
without any access to the harddisk files (assuming you are using
NTFS). You might come accross a DOS program or Linux system that can
access NTFS partitions, but these may damage the security attributes
of each modified files/directories. They should only be used when no
Microsoft-based resources are available.

Regardless of what the outcome is, you will ultimately need the
Windows XP CD-ROM if you want to repair it. Otherwise, other thing you
can do are:

- Bring your PC to the store where you bought it (and ask about the
Windows CD-ROM) to repair the OS WITHOUT loosing all of your important
files. There will be service fee for that.
- Ask Microsoft for a CD-ROM replacement (and cross your fingers).
IMO, Microsoft staffs might point you to ask to your seller instead.
- Bid farewell to your old system and buy the cheapest Windows XP
version.
 

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