Help: Computer hangs during shutdown

[O Noah]

My home gateway PC just hangs during power shutdown,
but it goes through OK with the re-start cycle.
During shutdown, it goes thru 'logging off', then 'Saving Your
Settings', then hangs at 'Windows is Shutting down.'
At that point I actually have to press the shutdown switch.
Do I need to set my PC off of the power 'hybernation',
so that it can shutdown normally when I physically
want to turn off power, or does it have anything to do
with that? I am using XP Pro., with SP2 update.
Is there any easy way to fix this shutdown problem ?
Any suggestion will be highly appreciated.

 

[Guest]

You are probably correct. Please check if you have selected hybernation mode
to b active automatically when your machine shuts down.

 

[O Noah]

Yes, I tried with both checked and un-checked the 'Enable
Hibernation'. This PC still has the old Win98SE on C drive,
and it behaves OK. I have loaded the XP Pro on D drive
(physically separate drives). But the XP Pro hangs during
shut down.

| You are probably correct. Please check if you have selected hybernation mode
| to b active automatically when your machine shuts down.
|
| "O Noah" wrote:
|
| > My home gateway PC just hangs during power shutdown,
| > but it goes through OK with the re-start cycle.
| > During shutdown, it goes thru 'logging off', then 'Saving Your
| > Settings', then hangs at 'Windows is Shutting down.'
| > At that point I actually have to press the shutdown switch.
| > Do I need to set my PC off of the power 'hybernation',
| > so that it can shutdown normally when I physically
| > want to turn off power, or does it have anything to do
| > with that? I am using XP Pro., with SP2 update.
| > Is there any easy way to fix this shutdown problem ?
| > Any suggestion will be highly appreciated.
| >
| >
| >

 

[Ron Martell]

My home gateway PC just hangs during power shutdown,
but it goes through OK with the re-start cycle.
During shutdown, it goes thru 'logging off', then 'Saving Your
Settings', then hangs at 'Windows is Shutting down.'
At that point I actually have to press the shutdown switch.
Do I need to set my PC off of the power 'hybernation',
so that it can shutdown normally when I physically
want to turn off power, or does it have anything to do
with that? I am using XP Pro., with SP2 update.
Is there any easy way to fix this shutdown problem ?
Any suggestion will be highly appreciated.

See MVP Jim Eshelman's Shutdown Troubleshooter web page for Windows XP
at http://aumha.org/win5/a/shtdwnxp.htm

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm