Help and Support Online??

[Guest]

I am using a cable connection so am always online, but when I am using the
Help and Support feature, clicking on "related topics" it indicates that I am
not online. How do I "bring myself online" or allow Help to be connected???
thanks.

 

[Michael Solomon \(MS-MVP\)]

If you have a firewall, I'd check its logs to see if it shows anything being
blocked at a time corresponding to when this happens. If you find no such
indication, check any security software you might have for options that
might be blocking this activity; that's antivirus, popup blockers, ad
blockers any such security related software.

--

Michael Solomon MS-MVP
Windows Shell/User
https://mvp.support.microsoft.com/communities/mvp.aspx
Backup is a PC User's Best Friend
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