"Help and Support" not operable (XP Pro)

[L. Bujold]

Can see it in the start menu, clicking it gets a quick
hourglass flash - then nothing happens. Services
indicates that it is functioning properly, as well as the
RPC file that it depends on. I have:
1)Reinstalled XP Pro OS three times (plus all those
updates).
2)Reinstalled the help and support files from cd twice
(HCAppRes.dll).
3)In comand prompt entered "sfc /purgecache"
and "sfc /scannow" to check for corrupted system files.
Nothing showed up or was indicated.

Any help would be greatly appreciated. (in newsgroup or
email at ljbujold(take out this)@chartermi.net)

 

[randwulf57]

L. Bujold:
Have a look at this link...
http://www.kellys-korner-xp.com/top10faqs.htm
See "Why doesn't Help and Support work?"