Have seen a lot of questions about "no sounrd", but...

[Guest]

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Shuttle Inc SS31V10
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Celeron

I have, I think, tried everything I have found about trying to get sound
back on my computer, at least from this newsgroup. Nothing has worked. I
just don't know where else to look to find the answer.

I have gone into: Control Panel > Sounds and Audio Devices > sounds tab;
"Remove the modem from control panel, phone and modem options,restart from
power-off, and then add the modem agan."; I've checked everything in Control
Panel from Sounds, Speech, Audio Devices, Audio Devices. I have gone into
Windows XP, click Start, and then click Control Panel. I've checked Device
Volume (up all the way), have removed checkmarks from Mute on Master Volume,
and adjusted to High for volume.

The cords from the speakers to the computer seem to be connected snugly

I have checked the hardware tab under device manager; there are no ?'s or
yellow or red boxes - no problems. I have updated the sound device driver.
Windows update does not give me any information on updates needed for sound
driver updates.

At one time, I did remove all the sound device names other than audio codecs
and Legacy Audio Drivers, and then click Remove, and let the computer replace
them. That did not work, either.

I know someone knows what is wrong - CERTAINLY not me! If anyone can help,
PLEASE let me know.

Thanks in advance for anyone who has some new avenues I can travel down to
get some sound here.

(Yes, I have tried system restore - it's been several years, now, and I
don't want to loose so much!!!)

Sound cables are properly connected from the speaker to the computer (cable
connectors and plug assignments are normally color-coded to aid with
connections).

The directions I see to deal with the "BIOS" is something I don't quite
understand; maybe you can help me on that if maybe that could be an answer.

Help! Thanks so very much for any suggestions you can give me.

Susan

 

[Elmo]

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Shuttle Inc SS31V10
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.80 gigahertz Intel Celeron

I have, I think, tried everything I have found about trying to get sound
back on my computer, at least from this newsgroup. Nothing has worked. I
just don't know where else to look to find the answer.

I have gone into: Control Panel > Sounds and Audio Devices > sounds tab;
"Remove the modem from control panel, phone and modem options,restart from
power-off, and then add the modem again."; I've checked everything in Control
Panel from Sounds, Speech, Audio Devices, Audio Devices. I have gone into
Windows XP, click Start, and then click Control Panel. I've checked Device
Volume (up all the way), have removed checkmarks from Mute on Master Volume,
and adjusted to High for volume.

Remove the card if it's plugged into a PCI slot. Then reinstall. Do
all this with the power off.

The cords from the speakers to the computer seem to be connected snugly.

Some sound cards put out very little voltage, and it's up to the
speakers to have a power pack to amplify that signal. If you have one
plugged in, and the power on, there should be an LED lit on the front of
the main speaker. If no power pack, and there's a power switch, turn
the power switch off and the sound card can attempt drive the speakers.

I have checked the hardware tab under device manager; there are no ?'s or
yellow or red boxes - no problems. I have updated the sound device driver.
Windows update does not give me any information on updates needed for sound
driver updates.

At one time, I did remove all the sound device names other than audio codecs
and Legacy Audio Drivers, and then click Remove, and let the computer replace
them. That did not work, either.

I know someone knows what is wrong - CERTAINLY not me! If anyone can help,
PLEASE let me know.

Thanks in advance for anyone who has some new avenues I can travel down to
get some sound here.

(Yes, I have tried system restore - it's been several years, now, and I
don't want to loose so much!!!)

Sound cables are properly connected from the speaker to the computer (cable
connectors and plug assignments are normally color-coded to aid with
connections).

The directions I see to deal with the "BIOS" is something I don't quite
understand; maybe you can help me on that if maybe that could be an answer.

Help! Thanks so very much for any suggestions you can give me.

Is it an on-board sound card? If so, restart the computer, peck on the
key that lets you enter (BIOS) Setup. That could be Del key, F1, F2,
Esc.. It depends on your motherboard and its BIOS what key lets you
enter that area. There's usually a prompt "Press F1 to enter BIOS" or a
similar message.

Once there, see if there are any options for sound. But since you never
went in there and changed them, it's possible the card is bad. They're
cheap; you can disable the one in the BIOS and install one for under $20.

 

[Guest]

Remove the card if it's plugged into a PCI slot. Then reinstall. Do
all this with the power off.


Some sound cards put out very little voltage, and it's up to the
speakers to have a power pack to amplify that signal. If you have one
plugged in, and the power on, there should be an LED lit on the front of
the main speaker. If no power pack, and there's a power switch, turn
the power switch off and the sound card can attempt drive the speakers.


Is it an on-board sound card? If so, restart the computer, peck on the
key that lets you enter (BIOS) Setup. That could be Del key, F1, F2,
Esc.. It depends on your motherboard and its BIOS what key lets you
enter that area. There's usually a prompt "Press F1 to enter BIOS" or a
similar message.

Once there, see if there are any options for sound. But since you never
went in there and changed them, it's possible the card is bad. They're
cheap; you can disable the one in the BIOS and install one for under $20.

 

[Guest]

Thank you, Joe. I hope I understand your directions! I'm not too
mechanically-oriented...I will give it my best shot.

I appreciate your help.

Susan