Have lost 25-digit product verification number. How can I reinsta

[Guest]

My hard drive crashed and I got a new computer. I want to reinstall my Word
2000 -- I know it isn't supported any more, but I still like it. but the
Install Wizard requires the certification number I originally got with the
disk.

I don't have it any more. How can I reinstall Word? I paid for it, it;s
not a pirated or illegal copy, but I can't prove it.

 

[Herb Tyson [MVP]]

The usual suggestion is that you call Microsoft. I don't know from personal
experience whether this yields satisfactory results, but it's worth a try:

Replacement product key

To replace a product key, contact Microsoft Customer Service and Support. To
locate the appropriate telephone number, visit the following Microsoft Web
site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
(http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

 

[Guest]

The usual suggestion is that you call Microsoft. I don't know from personal
experience whether this yields satisfactory results, but it's worth a try:

Replacement product key

To replace a product key, contact Microsoft Customer Service and Support. To
locate the appropriate telephone number, visit the following Microsoft Web
site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
(http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)


--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com




THANKS A MILLION! It took three different phone numbers, and I had to read the entire front of my CD to Amanda, but she was able to generate a new 25-character key and waited while I poked in the disk and got to the installation wizard and ensured that the key worked and I'd be able to install.

Ah, my grandson the techie will be so impressed! (I certainly am.)
Thanks again.
Lynn

 

[Suzanne S. Barnhill]

It's great to know that this actually works. Thanks for the feedback.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

read the entire front of my CD to Amanda, but she was able to generate a new
25-character key and waited while I poked in the disk and got to the
installation wizard and ensured that the key worked and I'd be able to
install.

 

[Guest]

always write the product code on the cd with a felt tip pen-- you don't have
to worry about losing it.

 

[Herb Tyson [MVP]]

Wow. I'm amazed. It's nice to know that this actually works!

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com

 

[Donald]

Oh no, at least it appears I'm not the only one! I have lost my product key
for Office 2003 Standard Ed. I Have the disk but no insert. Ironically
thinking of trailing MS Off Pro 07 which I have copy. Should I try to recover
or should I just go for MSO Pro 07 upgrade?
ps. lost MSO 03 after bacup & reinstall.
Appreciate any advice.

 

[JoAnn Paules]

If it's still installed, you can find the product key by downloading and
using Belarc Advisor. Even if you decide to use the 2007 version, you want
that number anyway. As for whether you should use the new version, I'd
suggest getting used to it now.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"