Hard drive noise

[Roscoe Pendoscoe]

A new 7200 Maxtor 160 GB internal I just put in ,oh 3 weeks ago, was
making a strange noise when we came home yesterday. Kind of
alternating "clicking noise".

The computer was locked up tight and required me to boot the thing to
get it unlocked.

Now I don't see it in Explorer or Powerdesk or Windows disk
management.

I have never had this problem ever. I've installed and used dozens of
Maxtors before and only had one die on me and not like this.

Win XP Pro
2.53 P4
2x 120 GB 7200 Maxtors on a raid ide
1x 40 GB 7200 Maxtor
ASUS P4B533-E

Think it's dead?

I have not even received the rebate yet is how new it is.

Roscoe aka MrShade

 

[Groove]

Roscoe Pendoscoe said this...

Think it's dead?

Sounds likely. And even if it recovered would you ever REALLY trust it?

 

[Roscoe Pendoscoe]

Roscoe Pendoscoe said this...


Sounds likely. And even if it recovered would you ever REALLY trust it?

NOPE.

Looking at Maxtors site knowledge base has nothing regarding the noise
I descibed. Amazing.

Can't believe no one else ever has reported this.

Now we'll see if their customer service is as good as some say.

 

[Groove]

Roscoe Pendoscoe said this...

Looking at Maxtors site knowledge base has nothing regarding the noise
I descibed. Amazing.

Can't believe no one else ever has reported this.

Now we'll see if their customer service is as good as some say.

The sound kind of reminds me of the IBM Deathstar 'click-of-death'. I
believe it's the disk trying and failing to re-calibrate itself.
I've heard good things about Maxtor service also. Please report how it
goes. Good luck.

 

[Allen_L]

Roscoe Pendoscoe said this...


Sounds likely. And even if it recovered would you ever REALLY trust
it?

[/QUOTE]
In

NOPE.

Looking at Maxtors site knowledge base has nothing regarding the noise
I descibed. Amazing.

Can't believe no one else ever has reported this.

Now we'll see if their customer service is as good as some say.

Service is more than pretty good, as just last week I called to try and get
a RMA on a 20GB 7200 that was *just* short of it's warranty of 3 years.
Drive worked ok, but developed a very hard to hear high pitched whine, but
bothersome,...I ran the diagnosic disk from the Webpage and the drive
checked ok. I figured...why not, and called and they said give us a credit
card and we'll send you a replacement and it arrived in about 4 days. Used
the same box to ship my old drive back. Of course the drive I received is a
rebuilt one, but what the heck, it's very quiet and even maybe better than a
new one, as they might test rebuilds one at a time instead of checking say,
every 10th disk on an assembly line.

Point being, the service was excellent, and really no 'dickering' about it
not failing the PowerMax test for disk errors. I now only use Western
Digital, but Maxtor service in my opinion is excellent, wish they all still
carried the 3 year warranty.

....Allen

 

[El Phantazmo]

I've had that before. In my case, the head got stuck in the lubricant in
its home location. I had to smash the drive, quite hard, on a flat surface
to free the head, pulled my data, and had it exchanged...

 

[Roscoe Pendoscoe]

I've had that before. In my case, the head got stuck in the lubricant in
its home location. I had to smash the drive, quite hard, on a flat surface
to free the head, pulled my data, and had it exchanged...

I'm considering that. I've heard other ODD ways to get your data back
but in this instance I can't even access or see it.

If you're getting errors I have see many posts and web sites that
recommend putting the thing in the freezer then retreiving the data.

I don't think that will work for this. Could you "see" the drive and
it also made the noise, or not see it also?

Was it the IBM 75 GXP that made "click of death" or was that Iomega
Zip Drives?

Or both had that moniker maybe.

 

[Roscoe Pendoscoe]

Roscoe Pendoscoe said this...

The sound kind of reminds me of the IBM Deathstar 'click-of-death'. I
believe it's the disk trying and failing to re-calibrate itself.
I've heard good things about Maxtor service also. Please report how it
goes. Good luck.

I've heard about "click of death" but was that IBM 75GXP or Iomega Zip
Drives? Maybe both.