Grayed out Automatic Update settings

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  • Start date Start date
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Guest

Hello;

After having upgaded my internet dial-up connection to DSL High Speed, I
noticed that my XP Home Edition (SP2) "Automatic Update" settings were
altered.

I also noticed that I can longer change my computer's "Automatic Update"
settings as they are all grayed out (they are now set to Automatic)...even
when I'm logged on as an Administrator.

According to "Automatic Update" help, If a computer is connected to a
network, network policy settings might prevent updates to "Automatic Update"
options.

Can anybody tell me how I can "technicaly confirm" whether the DSL High
Speed service and/or the network policy settings are the reason why I can no
longer update my "Automatic Update" settings? If the cause is not the DSL
High Speed service/network policy settings, how can I re-gain control of my
"Automatic Update" options?

By the way, I'm very good in keping my computer up to date with MS patches
and virus scanner software. I ran a virus scann and all is clean.

Thank you
 
Automatic Update settings grayed out is probably a Group Policy setting.

"Windows Update was disabled by your system administrator" error message
http://support.microsoft.com/default.aspx?scid=kb;en-us;326686

Automated edit here...
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read the instructions at the top
179. Right hand side
Windows Update Greyed Out - Restore


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Windows
Update\
DisableWindowsUpdateAccess

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
Hi Wesley;

I have not yet executed the file suggested yet.

I've looked and searched my registry entries and keys for "WindowsUpdate".
I cannot find...
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Windows
Update\
DisableWindowsUpdateAccess

I do not have an entry of "Group Policy" under
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion

Remember I'm running XP Home Edition SP2.
 
I missed the part about XP Home Edition.

Parts of this still applies...
APPLIES TO
• Microsoft Windows XP Home Edition
• Microsoft Windows XP Professional

"Windows Update was disabled by your system administrator" error message
http://support.microsoft.com/default.aspx?scid=kb;en-us;326686

If you downloaded updaterestore.reg from Kelly's site, double click it and
answer YES to the popup.

To see what's in updaterestore.reg, right click it and select Edit.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
rmiron said:
After having upgaded my internet dial-up connection to DSL
High Speed, I noticed that my XP Home Edition (SP2) "Automatic
Update" settings were altered.

I also noticed that I can longer change my computer's "Automatic
Update" settings as they are all grayed out (they are now set to
Automatic)...even when I'm logged on as an Administrator.
Hi

See if this helps:

Windows Update Greyed Out - Restore (Line 179)
http://www.kellys-korner-xp.com/xp_tweaks.htm
 
Hi Wesley;

I troubleshooted a bit more. I tried running "Windows Update" as a test. I
never received an error messages.

I thus decided to do the following...

- I did an XP System Restore by returning to a recent checkpoint just prior
to the installation of my highspeed Internet connection.

- Manually configured my High speed connection (did not rely on my service
prividers CD)

All works well now! My "Automatic Updates" is not greyed out any more!

Thank you again anyway.

Robert
 
Robert,

Good for you.

Throw your ISP CD as far as you can, after you break it in half. ;-)


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
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