Gmail and vista windows mail

G

Guest

Hi
I'm hoping someone can help me. I have followed all of the instructions on
the gmail website to st up pop and tripple checked that I have filled it in
correctly on windows mail but I still get the following error message:
The connection to the server has failed. Account: 'pop.gmail.com', Server:
'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E
and am unable to recieve my mail through windows mail. What am I doing wrong
and how can I fix it?
Jenn
 
J

Julian

Jenn said:
Hi
I'm hoping someone can help me. I have followed all of the instructions on
the gmail website to st up pop and tripple checked that I have filled it
in
correctly on windows mail but I still get the following error message:
The connection to the server has failed. Account: 'pop.gmail.com', Server:
'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E
and am unable to recieve my mail through windows mail. What am I doing
wrong
and how can I fix it?
Jenn
Click to expand...

The Gmail help site states that the ports should be...

POP - 995
SMTP - 465

Additionally... are you sure you have activated POP within Gmail?

http://mail.google.com/support/bin/answer.py?answer=13273
 
N

Neil Harley

Jenn said:
Hi
I'm hoping someone can help me. I have followed all of the instructions on
the gmail website to st up pop and tripple checked that I have filled it in
correctly on windows mail but I still get the following error message:
The connection to the server has failed. Account: 'pop.gmail.com', Server:
'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E
and am unable to recieve my mail through windows mail. What am I doing wrong
and how can I fix it?
Jenn
Click to expand...

Jenn

I don't think you have the correct settings.

Gmail POP3 doesn't use port 110 and it requires an SSL connection so you
need to check the settings you have on the Advanced tab of the account
properties.

<from Gmail website>


Click the 'Advanced' tab.
Tick the box next to 'This server requires a secure connection (SSL)'
under 'Outgoing Mail (SMTP).'

Enter '465' in the 'Outgoing mail (SMTP):' field.

Tick the box next to 'This server requires a secure connection (SSL)'
under 'Incoming mail (POP3).' The port will change to 995.

*The order of 'Outgoing' and 'Incoming' mail server fields varies by
version. Make sure you enter the correct information in each field.
Click the 'Servers' tab, and tick the box next to 'My server requires
authentication.'
Click 'OK.
 
G

Guest

Hi
Thank you for trying to help. I changed all of the settings again and got
this message:
Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Server
Response: '-ERR not supported m30pf3845295wag', Port: 995, Secure(SSL): Yes,
Server Error: 0x800CCC90, Error Number: 0x800CCC18
I know the right ports are in there. it's just not working. :-(
Any more suggestions?
 
G

Guest

Hi
yes I checked those codes and got this message
Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Server
Response: '-ERR not supported m30pf3845295wag', Port: 995, Secure(SSL): Yes,
Server Error: 0x800CCC90, Error Number: 0x800CCC18

:-(
 
J

Julian

Jenn said:
Hi
Thank you for trying to help. I changed all of the settings again and got
this message:
Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Server
Response: '-ERR not supported m30pf3845295wag', Port: 995, Secure(SSL):
Yes,
Server Error: 0x800CCC90, Error Number: 0x800CCC18
I know the right ports are in there. it's just not working. :-(
Any more suggestions?
Click to expand...

I know it shouldn't make any difference,
but the instructions do say to use
pop.googlemail.com as the POP server name.

Try that to eliminate that possibility
and the report back (either way)
 
G

Guest

Hi Julian

ok. Tried that and still no go. got this instead
Account: 'pop.googlemail.com', Server: 'pop.gmail.com', Protocol: POP3,
Server Response: '-ERR not supported y11pf6029409pod', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

:-( Stupid vista!!!!
 
R

Ron Sommer

Did you click 'Save Changes' after enabling POP in Gmail? To ensure that
Gmail can communicate with your mail client, be sure to click 'Save Changes'
on the 'Forwarding and POP' tab in your Gmail settings.
--
Ronald Sommer

: Hi
: yes I checked those codes and got this message
: Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Server
: Response: '-ERR not supported m30pf3845295wag', Port: 995, Secure(SSL):
Yes,
: Server Error: 0x800CCC90, Error Number: 0x800CCC18
:
::-(
:
: "Julian" wrote:
:
: >
: >
: > : > > Hi
: > > I'm hoping someone can help me. I have followed all of the
instructions on
: > > the gmail website to st up pop and tripple checked that I have filled
it
: > > in
: > > correctly on windows mail but I still get the following error
message:
: > > The connection to the server has failed. Account: 'pop.gmail.com',
Server:
: > > 'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error:
: > > 10060, Error Number: 0x800CCC0E
: > > and am unable to recieve my mail through windows mail. What am I doing
: > > wrong
: > > and how can I fix it?
: > > Jenn
: >
: > The Gmail help site states that the ports should be...
: >
: > POP - 995
: > SMTP - 465
: >
: > Additionally... are you sure you have activated POP within Gmail?
: >
: > http://mail.google.com/support/bin/answer.py?answer=13273
: >
: >
 
G

Guest

I Have windows live mail. But can't get it to work on that either. can you
give me the settings I need and I'll try it again.

Jenn
 
N

Neil Harley

Jenn said:
Hi Ron

Yes I did. I did everything as instructed. but no joy
:-(
Click to expand...

In the options do you have "Log on using Secure Password Authentication"
checked? It should be unchecked.
 
N

Neil Harley

Jenn said:
I Have windows live mail. But can't get it to work on that either. can you
give me the settings I need and I'll try it again.
Click to expand...

Jenn

The settings are the same no matter which program you use afaik.

Take a look and make sure that the password authentication isn't checked.

"Log on using Secure Password Authentication"
 
J

Julian

Jenn said:
Hi Julian

ok. Tried that and still no go. got this instead
Account: 'pop.googlemail.com', Server: 'pop.gmail.com', Protocol: POP3,
Server Response: '-ERR not supported y11pf6029409pod', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

:-( Stupid vista!!!!
Click to expand...

Aha! It's Vistas fault... please supply the evidence.

BTW didn't you say you had checked your settings repeatedly
and yet you still managed to overlook incorrect port settings?
 
J

Julian

Jenn said:
I Have windows live mail. But can't get it to work on that either. can you
give me the settings I need and I'll try it again.
Click to expand...

You have already been directed to the Gmail settings
on the Gmail web site Settings/ POP and Forwarding.

Please download and try Thunderbird.
 
G

Guest

Hi Julian

yes yes I know. but in the end I have done and tried everything and still no
work. :-(

jenn
 
G

Guest

Hi Neil

It won't let me use windows mail because it is a hotmail address and windows
mail does not support it. So I went to the site, as directed by windows
mail, signed up for a new email address as directed only to find out that
that was a hotmail address too and same problem

I am very confused as to what to do next. Julian suggests trying
thunderbird, but I've used it at work and I hate it.

Jenn
 
G

Guest

Sorry Julian this was in response to another person who said I could use it
with windows mail... but as it's a hotmail account it won't work either.

Jenn

ps I have used thunderbird before and don't like it so don't think I'll be
trying that.

Thanks for your help though.
 
N

Neil Harley

Jenn said:
Hi Neil

It won't let me use windows mail because it is a hotmail address and windows
mail does not support it. So I went to the site, as directed by windows
mail, signed up for a new email address as directed only to find out that
that was a hotmail address too and same problem
Click to expand...

So... are we talking about a Hotmail address or GMail? I don't
understand why you're talking about Hotmail now when the thread has been
about GMail.

Did you check the password authentication for your GMail settings?
I am very confused as to what to do next. Julian suggests trying
thunderbird, but I've used it at work and I hate it.
Click to expand...

Each to their own.
 
J

Julian

Jenn said:
Hi Neil

It won't let me use windows mail because it is a hotmail address and
windows
mail does not support it. So I went to the site, as directed by windows
mail, signed up for a new email address as directed only to find out
that
that was a hotmail address too and same problem

I am very confused as to what to do next. Julian suggests trying
thunderbird, but I've used it at work and I hate it.
Click to expand...

Gmail is NOT a hotmail address.

Remove your Gmail account from Windows Mail and start again
but this time follow the instructions.

http://mail.google.com/support/bin/answer.py?answer=13276

NB it doesn't matter that the instructions are for Outlook.
 

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