Global list not showing up

M

Maddog236

I am running Vista and Outlook 2003. I recently exported my contacts froma
different computer and imported them to my new computer, with the Vista, the
old one had XP. Now when I go to the TO: button in a new message no contacts
show up. If I go to tools>address book, there is no lists in the ShowNames
from the: box.

Any suggestions why my contacts are not showing up?

Thanks,
 
D

Diane Poremsky [MVP]

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
M

Maddog236

How do I get my contatcs from one computer to another then?
The contacts show up the way I did it when I click on the contacts button.
However, when I start a new message I can't click on the to: and see the
list of names.

What other info do you need?

--
Maddog236
(e-mail address removed)


Russ Valentine said:
You would never transfer Outlook data by importing it. It is hard to know
exactly what you've lost. At a minimum you lost the connection to your
Outlook Address Book. That you can easily restore:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

I don't see anything here that has anything to do with a Global Address
List. What did you mean?
 
M

Maddog236

It may not be the global list then, I just want to be able to see my contacts.
--
Maddog236
(e-mail address removed)


Russ Valentine said:
You would never transfer Outlook data by importing it. It is hard to know
exactly what you've lost. At a minimum you lost the connection to your
Outlook Address Book. That you can easily restore:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

I don't see anything here that has anything to do with a Global Address
List. What did you mean?
 
M

Maddog236

Also, I am on a stand alone computer, no network.
--
Maddog236
(e-mail address removed)


Russ Valentine said:
You would never transfer Outlook data by importing it. It is hard to know
exactly what you've lost. At a minimum you lost the connection to your
Outlook Address Book. That you can easily restore:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

I don't see anything here that has anything to do with a Global Address
List. What did you mean?
 
R

Russ Valentine [MVP-Outlook]

I already answered your question. Just follow the directions I posted.
When your data is already in Outlook format, just open your data file to
access it. Do not import it or you'll lose data.
--
Russ Valentine
[MVP-Outlook]
Maddog236 said:
Also, I am on a stand alone computer, no network.
--
Maddog236
(e-mail address removed)


Russ Valentine said:
You would never transfer Outlook data by importing it. It is hard to know
exactly what you've lost. At a minimum you lost the connection to your
Outlook Address Book. That you can easily restore:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

I don't see anything here that has anything to do with a Global Address
List. What did you mean?
--
Russ Valentine
[MVP-Outlook]
Maddog236 said:
I am running Vista and Outlook 2003. I recently exported my contacts
froma
different computer and imported them to my new computer, with the
Vista,
the
old one had XP. Now when I go to the TO: button in a new message no
contacts
show up. If I go to tools>address book, there is no lists in the
ShowNames
from the: box.

Any suggestions why my contacts are not showing up?

Thanks,
 
M

Maddog236

didn't work any other suggestions? I am running 2003
--
Maddog236
(e-mail address removed)


Diane Poremsky said:
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
M

Maddog236

How do I get the contacts from one computer to this one. I exported and
imported.
--
Maddog236
(e-mail address removed)


Diane Poremsky said:
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
R

Russ Valentine [MVP-Outlook]

You'll need to provide more information. "Didn't work" tell us nothing.
These steps work when followed correctly. State exactly what you did and
what happened.
Also state exactly how you transferred your data so we can figure out what
else you might have done to corrupt your profile.
--
Russ Valentine
[MVP-Outlook]
Maddog236 said:
didn't work any other suggestions? I am running 2003
--
Maddog236
(e-mail address removed)


Diane Poremsky said:
If you have Contacts in the Contacts folder but they are not accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need
to
make a new profile as you can't add the Outlook Address Book service due
to
a bug.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Maddog236 said:
I am running Vista and Outlook 2003. I recently exported my contacts
froma
different computer and imported them to my new computer, with the
Vista,
the
old one had XP. Now when I go to the TO: button in a new message no
contacts
show up. If I go to tools>address book, there is no lists in the
ShowNames
from the: box.

Any suggestions why my contacts are not showing up?

Thanks,
 
D

Diane Poremsky [MVP]

Moving the pst is the usual way, but importing usually works ok, although it
causes more problems in 2007.

If you followed the steps I posted exactly, it will work. If not, you should
make a new profile.

To repeat:

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.


--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Maddog236 said:
How do I get the contacts from one computer to this one. I exported and
imported.
--
Maddog236
(e-mail address removed)


Diane Poremsky said:
If you have Contacts in the Contacts folder but they are not accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need
to
make a new profile as you can't add the Outlook Address Book service due
to
a bug.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Maddog236 said:
I am running Vista and Outlook 2003. I recently exported my contacts
froma
different computer and imported them to my new computer, with the
Vista,
the
old one had XP. Now when I go to the TO: button in a new message no
contacts
show up. If I go to tools>address book, there is no lists in the
ShowNames
from the: box.

Any suggestions why my contacts are not showing up?

Thanks,
 

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