Global Address List and distribution list

[Guest]

My company set a help desk via distribution list so that all involved parties
would be notifies of a problem at the same time. This list only appeared on
the Global Address List if the Cached Exchange Mode was off. We need the the
Cached Exchange Mode on because of the many other wonderful functions that
it touches and make work so fine. Please fix it or let us know what we did
wrong. We are being burried in JUNK Mail because of the lack of it.

 

[Sue Mosher [MVP-Outlook]]

There may be both server and client issues involved. See:

http://support.microsoft.com/kb/823580/
http://support.microsoft.com/kb/841273/

You'll get best results with both Outlook 2003 and Exchange 2003 with the latest service packs, which will implement OAB version 4.0.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers