Generic host process for win32 services

[Guest]

Every time I turn off my computer I get the message "generic host process for
win32 services encountered a problem and had to close. The problem occurred
at (always the exact time I shut down the computer the night before)" I can
click on the "Close" box and the message goes away. I don't seem to have any
problem with what I want to do; However, I want to install the 2005 edition
of Norton Internet Security and I'm afraid it won't install because of this
message. Does anyone know if it will affect the installation of the NIS CD?

I have done several different lengthy scans for viruses, worms, etc. and
they all turn up nothing.

The only connection seems to be with the automatic Windows updates. The
message started to appear in early March right after a bunch of Windows
updates.

 

[Wesley Vogel]

My brother E-mailed me with the same problem that you're having. He won't
send me any info. Maybe you will. ;-)

Doing a little research it seems this could be related to having Norton, an
HP printer or a virus. Some more info would help.

Event ID & the Event Source are very important. To find these, look in the
Event Viewer. Any errors on your machine are listed there. Depending on
how your logs are setup, these can go back a while. Every time you had a
popup on Generic Host Process for Win32 Services that EVENT will be in the
Event Viewer.

To open the Event Viewer...
Start | Run | Type: eventvwr | Click OK

Look under System first then Application. Ignore Application if you find
something under System.

For any Events that seem related to the problem...

Double click the event in the right hand pane | Click: the button below the
second arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad | Click:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Copy and paste to Notepad | Click the [+] Related Knowledge
Base articles | Follow any links that might be useful

If you want, read this...

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427

Post back with the Event ID & the Event Source.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

I can't use the icon to send the info to you--nothing happens when I click on
it. I can tell you I've spent hours on this and yesterday, since the message
started showing up after the March round of Windows automatic updates, I
turned off the "Automatic Update" feature. this morning, no message! The
error message in Event Viewer from a previous day said Catergory (101); Event
ID 1002; Fault Bucket 61845815 Hanging application Task Panel exe.version
2004.0.129.0, hang module hungapp, version 0.0.0.0 hang address 0x00000000

I got rid of one message, but now, when I shut down my computer at night I
get a message that says something like "program closing may not save all
material" (I didn't copy down the exact message). I click on the "End Task"
or "End Now" block and the computer shuts down.

Since I have done numerous virus scans, I think you're right in thinking it
has something to do with Norton. I believe the automatic updates are somehow
conflicting with the Norton Firewall or anti virus protection.

I use Earthlink dialup service to connect to the internet and for my mail
client and, in my case, I also think this has something to do with the
current message I'm not getting when shutting down.

Computers are wonderful; however, they're not easy and certainly not for
sissies!!

Please let me know if you learn anything.

My brother E-mailed me with the same problem that you're having. He won't
send me any info. Maybe you will. ;-)

Doing a little research it seems this could be related to having Norton, an
HP printer or a virus. Some more info would help.

Event ID & the Event Source are very important. To find these, look in the
Event Viewer. Any errors on your machine are listed there. Depending on
how your logs are setup, these can go back a while. Every time you had a
popup on Generic Host Process for Win32 Services that EVENT will be in the
Event Viewer.

To open the Event Viewer...
Start | Run | Type: eventvwr | Click OK

Look under System first then Application. Ignore Application if you find
something under System.

For any Events that seem related to the problem...

Double click the event in the right hand pane | Click: the button below the
second arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad | Click:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Copy and paste to Notepad | Click the [+] Related Knowledge
Base articles | Follow any links that might be useful

If you want, read this...

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427

Post back with the Event ID & the Event Source.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Every time I turn off my computer I get the message "generic host
process for win32 services encountered a problem and had to close.
The problem occurred at (always the exact time I shut down the
computer the night before)" I can click on the "Close" box and the
message goes away. I don't seem to have any problem with what I want
to do; However, I want to install the 2005 edition of Norton Internet
Security and I'm afraid it won't install because of this message.
Does anyone know if it will affect the installation of the NIS CD?

I have done several different lengthy scans for viruses, worms, etc.
and they all turn up nothing.

The only connection seems to be with the automatic Windows updates.
The message started to appear in early March right after a bunch of
Windows updates.

 

[Wesley Vogel]

The Copy button in the Event Viewer copies the Event Properties to the
clipboard. It may appear to do nothing, *you* have to paste the contents
into a message. Right click and select Paste.

It is TaskPanl.exe, part of Earthlink's Task Panel. My advice is to dump
the program.

Example of Event Properties (not related, just one that I had.)

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 1/6/2005
Time: 7:45:45 PM
User: MYPENTIUM450\Wesley P. Vogel
Computer: MYPENTIUM450
Description:
The AVG7 Alert Manager Server service was successfully sent a start control.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

I can't use the icon to send the info to you--nothing happens when I
click on it. I can tell you I've spent hours on this and yesterday,
since the message started showing up after the March round of Windows
automatic updates, I turned off the "Automatic Update" feature. this
morning, no message! The error message in Event Viewer from a
previous day said Catergory (101); Event ID 1002; Fault Bucket
61845815 Hanging application Task Panel exe.version 2004.0.129.0,
hang module hungapp, version 0.0.0.0 hang address 0x00000000

I got rid of one message, but now, when I shut down my computer at
night I get a message that says something like "program closing may
not save all material" (I didn't copy down the exact message). I
click on the "End Task" or "End Now" block and the computer shuts
down.

Since I have done numerous virus scans, I think you're right in
thinking it has something to do with Norton. I believe the automatic
updates are somehow conflicting with the Norton Firewall or anti
virus protection.

I use Earthlink dialup service to connect to the internet and for my
mail client and, in my case, I also think this has something to do
with the current message I'm not getting when shutting down.

Computers are wonderful; however, they're not easy and certainly not
for sissies!!

Please let me know if you learn anything.

My brother E-mailed me with the same problem that you're having. He
won't send me any info. Maybe you will. ;-)

Doing a little research it seems this could be related to having
Norton, an HP printer or a virus. Some more info would help.

Event ID & the Event Source are very important. To find these, look
in the Event Viewer. Any errors on your machine are listed there.
Depending on how your logs are setup, these can go back a while.
Every time you had a popup on Generic Host Process for Win32
Services that EVENT will be in the Event Viewer.

To open the Event Viewer...
Start | Run | Type: eventvwr | Click OK

Look under System first then Application. Ignore Application if you
find something under System.

For any Events that seem related to the problem...

Double click the event in the right hand pane | Click: the button
below the second arrow (looks like two pages) [[Copies the details
of the event to the Clipboard.]] | Paste into Notepad | Click:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Copy and paste to Notepad | Click the [+] Related
Knowledge Base articles | Follow any links that might be useful

If you want, read this...

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427

Post back with the Event ID & the Event Source.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Every time I turn off my computer I get the message "generic host
process for win32 services encountered a problem and had to close.
The problem occurred at (always the exact time I shut down the
computer the night before)" I can click on the "Close" box and the
message goes away. I don't seem to have any problem with what I
want to do; However, I want to install the 2005 edition of Norton
Internet Security and I'm afraid it won't install because of this
message. Does anyone know if it will affect the installation of the
NIS CD?

I have done several different lengthy scans for viruses, worms, etc.
and they all turn up nothing.

The only connection seems to be with the automatic Windows updates.
The message started to appear in early March right after a bunch of
Windows updates.

 

[Guest]

When I right click on the icon I just get "What's this". When I click on
that I get
"copies, etc." but it still does nothing.

I'm going to try to install the 2005 Norton Internet Security from the cd
and hope it works. I'll be out of luck if it doesn't since it says to
uninstall what I now have before installing the new one.

I can't find taskpanel.exe to dump it and, if I did dump it would I still
have the task panel that appears at the top of my screen. I need that to go
to the web and access my e mail.

The Copy button in the Event Viewer copies the Event Properties to the
clipboard. It may appear to do nothing, *you* have to paste the contents
into a message. Right click and select Paste.

It is TaskPanl.exe, part of Earthlink's Task Panel. My advice is to dump
the program.

Example of Event Properties (not related, just one that I had.)

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 1/6/2005
Time: 7:45:45 PM
User: MYPENTIUM450\Wesley P. Vogel
Computer: MYPENTIUM450
Description:
The AVG7 Alert Manager Server service was successfully sent a start control.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

I can't use the icon to send the info to you--nothing happens when I
click on it. I can tell you I've spent hours on this and yesterday,
since the message started showing up after the March round of Windows
automatic updates, I turned off the "Automatic Update" feature. this
morning, no message! The error message in Event Viewer from a
previous day said Catergory (101); Event ID 1002; Fault Bucket
61845815 Hanging application Task Panel exe.version 2004.0.129.0,
hang module hungapp, version 0.0.0.0 hang address 0x00000000

I got rid of one message, but now, when I shut down my computer at
night I get a message that says something like "program closing may
not save all material" (I didn't copy down the exact message). I
click on the "End Task" or "End Now" block and the computer shuts
down.

Since I have done numerous virus scans, I think you're right in
thinking it has something to do with Norton. I believe the automatic
updates are somehow conflicting with the Norton Firewall or anti
virus protection.

I use Earthlink dialup service to connect to the internet and for my
mail client and, in my case, I also think this has something to do
with the current message I'm not getting when shutting down.

Computers are wonderful; however, they're not easy and certainly not
for sissies!!

Please let me know if you learn anything.

My brother E-mailed me with the same problem that you're having. He
won't send me any info. Maybe you will. ;-)

Doing a little research it seems this could be related to having
Norton, an HP printer or a virus. Some more info would help.

Event ID & the Event Source are very important. To find these, look
in the Event Viewer. Any errors on your machine are listed there.
Depending on how your logs are setup, these can go back a while.
Every time you had a popup on Generic Host Process for Win32
Services that EVENT will be in the Event Viewer.

To open the Event Viewer...
Start | Run | Type: eventvwr | Click OK

Look under System first then Application. Ignore Application if you
find something under System.

For any Events that seem related to the problem...

Double click the event in the right hand pane | Click: the button
below the second arrow (looks like two pages) [[Copies the details
of the event to the Clipboard.]] | Paste into Notepad | Click:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Copy and paste to Notepad | Click the [+] Related
Knowledge Base articles | Follow any links that might be useful

If you want, read this...

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427

Post back with the Event ID & the Event Source.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In gr8aunt <[email protected]> hunted and pecked:
Every time I turn off my computer I get the message "generic host
process for win32 services encountered a problem and had to close.
The problem occurred at (always the exact time I shut down the
computer the night before)" I can click on the "Close" box and the
message goes away. I don't seem to have any problem with what I
want to do; However, I want to install the 2005 edition of Norton
Internet Security and I'm afraid it won't install because of this
message. Does anyone know if it will affect the installation of the
NIS CD?

I have done several different lengthy scans for viruses, worms, etc.
and they all turn up nothing.

The only connection seems to be with the automatic Windows updates.
The message started to appear in early March right after a bunch of
Windows updates.

 

[Gerry Cornell]

You are clicking in the box under the word Description, which is not the
action needed. Look to the right of the word "Description. You will see
two pages on a button under Arrow Up and Arrow Down buttons. Click on
the Two Pages button and make the next action pasting the information
into the email you have started previously. You will not see anything to
know you can done it right until you paste.


--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

When I right click on the icon I just get "What's this". When I click
on
that I get
"copies, etc." but it still does nothing.

I'm going to try to install the 2005 Norton Internet Security from the
cd
and hope it works. I'll be out of luck if it doesn't since it says to
uninstall what I now have before installing the new one.

I can't find taskpanel.exe to dump it and, if I did dump it would I
still
have the task panel that appears at the top of my screen. I need that
to go
to the web and access my e mail.

The Copy button in the Event Viewer copies the Event Properties to
the
clipboard. It may appear to do nothing, *you* have to paste the
contents
into a message. Right click and select Paste.

It is TaskPanl.exe, part of Earthlink's Task Panel. My advice is to
dump
the program.

Example of Event Properties (not related, just one that I had.)

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 1/6/2005
Time: 7:45:45 PM
User: MYPENTIUM450\Wesley P. Vogel
Computer: MYPENTIUM450
Description:
The AVG7 Alert Manager Server service was successfully sent a start
control.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

I can't use the icon to send the info to you--nothing happens when
I
click on it. I can tell you I've spent hours on this and
yesterday,
since the message started showing up after the March round of
Windows
automatic updates, I turned off the "Automatic Update" feature.
this
morning, no message! The error message in Event Viewer from a
previous day said Catergory (101); Event ID 1002; Fault Bucket
61845815 Hanging application Task Panel exe.version 2004.0.129.0,
hang module hungapp, version 0.0.0.0 hang address 0x00000000

I got rid of one message, but now, when I shut down my computer at
night I get a message that says something like "program closing may
not save all material" (I didn't copy down the exact message). I
click on the "End Task" or "End Now" block and the computer shuts
down.

Since I have done numerous virus scans, I think you're right in
thinking it has something to do with Norton. I believe the
automatic
updates are somehow conflicting with the Norton Firewall or anti
virus protection.

I use Earthlink dialup service to connect to the internet and for
my
mail client and, in my case, I also think this has something to do
with the current message I'm not getting when shutting down.

Computers are wonderful; however, they're not easy and certainly
not
for sissies!!

Please let me know if you learn anything.

:

My brother E-mailed me with the same problem that you're having.
He
won't send me any info. Maybe you will. ;-)

Doing a little research it seems this could be related to having
Norton, an HP printer or a virus. Some more info would help.

Event ID & the Event Source are very important. To find these,
look
in the Event Viewer. Any errors on your machine are listed there.
Depending on how your logs are setup, these can go back a while.
Every time you had a popup on Generic Host Process for Win32
Services that EVENT will be in the Event Viewer.

To open the Event Viewer...
Start | Run | Type: eventvwr | Click OK

Look under System first then Application. Ignore Application if
you
find something under System.

For any Events that seem related to the problem...

Double click the event in the right hand pane | Click: the button
below the second arrow (looks like two pages) [[Copies the details
of the event to the Clipboard.]] | Paste into Notepad | Click:
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Read all info | Copy and paste to Notepad | Click the [+] Related
Knowledge Base articles | Follow any links that might be useful

If you want, read this...

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427

Post back with the Event ID & the Event Source.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In gr8aunt <[email protected]> hunted and pecked:
Every time I turn off my computer I get the message "generic host
process for win32 services encountered a problem and had to
close.
The problem occurred at (always the exact time I shut down the
computer the night before)" I can click on the "Close" box and
the
message goes away. I don't seem to have any problem with what I
want to do; However, I want to install the 2005 edition of Norton
Internet Security and I'm afraid it won't install because of this
message. Does anyone know if it will affect the installation of
the
NIS CD?

I have done several different lengthy scans for viruses, worms,
etc.
and they all turn up nothing.

The only connection seems to be with the automatic Windows
updates.
The message started to appear in early March right after a bunch
of
Windows updates.

 

[Guest]

Did you guys ever find a solution to this? We are experiencing a very
similar problem.


Occasionally, about one in every four reboots on our tablet pc running
Tablet XP SP2, we get an error box that pops up and says: "generic host
process for win32 services has encountered a problem and needs to close". It
then gives the option to either send or don’t send the issue to Microsoft.
Clicking on don’t send makes the box go away, windows continues to restart
normally and there are no problems after that. It appears that the issue is
actually occurring on the shutdown and not on the boot up because when the
error dialog pops up on the reboot, the time that it gives for the error is
from 1 or 2 minutes ago, right when the unit was shutting down. The only
thing that seems to make the issue go away is running MSCONFIG, clicking on
the services tab and disabling the “automatic updates†service. As long as
the reboot is done with the automatic updates service unchecked in msconfig,
the problem does not occur. Also, the problem does not occur until we
install the following updates:

KB886185

KB885836

KB890175

KB886903

KB887998

KB888302

KB887472

KB891781

KB888113

KB873333

KB887742

KB893086

KB893066

KB890923

KB890859

Microsoft Windows Installer 3.1

KB885835

KB890830

KB885250

I don’t know which update is the culprit because they are all installed
together via OPK tools (we are an OEM). I do know that after they are all
installed, the error box starts showing up on restarts.

 

[Guest]

Did you guys ever find a solution for this? We are experiencing a similar
issue...

Occasionally, about one in every four reboots on our tablet pc running
Tablet XP SP2, we get an error box that pops up and says: "generic host
process for win32 services has encountered a problem and needs to close". It
then gives the option to either send or don’t send the issue to Microsoft.
Clicking on don’t send makes the box go away, windows continues to restart
normally and there are no problems after that. It appears that the issue is
actually occurring on the shutdown and not on the boot up because when the
error dialog pops up on the reboot, the time that it gives for the error is
from 1 or 2 minutes ago, right when the unit was shutting down. The only
thing that seems to make the issue go away is running MSCONFIG, clicking on
the services tab and disabling the “automatic updates†service. As long as
the reboot is done with the automatic updates service unchecked in msconfig,
the problem does not occur. Also, the problem does not occur until we
install the following updates:

KB886185

KB885836

KB890175

KB886903

KB887998

KB888302

KB887472

KB891781

KB888113

KB873333

KB887742

KB893086

KB893066

KB890923

KB890859

Microsoft Windows Installer 3.1

KB885835

KB890830

KB885250

I don’t know which update is the culprit because they are all installed
together. I do know that after they are all installed, the error box starts
showing up on restarts.

 

[Guest]

Did you guys ever find a solution for this? We are experiencing a similar
issue on our Tablet product...

Occasionally, about one in every four reboots on our tablet pc running
Tablet XP SP2, we get an error box that pops up and says: "generic host
process for win32 services has encountered a problem and needs to close". It
then gives the option to either send or don’t send the issue to Microsoft.
Clicking on don’t send makes the box go away, windows continues to restart
normally and there are no problems after that. It appears that the issue is
actually occurring on the shutdown and not on the boot up because when the
error dialog pops up on the reboot, the time that it gives for the error is
from 1 or 2 minutes ago, right when the unit was shutting down. The only
thing that seems to make the issue go away is running MSCONFIG, clicking on
the services tab and disabling the “automatic updates†service. As long as
the reboot is done with the automatic updates service unchecked in msconfig,
the problem does not occur. Also, the problem does not occur until we
install the following updates:

KB886185

KB885836

KB890175

KB886903

KB887998

KB888302

KB887472

KB891781

KB888113

KB873333

KB887742

KB893086

KB893066

KB890923

KB890859

Microsoft Windows Installer 3.1

KB885835

KB890830

KB885250

I don’t know which update is the culprit because they are all installed
together. I do know that after they are all installed, the error box starts
showing up on restarts.

 

[Guest]

Did you guys ever find a solution for this? We are experiencing a similar
issue on our Tablet product...

Occasionally, about one in every four reboots on our tablet pc running
Tablet XP SP2, we get an error box that pops up and says: "generic host
process for win32 services has encountered a problem and needs to close". It
then gives the option to either send or don’t send the issue to Microsoft.
Clicking on don’t send makes the box go away, windows continues to restart
normally and there are no problems after that. It appears that the issue is
actually occurring on the shutdown and not on the boot up because when the
error dialog pops up on the reboot, the time that it gives for the error is
from 1 or 2 minutes ago, right when the unit was shutting down. The only
thing that seems to make the issue go away is running MSCONFIG, clicking on
the services tab and disabling the “automatic updates†service. As long as
the reboot is done with the automatic updates service unchecked in msconfig,
the problem does not occur. Also, the problem does not occur until we
install the following updates:

KB886185

KB885836

KB890175

KB886903

KB887998

KB888302

KB887472

KB891781

KB888113

KB873333

KB887742

KB893086

KB893066

KB890923

KB890859

Microsoft Windows Installer 3.1

KB885835

KB890830

KB885250

I don’t know which update is the culprit because they are all installed
together. I do know that after they are all installed, the error box starts
showing up on restarts.

 

[Guest]

Did you guys ever find a solution for this? We are experiencing a similar
issue on our Tablet product...

Occasionally, about one in every four reboots on our tablet pc running
Tablet XP SP2, we get an error box that pops up and says: "generic host
process for win32 services has encountered a problem and needs to close". It
then gives the option to either send or don’t send the issue to Microsoft.
Clicking on don’t send makes the box go away, windows continues to restart
normally and there are no problems after that. It appears that the issue is
actually occurring on the shutdown and not on the boot up because when the
error dialog pops up on the reboot, the time that it gives for the error is
from 1 or 2 minutes ago, right when the unit was shutting down. The only
thing that seems to make the issue go away is running MSCONFIG, clicking on
the services tab and disabling the “automatic updates†service. As long as
the reboot is done with the automatic updates service unchecked in msconfig,
the problem does not occur. Also, the problem does not occur until we
install the following updates:

KB886185

KB885836

KB890175

KB886903

KB887998

KB888302

KB887472

KB891781

KB888113

KB873333

KB887742

KB893086

KB893066

KB890923

KB890859

Microsoft Windows Installer 3.1

KB885835

KB890830

KB885250

I don’t know which update is the culprit because they are all installed
together. I do know that after they are all installed, the error box starts
showing up on restarts.

 

[Guest]

Did you guys ever find a solution for this? We are experiencing a similar
issue on our Tablet product...

Occasionally, about one in every four reboots on our tablet pc running
Tablet XP SP2, we get an error box that pops up and says: "generic host
process for win32 services has encountered a problem and needs to close". It
then gives the option to either send or don’t send the issue to Microsoft.
Clicking on don’t send makes the box go away, windows continues to restart
normally and there are no problems after that. It appears that the issue is
actually occurring on the shutdown and not on the boot up because when the
error dialog pops up on the reboot, the time that it gives for the error is
from 1 or 2 minutes ago, right when the unit was shutting down. The only
thing that seems to make the issue go away is running MSCONFIG, clicking on
the services tab and disabling the “automatic updates†service. As long as
the reboot is done with the automatic updates service unchecked in msconfig,
the problem does not occur. Also, the problem does not occur until we
install the following updates:

KB886185

KB885836

KB890175

KB886903

KB887998

KB888302

KB887472

KB891781

KB888113

KB873333

KB887742

KB893086

KB893066

KB890923

KB890859

Microsoft Windows Installer 3.1

KB885835

KB890830

KB885250

I don’t know which update is the culprit because they are all installed
together. I do know that after they are all installed, the error box starts
showing up on restarts.

 

[Guest]

Did you guys ever find a solution for this? We are experiencing a similar
issue on our Tablet product...

Occasionally, about one in every four reboots on our tablet pc running
Tablet XP SP2, we get an error box that pops up and says: "generic host
process for win32 services has encountered a problem and needs to close". It
then gives the option to either send or don’t send the issue to Microsoft.
Clicking on don’t send makes the box go away, windows continues to restart
normally and there are no problems after that. It appears that the issue is
actually occurring on the shutdown and not on the boot up because when the
error dialog pops up on the reboot, the time that it gives for the error is
from 1 or 2 minutes ago, right when the unit was shutting down. The only
thing that seems to make the issue go away is running MSCONFIG, clicking on
the services tab and disabling the “automatic updates†service. As long as
the reboot is done with the automatic updates service unchecked in msconfig,
the problem does not occur. Also, the problem does not occur until we
install the following updates:

KB886185

KB885836

KB890175

KB886903

KB887998

KB888302

KB887472

KB891781

KB888113

KB873333

KB887742

KB893086

KB893066

KB890923

KB890859

Microsoft Windows Installer 3.1

KB885835

KB890830

KB885250

I don’t know which update is the culprit because they are all installed
together. I do know that after they are all installed, the error box starts
showing up on restarts.