Generic Host Process for Win32 Services Error

M

mr_aloof1

Can I get a little help from somebody who knows a whole bunch more about
these computers than I do for this problem? Out of the blue, I've begun
getting this error: "Generic Host Process for Win32 Services has encountered
a problem and needs to close. We are sorry for the inconvenience." I could
close the error window, and I thought, at first that there was no problem.
However, when I would get this error, I discovered that my Sound and Audio
Devices buttons, where I can select my speaker set up, volumes, etc., had
all been grayed out and were no longer accessible. A reboot fixes this
problem, however, and everything appears to become okay. One of the odd
things about this error is when it shows up. As long as I'm using the
computer, the error never appears. It appears at some point during the
computer's inactivity. I never shut down my hard drive. When I'm not using
my computer, I just get up and leave it alone. I've got my computer set up
so that the monitor shuts down after 10 minutes of inactivity, but the hard
drive never shuts off. The next time I go to use my computer, I'll move my
mouse to power up my monitor, only to discover that sometime while the
computer was not being used, the "Generic Host Process for Win32
Services..." error has popped up.

Now, the way I understand it, Generic Host Process for Win32 Services is
also known as svchost.exe, correct? I ran "Tasklist /svc" from "cmd" in the
"run" command. I discovered several svchost were running. One of those
svchost, under PID 1188, hosted a whole bunch of services, including "Audio
Srv". Is that where my problem is? I've run every virus, malware, spyware,
etc., scans known to mankind. I even did a Symantec online virus scan.
Nothing unusual was found. I even downloaded the Blaster Worm elimination
program and ran it. Blaster Worm wasn't on my computer.

Could something be corrupt in this svchost program?

Any ideas from anybody how I can fix this problem?
 
T

thecreator

Hi mr aloof1,

Uninstall this Hotfix and reboot and then run your computer and see what
happens:

Update for Windows XP (KB916595)

I had to restore my operating system to fix a couple of problems
including, "Generic Host Process for Win32 Services has encountered
a problem and needs to close. We are sorry for the inconvenience."

I discovered that this Hotfix resulted in an immediate "Generic Host
Process for Win32 Services has encountered
a problem and needs to close. We are sorry for the inconvenience."
problem on every reboot. So I removed it.

Also make sure that your Anti-Virus is scanning at boot. Helps to
eliminate the error condition also.
 
G

Guest

Windows throws up a list of programs that it says may not fun properly if
this update is removed.
So?
 
G

Guest

SVChost.exe Application error "the instruction at 0x745f2780 referenced
memory @ ox00000000. The memory could not be read. I clicked on 'CANCEL' to
debug. Then this message comes up "Generic host process for Win32Services
encountered a problem and needs to close. I was directed to a page to fix
this problem but after it was downloaded the same error mesage came up again
svchost.ext and then I lost my audio. The only way to get the audio back was
to do a
System Restore..which I did and it did bring back the audio..but I am still
getting the error messages on svc host...can I just ignore this? I'm afraid
to down load the fixer again..I'm no computer guru...can someone guide me
along with this in low tech language. .. thank you, Sally
 
T

thecreator

Hi Sally,

Use Explore and go to your \Temp folders and delete all files and
sub-folders the system allows you to delete. (Files not in use.)
C:\Documents and Settings\sally\Local Settings\Temp
C:\WINDOWS\Temp

Now run Disk Cleanup.

Schedule a Chkdsk at boottime to fix the file system.

Open My Computer. Locate the Logical Drive that you have Windows XP on
and right-click on the Drive. Click Properties. Click Tools. Click under
Error-checking, Check Now. Check the first option. Click Start. Click Yes to
Schedule. Reboot and let Chkdsk run.
 
G

Guest

Hi: I deleted the files you recommended. I then ran disk cleanup. I don't
understand "schedule a chkdsk at boottime to fix the file system", I opened
My Computer, don't understand 'locate Logical drive that you have Windows XP
on'..remember I'm no guru just a frustrated granny :). Saw 'hard disc drives'
so clicked on it, however, there were no 'tools' to click on, no
'error-checking' to click on, etc. Can you take me thru that part again? (My
computer, etc). By the way, now my Restore System has malfunctioned..brand
new computer (June 2006)
 
T

thecreator

Hi Sally,

Open My Computer. At the top, click View. Make sure you are viewing My
Computer in Tiles or Icons View. Locate your Hard Drives. They are Logical
Drives. I dual-boot, so I have plenty of Logical Hard Drives in My Computer.
I do not know your computer, so I am trying to be specific as possible.
Don't click on the overall title, just right-click on the icon representing
the Hard Drive that you are running Windows XP on.

To locate the exact Hard drive, right-click Start and click Explore.
What is the Drive Letter showing? That is the Hard Drive you should run
Chkdsk on. So go back into My Computer and locate that Hard Drive icon and
right-click on the icon.

Or, just go and highlight in Explore, the root folder of the Hard Drive
and right-click on the root folder name and click Properties.

Click Tools.. Click under Error-checking, Check Now. Check the first
option. Click Start. Click Yes to Schedule. Reboot and let Chkdsk run.
 
G

Guest

I am so proud of myself, thank you 'thecreator' as I was able to do exactly
what you recommended. I'll admit it took me quite awhile, but I did run
chkdsk. As I have been reading all these posts, I decided to remove Windows
IE 7 from my computer as all my troubles began with that download. I won't
download it again until I start seeing people's problems addressed by
Microsoft. It is a shame that they automatically download your computer with
software that has all kinds of problems. I find this very disturbing.
Windows XP is questionable as well. A big thank you to those folks who read
these posts and help non-gurus such as myself.
 

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