Hi Donna,
It could be a heat problem as you suspected, since
graphic applications cause more heat than other activities.
Hardware issues can cause freezing, black screens and other
errors. Also, your drivers should always be kept up to date.
Try the following steps one at a time to try and resolve the issue.
I hope this helps. Please post back if you have any questions!
1. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at:
http://NibblesNbitsVideo.tk
2. Dust your fans, vents and components using a 1/4" paintbrush
and a hose vacuum. Use compressed air for hard to reach places.
Set a housefan to blow cold air into your case to expose an over-
heating issue.. If it works add more fans or replace defective ones.
Use this Motherboard Monitor Utility:
http://mbm.livewiredev.com
3. A faulty power supply can cause STOP errors, random reboots,
and black screen lockups. One way to test for that is to check the
wattage sticker on your power supply and then calculate your need
http://www.jscustompcs.com/power_supply/ (Min. 350 for gaming)
4. Test your RAM using:
http://oca.microsoft.com/en/windiag.asp
--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
Donna Wrote:
=================
| My computer is a desk top. Every time a game is play and lately music, the
| computer shuts down. This only occurs with games and music.
| I thought it could be a heat problem from the computer being on for so long.
| But the length of the time the computer is used for other activities is
| sometime longer than when playing games.
|
| The games we are playing are on different internet sites and also some that
| have been downloaded.
|
|
| I am using windows XP.
| 1024 MB
| 3.4GHZ