Frozen outgoing message (excessively large)

[Guest]

I tried to send an email and learned that the amount of attachments exceeded
capacity. The message is now "frozen" in the outbox and Windows Mail stops
responding if I try to delete the message. Help -- if you have any clue.

 

[Gary VanderMolen]

Use the Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

Gary VanderMolen

 

[Guest]

Thanks a lot. I'm learning many good things from "the community," but it
seems I have yet another problem to troubleshoot -- Automatic Updates not
working, and the same problem seemed to affect downloading 941090. So I took
a chance and tried to send the "stuck" message again. When it finally
stopped, I was able to delete it. Go figure. I thought it was a risk, but
it worked -- if that helps anyone else.....

.... And also on to figuring out how to handle the antivirus program. Sigh!

 

[Gary VanderMolen]

To prevent a recurrence of the 'stuck' message problem,
read and apply the following:

Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen