Frequency Out of Range after Remote Desktop

[Brian Grigg]

Hello,

I have a user who's CRT died a couple months ago and we replaced it with a
LCD...this is when the problem started. When she connects via Remote
Desktop then disconnects and comes in the next morning, she gets the
familiar 'Frequency out of range' message on the LCD. She never had this
problem before with the CRT, but I know that's because the CRT must have
been able to handle the setting, either refresh rate or resolution.

Before I tell her to reboot her PC within the RD connection instead of just
logging off or disconnecting, is there something else I can do? Maybe a
registry setting?

TIA

Brian

 

[Shenan Stanley]

I have a user who's CRT died a couple months ago and we replaced it
with a LCD...this is when the problem started. When she connects via
Remote Desktop then disconnects and comes in the next morning, she
gets the familiar 'Frequency out of range' message on the LCD. She
never had this problem before with the CRT, but I know that's because
the CRT must have been able to handle the setting, either refresh
rate or resolution.
Before I tell her to reboot her PC within the RD connection instead
of just logging off or disconnecting, is there something else I can
do? Maybe a registry setting?

Simply have her change the resolution of her RD session.
Save that as an RDP file on her remote system so she consistently connects
at the lower resolution.