Freeze at welcome screen??

[Guest]

Computer is freezing at the welcome screen on every bootup. I only have one user setup without any password so it never comes to logon screen when working. Any suggestions on fixing the freeze??

Thanks,

JCW

 

[Sharon F]

Computer is freezing at the welcome screen on every bootup. I only have
one user setup without any password so it never comes to logon screen
when working. Any suggestions on fixing the freeze??

Thanks,

JCW

Is it freezing or just stopping there which in turn requires you to click
on the user name to go the rest of the way to the desktop?

 

[Guest]

It is a freeze. Since I only have one user name in use and no password it never comes to the user logon screen. It has been working fine, this just started a couple of days ago

Thanks

JC

 

[Sharon F]

It is a freeze. Since I only have one user name in use and no password
it never comes to the user logon screen. It has been working fine, this
just started a couple of days ago.

Thanks,

JCW

Okay. The reason I asked is that after installing the .NET framework update
(the newer one of the two), there *is* a stop at the welcome screen on
systems with only one user account. The reason being, a hidden account is
added for .NET framework. Setting up auto logon is a few simple steps and
you're back to booting directly to the desktop.

But the above is a simple stop - not a lockup. Since you're having a
lockup, you'll need to troubleshoot this a bit and try to figure out what
is causing the problem. Troubleshooting startup problems is very similar to
troubleshooting shutdown problems as the trail usually leads back to a
driver or a background program. Because of this the troubleshooting guides
for XP shutdown problems at the following site should be helpful:

http://www.aumha.org/win5/a/shtdwnxp.htm

Additional suggestions: Check Event Viewer for any information it can
offer. Try a clean boot to see if the problem persists (no background
programs or non-Microsoft services loading). Create a temporary user
account and log on with it to see if it has the same problems as your
everyday account or not.

 

[Guest]

Sharon

Thanks for your help. I found the problem by using selective startup. It turned out to be an issue with Norton unerase. I currently have it unselected to load

Thanks

James

 

[Guest]

I think I am having this probem but cannot get past the Welcome scree

----- Sharon F wrote: ----

On Tue, 30 Dec 2003 07:36:08 -0800, JCW wrote

It is a freeze. Since I only have one user name in use and no passwor
it never comes to the user logon screen. It has been working fine, thi
just started a couple of days ago.

Okay. The reason I asked is that after installing the .NET framework updat
(the newer one of the two), there *is* a stop at the welcome screen o
systems with only one user account. The reason being, a hidden account i
added for .NET framework. Setting up auto logon is a few simple steps an
you're back to booting directly to the desktop.

But the above is a simple stop - not a lockup. Since you're having
lockup, you'll need to troubleshoot this a bit and try to figure out wha
is causing the problem. Troubleshooting startup problems is very similar t
troubleshooting shutdown problems as the trail usually leads back to
driver or a background program. Because of this the troubleshooting guide
for XP shutdown problems at the following site should be helpful:

http://www.aumha.org/win5/a/shtdwnxp.htm

Additional suggestions: Check Event Viewer for any information it ca
offer. Try a clean boot to see if the problem persists (no backgroun
programs or non-Microsoft services loading). Create a temporary use
account and log on with it to see if it has the same problems as you
everyday account or not.