FP 2000 crashes with "save as" or "save new page"

[Jody W.]

When working live with one of my hosts, FP 2000 crashes
every time I attempt a "save as" or try to save a new
page. I can upload a file with a new name but not those
two things.

Funny thing, when working live with another one of my
hosts, FP works like a charm, as it does when working
offline.

My host claims it's not their fault.

Any ideas?? Doesn't seem right I should have to find work-
arounds for very prominent features.

Thanks,

Jody W.

 

[xmas]

You might want to look at
http://support.microsoft.com/default.aspx?scid=kb;[LN];308943

Just a thought....

 

[Jody W.]

http://support.microsoft.com/default.aspx?scid=kb;
[LN];308943

I wish it were that easy! The error window says something
about memory being referenced that isn't there. Anybody
have any other ideas? I found some references to this
online so I know it's happened to people before; just
couldn't find any solutions.

Thanks!

Jody W.

 

[xmas]

Have you tried the usual repairs
1) In Windows Explorer Find and delete all FP Temp Files
2) In Windows Explorer Find and delete all hidden *.web files
3) In Windows Explorer Find and delete the file CMDUI.PRF
4) Disable or Uninstall any FP Addins
5) Run a Repair / Reinstall on FP & IE

(especially #5)
--
xmas
www.xmas-i-am.com
====================

http://support.microsoft.com/default.aspx?scid=kb;
[LN];308943

I wish it were that easy! The error window says something
about memory being referenced that isn't there. Anybody
have any other ideas? I found some references to this
online so I know it's happened to people before; just
couldn't find any solutions.

Thanks!

Jody W.