Forward rule

M

Michael Bierman

I have created a rule that has two very simple steps:

With this rule after the message arrives
with [test] in the subject
forward it to (e-mail address removed) as an attachment

There are 44 emails in my folder with [test] in the subject line, yet only 8
are forwarded when I run this rule.

if I add something like
flag message with Orange

All 44 are flagged properly yet still only 8 are forwarded.

I'm stumped. Any suggestions?

I'm using Outlook 2003 on XP.

Thanks.
 
M

Michael Bierman

BTW, I am using POP and no exchange server.

One other thing--the account that the mail will be sent from is the Default
email account, I assume?

Thanks.

Michael
 
M

Michael Bierman

Another case....there seems to be a lot of people having this problem, but
no answers (that don't involve Exchange).

Very odd.

Michael
 
D

Diane Poremsky [MVP]

are their 8 unique addresses?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/
 
M

Michael Bierman

Hi Diane,

No, there are more than 8 unique users. I want to forward all 44 to a small group of people (3).

I found the following:
http://groups.google.com/groups?q=r...c0fbeb$3450a2c0$9ae62ecf@tkmsftngxa02&rnum=58

which points to http://support.microsoft.com/support/kb/articles/q258/7/87.asp which suggests is the problem might be some kind of "safety" feature. However, this article claims it only applies to OL 2000.

I have tried using no delimiter in the rule too. That is say "when messages arrive, forward)". I've tried adding a "stop" at the end. Neither has worked.

Surely I don't have to manually forward individual emails from Outlook, do I?

Thanks!

Michael

Diane Poremsky said:
are their 8 unique addresses?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Michael Bierman said:
I have created a rule that has two very simple steps:

With this rule after the message arrives
with [test] in the subject
forward it to (e-mail address removed) as an attachment

There are 44 emails in my folder with [test] in the subject line, yet only
8
are forwarded when I run this rule.

if I add something like
flag message with Orange

All 44 are flagged properly yet still only 8 are forwarded.

I'm stumped. Any suggestions?

I'm using Outlook 2003 on XP.

Thanks.
 
M

Michael Bierman

http://groups.google.com/groups?q=r...ff&selm=uzCui7khCHA.4088@tkmsftngp08&rnum=131

Suggests that the key to the problem is once per thread. This is very unfortunate if true.

Any suggestions? Anybody know if this posting is accurate?

Michael


Hi Diane,

No, there are more than 8 unique users. I want to forward all 44 to a small group of people (3).

I found the following:
http://groups.google.com/groups?q=r...c0fbeb$3450a2c0$9ae62ecf@tkmsftngxa02&rnum=58

which points to http://support.microsoft.com/support/kb/articles/q258/7/87.asp which suggests is the problem might be some kind of "safety" feature. However, this article claims it only applies to OL 2000.

I have tried using no delimiter in the rule too. That is say "when messages arrive, forward)". I've tried adding a "stop" at the end. Neither has worked.

Surely I don't have to manually forward individual emails from Outlook, do I?

Thanks!

Michael

Diane Poremsky said:
are their 8 unique addresses?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Michael Bierman said:
I have created a rule that has two very simple steps:

With this rule after the message arrives
with [test] in the subject
forward it to (e-mail address removed) as an attachment

There are 44 emails in my folder with [test] in the subject line, yet only
8
are forwarded when I run this rule.

if I add something like
flag message with Orange

All 44 are flagged properly yet still only 8 are forwarded.

I'm stumped. Any suggestions?

I'm using Outlook 2003 on XP.

Thanks.
 
D

Diane Poremsky [MVP]

The KB is the basis for my question about unique addresses. I believe the problem mentioned in the KB applies to all versions of Outlook, not just Ol2000.

--


Hi Diane,

No, there are more than 8 unique users. I want to forward all 44 to a small group of people (3).

I found the following:
http://groups.google.com/groups?q=r...c0fbeb$3450a2c0$9ae62ecf@tkmsftngxa02&rnum=58

which points to http://support.microsoft.com/support/kb/articles/q258/7/87.asp which suggests is the problem might be some kind of "safety" feature. However, this article claims it only applies to OL 2000.

I have tried using no delimiter in the rule too. That is say "when messages arrive, forward)". I've tried adding a "stop" at the end. Neither has worked.

Surely I don't have to manually forward individual emails from Outlook, do I?

Thanks!

Michael

Diane Poremsky said:
are their 8 unique addresses?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Michael Bierman said:
I have created a rule that has two very simple steps:

With this rule after the message arrives
with [test] in the subject
forward it to (e-mail address removed) as an attachment

There are 44 emails in my folder with [test] in the subject line, yet only
8
are forwarded when I run this rule.

if I add something like
flag message with Orange

All 44 are flagged properly yet still only 8 are forwarded.

I'm stumped. Any suggestions?

I'm using Outlook 2003 on XP.

Thanks.
 
D

Diane Poremsky [MVP]

It's news to me - can you confirm it with the messages you are using?

I think what he saw was outlook only replies to a message with the same subject once (per the KB you found) - which would be the first message in the thread most of the time.

--


http://groups.google.com/groups?q=r...ff&selm=uzCui7khCHA.4088@tkmsftngp08&rnum=131

Suggests that the key to the problem is once per thread. This is very unfortunate if true.

Any suggestions? Anybody know if this posting is accurate?

Michael


Hi Diane,

No, there are more than 8 unique users. I want to forward all 44 to a small group of people (3).

I found the following:
http://groups.google.com/groups?q=r...c0fbeb$3450a2c0$9ae62ecf@tkmsftngxa02&rnum=58

which points to http://support.microsoft.com/support/kb/articles/q258/7/87.asp which suggests is the problem might be some kind of "safety" feature. However, this article claims it only applies to OL 2000.

I have tried using no delimiter in the rule too. That is say "when messages arrive, forward)". I've tried adding a "stop" at the end. Neither has worked.

Surely I don't have to manually forward individual emails from Outlook, do I?

Thanks!

Michael

Diane Poremsky said:
are their 8 unique addresses?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Michael Bierman said:
I have created a rule that has two very simple steps:

With this rule after the message arrives
with [test] in the subject
forward it to (e-mail address removed) as an attachment

There are 44 emails in my folder with [test] in the subject line, yet only
8
are forwarded when I run this rule.

if I add something like
flag message with Orange

All 44 are flagged properly yet still only 8 are forwarded.

I'm stumped. Any suggestions?

I'm using Outlook 2003 on XP.

Thanks.
 
M

Michael Bierman

If it helps, three are:

10 unique Conversations (subjects)
13 unique senders

So I don't quite see why I'm seeing 8 messages consistently when I run forwarding.

The KB says, "This behavior occurs when multiple messages are received with the same text in the Subject box. This functionality prevents the messages from being endlessly forwarded to the contact."

which makes no sense to me since I'm not forwarding the emails to the original source or myself.

Michael

The KB is the basis for my question about unique addresses. I believe the problem mentioned in the KB applies to all versions of Outlook, not just Ol2000.
 
D

Diane Poremsky [MVP]

The KB says, "This behavior occurs when multiple messages are received with the same text in the Subject box. This functionality prevents the messages from being endlessly forwarded to the contact
This is to prevent what is commonly know as a mail loop. All versions of outlook have the safeguard built in.

The 8 messages are odd - I would expect it to work for 10... if you want to, zip the messages into a file and email it to me at my posting address and I'll see if I can see something that would cause outlook to think it's 8 threads.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

If it helps, three are:

10 unique Conversations (subjects)
13 unique senders

So I don't quite see why I'm seeing 8 messages consistently when I run forwarding.

The KB says, "This behavior occurs when multiple messages are received with the same text in the Subject box. This functionality prevents the messages from being endlessly forwarded to the contact."

which makes no sense to me since I'm not forwarding the emails to the original source or myself.

Michael

The KB is the basis for my question about unique addresses. I believe the problem mentioned in the KB applies to all versions of Outlook, not just Ol2000.
 
M

Michael Bierman

Diane,

This is to prevent what is commonly know as a mail loop. All versions of outlook have the safeguard built in.
Ah. Well I was thinking of it differently. There should be no way for a mail loop to occur when I send mail from party A to party B (unless A = B). Are Microsoft are assuming that Outlook could fail to reach the SMTP server and keep trying? That seems like an unreasonable assumption, but I can't think of any other reason for this "safety" measure. Once the mail is put into the "Outbox" it should assume that everything is okay and just send it like any other email. It seems to me that Outlook is just making the assumption that I should never forward mail...in which case, there is no point in the "forward" feature in rules. Threads, which by definition have the same (or similar) subject lines are too fundimental to email and therefore this feature seems utterly useless.

The 8 messages are odd - I would expect it to work for 10... if you want to, zip the messages into a file and email it to me at my posting address and I'll see if I can see something that would cause outlook to think it's 8 threads.
That's really kind of you to offer. Unfortunately, confidentiallity prevents me from sharing the emails. I could forward you the subject lines--but Outlook sorted the subject lines into 10 neat categories so I am assuming that it is correct.

Much to my disappointment, I just manually sent all 40 some odd messages manually. I very much apprecated your help.
 

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