G
Guest
Hello - we have win xp home with SP2 - we want to completely reformat the C:/
and reinstall windows. Due to all kinds of problems ... we just want to
start over with this computer on a clean slate !
We have the manufacturers 'recovery' CD, and have attempted to restart the
computer with the CD in, but nothing happens, other than a normal start up.
We called Compaq tech support, and they had us restart the computer over and
over with CD in, while pressing various buttons (ie : F1, F2, F10, delete
etc) None of these attempts got the CD to start running.
Compaq is supposed to call us back when they find a solution - maybe someone
on here has some ideas ? How to go about re-installing windows completely
when the recovery CD won't work ?
and reinstall windows. Due to all kinds of problems ... we just want to
start over with this computer on a clean slate !
We have the manufacturers 'recovery' CD, and have attempted to restart the
computer with the CD in, but nothing happens, other than a normal start up.
We called Compaq tech support, and they had us restart the computer over and
over with CD in, while pressing various buttons (ie : F1, F2, F10, delete
etc) None of these attempts got the CD to start running.
Compaq is supposed to call us back when they find a solution - maybe someone
on here has some ideas ? How to go about re-installing windows completely
when the recovery CD won't work ?