Form Post stopped working

[Guest]

I have a basic "Contact Us" form on my website that collects data input from
a user and emails it to me. Recently, it has quit working and I cannot
determine the cause or solution. When you click "submit" you get the
following message:

User: please report details to this site's webmaster.

Webmaster: please see the server's application event log for more details.

Nothing is entered in the web log or the application log.
I've tested SMTP - working
I can publish to the site.
Other Front Page Extension components seem to be working (photo gallery FP
ext?)
Permissions on the _private folder haven't changed
tried placing the results_form at the root - same result.

I'm absolutely stymied - HELP!

 

[Steve Easton]

Have your host check / reset the FrontPage Extensions

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer

 

[Guest]

This is on my internal SBS 2003 server - not a hosted site.
To insure FrontPage extensions are working properly on SBS, what is the
appropriate next step?

 

[Guest]

More info:

I've added a second page with a very basic form to test with.
I've tried it with form to file in _private without an email address and
tried it with an email address and no form...same result.

 

[Thomas A. Rowe]

From IIS MMC or directly from the Server Extensions Admin run a server health check.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================

 

[Guest]

Thomas - I'm obviously missing something - I don't find a Server Health
utility/option anywhere. This is on an SBS 2003 Server - that make a
difference?
I see in other reading that Server Health check was an option in previous
versions - is Server health check available in SBS 2003 Premium?

sorry - I feel a bit clueless here...

 

[Thomas A. Rowe]

Server Health Check is a function under the FP2002 extensions, if you have the FP2000 extensions it
is available as Check Extensions (I think) on the All Task menu for the specific web site.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================

 

[Guest]

Finally found it - I have to say, that particular little valuable utility was
a bit buried...

And this FIXED THE PROBLEM! Thanks for your quick feedback and assistance!

 

[Thomas A. Rowe]

You are welcome!

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WebMaster Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================

 

[Guest]

I followed your line of discussion except that I use a remote server
(POWWEB). I have gone to their site and uninstalled FPextensitons and
reinstalled but still me contact me form does not email me. I worked fine
until June 24 and then suddenly stopped. I did not change me form or do
anything to the site to make this function stop. I am at a loss as to what to
try next. Should I reinstall FrontPage 2003? Thanks for any help.

 

[Thomas A. Rowe]

Have you contact your web host to see if they have made changes to their servers that would cause
your forms to stop working?

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================