Form not being used in public folder when item opened as Find result.

[Anonymous Coward]

Exchange Public Folder, Custom form used based on contact item. All items
message-class are set properly, and the correct form is used when an item is
opened normally.

However when we use the "Find" toolbar feature, and enter something into the
"Look for:" field, the results are displayed, BUT when one of these results
are opened, the default contact form is used instead of the customised one.

It's almost like a temporary (invisible) search folder is created to hold
the results, and that search folder's default form defaults to "ipm.contact"
instead of "ipm.contact.customizedform".

Is there a way to force the item to use the correct form when opened from a
search result?

Is there a way to create a "seach folder" on a public folder?

 

[Sue Mosher [MVP-Outlook]]

This is a known problem with Outlook 2003. You will not get this problem if
you use Advanced Find. Also, publishing the form to Organizational Forms or
Personal Forms should also make it available to items in the Find filter.