E
ElizaD
I am hoping someone can help me with a problem that has been plaguing me for
months.
I have a database where a form has a command button the user clicks to
update a record with the current date in a table. This date represents the
day they completed work on a request send by another group. When they click
on this button, I have a macro that runs in the background that pulls all
open request numbers into a temporary table. A form then opens for the user
to select the request they want to close from this temp table. After they
select the request from a drop down list, they close the form via a command
button which starts another macro that populates the date for the request
number selected in the master table and generates an email.
I have one user who occasionally gets blank emails and the dates do not
populate. The only way I can reproduce this is if I scroll through the
requests but never actually click on one (so basically nothing is selected).
No one else has this problem, but she insists she clicks on her selection
every time. My only other thought is her Access is flawed and needs to be
reloaded on her PC. She took over this job not too long ago and I found out
today that she is using the same PC and the person she replaced who
incidentally also had the same issue.
What I would like to do is either make it so that they have to click on a
record to generate the rest of the process (eliminating the close button on
the form so they have no choice) or be able to generate an error message if
nothing is selected when they hit the close button. I have no clue how to go
about either one of these solutions. Any suggestions?
months.
I have a database where a form has a command button the user clicks to
update a record with the current date in a table. This date represents the
day they completed work on a request send by another group. When they click
on this button, I have a macro that runs in the background that pulls all
open request numbers into a temporary table. A form then opens for the user
to select the request they want to close from this temp table. After they
select the request from a drop down list, they close the form via a command
button which starts another macro that populates the date for the request
number selected in the master table and generates an email.
I have one user who occasionally gets blank emails and the dates do not
populate. The only way I can reproduce this is if I scroll through the
requests but never actually click on one (so basically nothing is selected).
No one else has this problem, but she insists she clicks on her selection
every time. My only other thought is her Access is flawed and needs to be
reloaded on her PC. She took over this job not too long ago and I found out
today that she is using the same PC and the person she replaced who
incidentally also had the same issue.
What I would like to do is either make it so that they have to click on a
record to generate the rest of the process (eliminating the close button on
the form so they have no choice) or be able to generate an error message if
nothing is selected when they hit the close button. I have no clue how to go
about either one of these solutions. Any suggestions?