Folders disappeard (sent, deleted, drafts, etc...)

[Sonars UK]

Hi,

I've just noticed that the following folders have disappeared: sent,
deleted, drafts & outbox.

Any ideas on how I can make them display?

Thanks in advance.


Regards,

Sonars UK

 

[sherbert]

Yes, this happened to me a couple of weeks ago and the guys on this site had
no idea what was up. What I did was click on local folders and then double
click on each folder from there to make them re appear. A bit of a bind every
time you opened Windows Mail. However for no reason at all it fixed itself on
it's own after a week and I am assured there were no up dates to fix it, so
it remains a bit of a mystery. At the moment as far as I am concerned all is
well. The method I described above will sort you out for now until Guy an the
others can come with a solution.

Good luck and hope this helps.

 

[kevin]

this has also happened to me, I tried your method but everytime I re opened
windows mail the folders dissapeared again, does anybody know any other
method of getting folders back

 

[Gary VanderMolen]

Which antivirus are you running?

 

[Marc]

When I right click on a folder and then properties the folder has messages
but I cannot see them. The view is set to show all but it doesn't matter
which view I select

 

[Gary VanderMolen]

And I repeat myself, which antivirus are you running?
Some of them are not compatible with Windows Mail.

 

[Marc]

Sorry Gary, I am running Kaspersky anti-virus.
I tried turning it off and then trying again with the same result.
I was not able to send or recieve.
Error on socket 110 (unfortunately I don't have the rest of the error report).
However, this morning when I turned windows mail on I recieved two emails,
seems like something's changed?
I normally like to have my folders displayed in the left column and the
corresponding headers/emails showing on the right.
This morning only "local folders" appeared in the left column & all other
folders in the main area on the right.
As I double clicked on each individual folder it appeared in the left column
with the corresponding headers/emails on the right,
similar to other problems on this thread.
I can always log on to my ISP's webmail page but, I prefer using windows
mail as I like to have my emails stored on my computer and not someone elses
server.
That's why I'm perservering with this problem.

Marc

 

[Marc]

I should add that at times when I couldn't post, recieve or see my emails,
occasionally there was a message that there is more than one identity.
I only have the one identity and if I tried deleting others I was told "all
other identities have ben deleted or moved.

Marc

 

[Gary VanderMolen]

Turning your antivirus "off" seldom removes all of its bad effects.
If you want your Windows Mail to work correctly, do a trial uninstall of
Kaspersky. If no improvement, you can always reinstall it.

Another option is to upgrade to Windows Live Mail, which is less
prone to corruption from antivirus programs. For any antivirus,
email scanning must be disabled.
http://get.live.com/wlmail/overview

 

[Guest]

Is there a triangle or a plus sign in a box to the left of the folder or to
the
left of Local Folders? If so, click on it and see what happens. If
anything
disappears, click on it again to bring it back.

 

[Marc]

Robert, when I click the arroe you mention the only folder that appears
under local folders is inbox.
I need to double click the other folders (outbox, drafts, sent etc) in the
main window on the right before they appear under local folders. This is the
case each time I open windows mail.
Occasionally all mail messages dissapear and I need to close & reopen
windows mail.

Gary, I uninstalled Kaspersky as you mentioned but this made no difference.
Maybe my Windows mail has a problem, is there somewhere I could download and
reinstall it?
Does Windows live mail store emails on my computer or on a remote server?
If it works the same as Outlook and keeps them on my machine I'm happy to
give it a go, or I can put up with constantly having to expand the folder
tree.

Thank you both for your time.
Marc

 

[Guest]

I'm not familiar with even seeing the other folders listed to the right.

Windows Mail is very hard to reinstall without doing the same to the rest
of Vista at the same time.

Whether the mail is stored on your computer or another one is partly
determined by what type of account you choose - POP3, IMAP, or
HTTP.

 

[Marc]

Robert, the fact that you are not familiar with seeing the other folders
listed on the right only makes me think there is something strange with my
windows mail.
Never mind, I've installed Windows live mail as suggested earlier and that
seems to be working fine.

Marc

 

[Gary VanderMolen]

You are better off sticking with Windows Live Mail, since unlike WM,
Microsoft continues to support and develop it. A newer version of
WLM is expected to be released this fall. It is rumored to have full
calendar integration, similar to Outlook.

 

[Marc]

It took me just over an hour of reading and playing aound with Live Mail
too configure it in a nice simple way I am now happy with. I don't need
things like calendar as I prefer my mobile (cell phone) for that, as I have
that with me all the time.
All I wanted was a simple email program that stored everything on my
computer and didn't have problems with things like anti-virus.
Thank you again for your time, this thread has been most helpful in solving
my problem.

Marc

 

[Gary VanderMolen]

You're welcome. Thanks for your feedback.

--
Gary VanderMolen, MS-MVP

It took me just over an hour of reading and playing aound with Live Mail
too configure it in a nice simple way I am now happy with. I don't need
things like calendar as I prefer my mobile (cell phone) for that, as I have
that with me all the time.
All I wanted was a simple email program that stored everything on my
computer and didn't have problems with things like anti-virus.
Thank you again for your time, this thread has been most helpful in solving
my problem.

Marc

 

[claudia dellaquila]

When I right click on a folder and then properties the folder has messages
but I cannot see them. The view is set to show all but it doesn't matter
which view I select