FIX for ZoneAlarm & KB951748 issue released

P

PA Bear [MS MVP]

[Crossposted to Windows Update, WinXP General, IE General, Security,
Security Home Users newsgroups]

Resolution [was Workaround] for Sudden Loss of Internet Access Problem
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
(revised multiple times since release on 08 July 2008)

NB: Do NOT use Option #2 if at all possible! The vulnerability addressed by
KB951748 *is* a big deal! See
http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html

Want to consider other, more highly-rated firewalls?
http://www.matousec.com/projects/firewall-challenge/results.php
 
P

PA Bear [MS MVP]

[You posted the same link, Charles.]

Charles said:
problems are now fixed with security update & ZA in ZoneAlarms latest
update... all releases covered, from basic to the full suite

Follow the link below, download new update version of ZA 70.483.000, and
then download the security update KB 951748 afterwards.
I have done all pc's on my home network... all back to normal....
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html


PA Bear said:
[Crossposted to Windows Update, WinXP General, IE General, Security,
Security Home Users newsgroups]

Resolution [was Workaround] for Sudden Loss of Internet Access Problem
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
(revised multiple times since release on 08 July 2008)

NB: Do NOT use Option #2 if at all possible! The vulnerability addressed
by KB951748 *is* a big deal! See
http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html

Want to consider other, more highly-rated firewalls?
http://www.matousec.com/projects/firewall-challenge/results.php
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
 
P

Pat

Thanks PA Bear.....I did the update, installed KB951748 and all is well.

PA Bear said:
[You posted the same link, Charles.]

Charles said:
problems are now fixed with security update & ZA in ZoneAlarms latest
update... all releases covered, from basic to the full suite

Follow the link below, download new update version of ZA 70.483.000, and
then download the security update KB 951748 afterwards.
I have done all pc's on my home network... all back to normal....
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html


PA Bear said:
[Crossposted to Windows Update, WinXP General, IE General, Security,
Security Home Users newsgroups]

Resolution [was Workaround] for Sudden Loss of Internet Access Problem
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
(revised multiple times since release on 08 July 2008)

NB: Do NOT use Option #2 if at all possible! The vulnerability addressed
by KB951748 *is* a big deal! See
http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html

Want to consider other, more highly-rated firewalls?
http://www.matousec.com/projects/firewall-challenge/results.php
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
 
P

PA Bear [MS MVP]

YW, Pat. Thanks for your feedback.
Thanks PA Bear.....I did the update, installed KB951748 and all is well.

PA Bear said:
[You posted the same link, Charles.]

Charles said:
problems are now fixed with security update & ZA in ZoneAlarms latest
update... all releases covered, from basic to the full suite

Follow the link below, download new update version of ZA 70.483.000, and
then download the security update KB 951748 afterwards.
I have done all pc's on my home network... all back to normal....
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html


[Crossposted to Windows Update, WinXP General, IE General, Security,
Security Home Users newsgroups]

Resolution [was Workaround] for Sudden Loss of Internet Access Problem
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
(revised multiple times since release on 08 July 2008)

NB: Do NOT use Option #2 if at all possible! The vulnerability
addressed
by KB951748 *is* a big deal! See
http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html

Want to consider other, more highly-rated firewalls?
http://www.matousec.com/projects/firewall-challenge/results.php
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
 
N

Nunya Bidnits

Charles Lee wrote:
---- Original Message ----
From: Charles Lee
Newsgroups:
microsoft.public.internetexplorer.general,microsoft.public.security,microsof
t.public.security.homeusers,microsoft.public.windowsupdate,microsoft.public.
windowsxp.general
Sent: Thursday, July 10, 2008 9:09 AM Subject: Re: FIX for ZoneAlarm &
KB951748 issue released
problems are now fixed with security update & ZA in ZoneAlarms latest
update... all releases covered, from basic to the full suite

Follow the link below, download new update version of ZA 70.483.000,
and
then download the security update KB 951748 afterwards.
I have done all pc's on my home network... all back to normal....
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

There's no new version of ZA on that page. ZA update does not find a new
version either. All that says on that ZA page is to lower your Internet
security. I have free ZA version 7.0.470.000, supposedly the most recent.

I use Firefox. It does not offer a security "slider". In any case its rather
silly to reduce your internet security so that your MS "security" update
won't prevent use of a browser. So far my only success has been with
uninstalling the security update. But I understand its an important update.
I run W2000 pro / Firefox 3.

So does this mean the options are, do without an important security update,
or reduce your security to an unacceptable (to me and many others) level so
that the update won't shut down browsing, but due to the lowered security,
browsing will now be less secure?

This is nuts.

MartyB in KC
 
B

Big_Al

Nunya said:
Charles Lee wrote:
---- Original Message ----
From: Charles Lee
Newsgroups:
microsoft.public.internetexplorer.general,microsoft.public.security,microsof
t.public.security.homeusers,microsoft.public.windowsupdate,microsoft.public.
windowsxp.general
Sent: Thursday, July 10, 2008 9:09 AM Subject: Re: FIX for ZoneAlarm &
KB951748 issue released

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

There's no new version of ZA on that page. ZA update does not find a new
version either. All that says on that ZA page is to lower your Internet
security. I have free ZA version 7.0.470.000, supposedly the most recent.

<snip>
MartyB in KC
There is! Just look in "recommended actions", This is the link to the
free version. But if you use something else, just click the version
you have and download it.

http://download.zonealarm.com/bin/free/1025_zl/zlsSetup_70_483_000_en.exe
It works great for me. I loaded the KB patch and screwed my system,
loaded the new ZA that had been downloaded before the KB update. And
bingo all is well, ZA and MS working together.
 
M

MowGreen [MVP]

Sorry, but there ARE links to the latest Version on that page. All of
the links to the various products go to V. 70.483.000.
Here's the links:
ZoneAlarm Internet Security Suite
http://download.zonealarm.com/bin/free/1043_zl/zaSuiteSetup_70_483_000_en.exe
ZoneAlarm Pro
http://download.zonealarm.com/bin/free/1043_zl/zapSetup_70_483_000_en.exe
ZoneAlarm Antivirus
http://download.zonealarm.com/bin/free/1043_zl/zaAvSetup_70_483_000_en.exe
ZoneAlarm Anti-Spyware
http://download.zonealarm.com/bin/free/1043_zl/zaasSetup_70_483_000_en.exe
ZoneAlarm Basic Firewall
http://download.zonealarm.com/bin/free/1025_zl/zlsSetup_70_483_000_en.exe

Frankly speaking, uninstalling ZA and obtaining a firewall that will
protect the system and not cause updating issues is possible:

Firewall Challenge
http://www.matousec.com/projects/firewall-challenge/results.php

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 
N

Nunya Bidnits

PA said:
Look again.

I have looked over and over again. The link was pasted in from the newsgroup
posts.

Here is exactly, and only, what I see when I go to that page, cut and
pasted...

Severity: High
Workaround to Sudden Loss of Internet Access Problem

Date Published : 8 July 2008

Date Last Revised : 9 July 2008

Overview : Microsoft Update KB951748 is known to cause loss of
internet access for ZoneAlarm users

Impact : Sudden loss of internet access

Platforms Affected : ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm
AntiVirus, ZoneAlarm Anti-Spyware, and ZoneAlarm Security Suite



Recommended Actions -

Option 1: Move Internet Zone slider to Medium

1.. Navigate to the "ZoneAlarm Firewall" panel
2.. Click on the "Overview" tab
3.. Move the "Internet Zone" slider to medium
Option 2: Uninstall the hotfix

1.. Click the "Start Menu"
2.. Click "Control Panel", or click "Settings" then "Control
Panel"
3.. Click on "Add or Remove Programs"
4.. On the top of the add/remove programs dialog box, you
should see a checkbox that says "show updates". Select this checkbox
5.. Scroll down until you see "Security update for Windows
(KB951748)"
6.. Click "Remove" to uninstall the hotfix


Contact : Check Point customers who are concerned about
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Disclaimer : The information in the advisory is believed to be
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Copyright : Check Point Software Technologies Ltd.
www.checkpoint.com, is a leader in securing the Internet. The company is a
market leader in the worldwide enterprise firewall, personal firewall, data
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N

Nunya Bidnits

MowGreen said:
Sorry, but there ARE links to the latest Version on that page. All of
the links to the various products go to V. 70.483.000.
Here's the links:
ZoneAlarm Internet Security Suite
http://download.zonealarm.com/bin/free/1043_zl/zaSuiteSetup_70_483_000_en.exe
ZoneAlarm Pro
http://download.zonealarm.com/bin/free/1043_zl/zapSetup_70_483_000_en.exe
ZoneAlarm Antivirus
http://download.zonealarm.com/bin/free/1043_zl/zaAvSetup_70_483_000_en.exe
ZoneAlarm Anti-Spyware
http://download.zonealarm.com/bin/free/1043_zl/zaasSetup_70_483_000_en.exe
ZoneAlarm Basic Firewall
http://download.zonealarm.com/bin/free/1025_zl/zlsSetup_70_483_000_en.exe

Frankly speaking, uninstalling ZA and obtaining a firewall that will
protect the system and not cause updating issues is possible:

Firewall Challenge
http://www.matousec.com/projects/firewall-challenge/results.php

Thanks for that link, I will check it out. Obviously nobody believes me that
there was no link to an update on the ZA page, so I cut and pasted the
entire page and posted it in another thread here on the same subject. You'll
see that there is no link for the 483 update. I'm gonna give it a try with
the link you provided..... thanks.

MartyB in KC
 
N

Nunya Bidnits

Nunya said:
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

I have looked over and over again. The link was pasted in from the
newsgroup posts.

Here is exactly, and only, what I see when I go to that page, cut and
pasted...

OK, I just refreshed the page and now its there. But you can see from the
cut and paste it wasn't there, at least not for a while. The "date last
revised" on that page has not changed, July 9. I may be crazy but I ain't
stupid, when everyone said it was there I tried that page several times, and
have never navigated to it before today, so it was not in my cache.

There's something scwewy awound hea...
Elmer Fudd

MartyB in KC
 
P

PA Bear [MS MVP]

Nunya Bidnits wrote:
OK, I just refreshed the page and now its there. But you can see from the
cut and paste it wasn't there, at least not for a while. The "date last
revised" on that page has not changed, July 9. I may be crazy but I ain't
stupid, when everyone said it was there I tried that page several times,
and
have never navigated to it before today, so it was not in my cache.

That page has been revised at least four (4) times since it was first
published on 08 July 2008.
 
N

Nunya Bidnits

PA said:
Nunya Bidnits wrote:


That page has been revised at least four (4) times since it was first
published on 08 July 2008.

Well, some dimbulb revised it at least once without the update links....
sheesh.

MartyB in KC
 
U

Unknown

It has no advantages anyway.
Joan Archer said:
<lol> I just got rid of ZA <g>

--
Joan Archer
http://www.freewebs.com/crossstitcher
http://lachsoft.com/photogallery

MowGreen said:
snip>
Frankly speaking, uninstalling ZA and obtaining a firewall that will
protect the system and not cause updating issues is possible:

Firewall Challenge
http://www.matousec.com/projects/firewall-challenge/results.php

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 
P

Phyllis

After installing the latest updates I was having internet connection
problems with both my cable and wireless router on a computer that does not
have Zone Alarms installed. I am using Windows Firewall and AVG anti-virus.
All the responses I have read have been like the only ones that are having a
problem with internet connection after the updates are the ones running
Zonelabs products. My fix was to do a system restore back to before the
updates and marked them not to install again. I'm going to leave it that
way until Microsoft comes up with a fix for their fix.


Unknown said:
It has no advantages anyway.
Joan Archer said:
<lol> I just got rid of ZA <g>

--
Joan Archer
http://www.freewebs.com/crossstitcher
http://lachsoft.com/photogallery

MowGreen said:
snip>
Frankly speaking, uninstalling ZA and obtaining a firewall that will
protect the system and not cause updating issues is possible:

Firewall Challenge
http://www.matousec.com/projects/firewall-challenge/results.php

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 
P

PA Bear [MS MVP]

ZA's had the fix for several days now:

Resolution [was Workaround] for Sudden Loss of Internet Access Problem
(revised multiple times since release on 08 July 2008)
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

NB: Do NOT use Option #2 if at all possible! The vulnerability addressed by
KB951748 *is* a big deal! See
http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html

Want to consider other, more highly-rated firewalls?
http://www.matousec.com/projects/firewall-challenge/results.php
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

After installing the latest updates I was having internet connection
problems with both my cable and wireless router on a computer that does
not
have Zone Alarms installed. I am using Windows Firewall and AVG
anti-virus.
All the responses I have read have been like the only ones that are having
a
problem with internet connection after the updates are the ones running
Zonelabs products. My fix was to do a system restore back to before the
updates and marked them not to install again. I'm going to leave it that
way until Microsoft comes up with a fix for their fix.


Unknown said:
It has no advantages anyway.
Joan Archer said:
<lol> I just got rid of ZA <g>

--
Joan Archer
http://www.freewebs.com/crossstitcher
http://lachsoft.com/photogallery

snip>
Frankly speaking, uninstalling ZA and obtaining a firewall that will
protect the system and not cause updating issues is possible:

Firewall Challenge
http://www.matousec.com/projects/firewall-challenge/results.php

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 
P

Phyllis

So this fix works even if you are not running Zone Alarms?

PA Bear said:
ZA's had the fix for several days now:

Resolution [was Workaround] for Sudden Loss of Internet Access Problem
(revised multiple times since release on 08 July 2008)
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

NB: Do NOT use Option #2 if at all possible! The vulnerability addressed
by KB951748 *is* a big deal! See
http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html

Want to consider other, more highly-rated firewalls?
http://www.matousec.com/projects/firewall-challenge/results.php
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

After installing the latest updates I was having internet connection
problems with both my cable and wireless router on a computer that does
not
have Zone Alarms installed. I am using Windows Firewall and AVG
anti-virus.
All the responses I have read have been like the only ones that are
having a
problem with internet connection after the updates are the ones running
Zonelabs products. My fix was to do a system restore back to before the
updates and marked them not to install again. I'm going to leave it that
way until Microsoft comes up with a fix for their fix.


Unknown said:
It has no advantages anyway.
<lol> I just got rid of ZA <g>

--
Joan Archer
http://www.freewebs.com/crossstitcher
http://lachsoft.com/photogallery

snip>
Frankly speaking, uninstalling ZA and obtaining a firewall that will
protect the system and not cause updating issues is possible:

Firewall Challenge
http://www.matousec.com/projects/firewall-challenge/results.php

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 

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