Firewall keeps shutting off

[Guest]

Hi, I just got a new computer with Windows Vista premium and every time i
turn it on, the firewall is shut off and I need to go in a turn it back on.
I have the free trial Microsoft anti-virus on it too. How do I get the
firewall to stay on? Sharlene

 

[Puppy Breath]

OneCare has its own firewall that's separate from the built-in one. Maybe
that's why you're seeing the built-in firewall as "off". I'm not sure
though. I had to uninstall OneCare because it started causing problems in
Vista.

 

[Guest]

Hi, I just got a new computer with Windows Vista premium and every time i

turn it on, the firewall is shut off and I need to go in a turn it back on.
I have the free trial Microsoft anti-virus on it too. How do I get the
firewall to stay on? Sharlene

There is no "Windows Vista Premium." Do you have "Home Premium?"

Which firewall program came on your computer, and which anti-virus program?
And, how do you determine that the firewall is shutting off?

 

[Guest]

Hi, yeah the Home Premium. When I go to Control Panel, Security, and Click
Firewall, I set it to "On". Then the next time I turn on my computer and
check it, it's back to "Off". But I downloaded Windows Live One Care which
it says Firewall-Auto. Is the Windows Live One Care shutting my firewall off
in order to be the primary firewall?

 

[Malke]

Hi, yeah the Home Premium. When I go to Control Panel, Security, and Click
Firewall, I set it to "On". Then the next time I turn on my computer and
check it, it's back to "Off". But I downloaded Windows Live One Care which
it says Firewall-Auto. Is the Windows Live One Care shutting my firewall off
in order to be the primary firewall?

Did your new computer come with a trial version of either a McAfee or
Norton security product? Most of them do. If yes, did you uninstall that
first before installing OneCare? If not, you need to disconnect from the
Internet and uninstall all antivirus programs and then just install the
one you want. OneCare is not recommended as its antivirus has a very low
catch rate. Frankly, McAfee and Norton are not recommended either. NOD32
or Kaspersksy are excellent, as is Avast! if you want a free av.

In the case of McAfee and Norton, those programs come with their own
firewall which will disable the built-in Windows Firewall. This is by
design as you only want one to have one firewall installed.

If you really only have OneCare running, then here are support links (no
newsgroup access):

Windows Live OneCare Forums
http://forums.microsoft.com/windowsonecare/default.aspx?siteid=2

OneCare Tech Support
http://onecare.live.com/standard/en-ie/support/technicalsupport.htm


Malke

 

[Kirk]

That's strange. I'm running Live OneCare and haven't noticed any problems.
But then I'm running Ultimate. You should never have more than one firewall
or anti-virus running at the same time. It is also not a good idea to have
multiple spyware scanners resident at the same time. I suspect that lots of
the problems folks are reporting are primarily due to a lack of knowledge
about those kinds of issues.

Kirk

 

[Guest]

Good question. This annoyance is not addressed on Microsoft's web site. I
have sent them a question regarding this problem.

Bill