File Open/Save As Dialog - My Computer/Drives/Folders Missing

G

Guest

When I attempt to use "File|Open..." or "File|Save As..." in any program
(other than Microsoft Office programs which work correctly) the only places I
can look at are "My Documents" (which lists the folders under "My
Documents"), "Recent" (which lists nothing!) and "My Network Places" (which
lists the places thereunder)- there is NO "My Computer" or any of the drfives
or folders below "My Computer". Also "My Computer' does not appear in the
Place Pane.

Help... this is driving me nuts:)
 
N

Nepatsfan

In (e-mail address removed) BygByrd
wrote:
When I attempt to use "File|Open..." or "File|Save As..." in
any program (other than Microsoft Office programs which work
correctly) the only places I can look at are "My Documents"
(which lists the folders under "My Documents"), "Recent"
(which lists nothing!) and "My Network Places" (which lists
the places thereunder)- there is NO "My Computer" or any of
the drfives or folders below "My Computer". Also "My
Computer' does not appear in the Place Pane.

Help... this is driving me nuts:)

You might want to take a look at this article:

Tweaking the Places Bar in Windows and Office
http://tinyurl.com/c23ok

Good luck

Nepatsfan
 
G

Guest

Thanks for the prompt response Nepatsfan. I'd already tried TweakUI but
without success:-(

The only folders I see in the main window when I select "Desktop" are "My
Documents" and "My Net Places" - nothing else, so I can't navigate to them.
That said, I can go to a drive|folder by typing it into the file name box
below the main window.
 
N

Nepatsfan

What do you see listed when you hit the arrow next to the "Save
in" box? My Computer and your local drives should be listed.

Nepatsfan

In (e-mail address removed) BygByrd
wrote:
 
G

Guest

You are right, "My Computer" should be listed, but that is the problem, "My
Computer" and its drives are NOT listed. All that's listed is "My Network
Places" and the folders beneath that folder.
 
N

Nepatsfan

Have you tried logging on as another user to see if this
problem is isolated to your account?
If the only other account on your computer is the built-in
Administrator you'll have to use one of the following methods
in order to access that account;
1. For XP Pro press the Windows key + L to bring up the Welcome
screen.
Once the Welcome Screen is displayed, hit Ctrl + Alt + Del to
bring up the Logon to Windows box.
Enter Administrator and any associated password to logon with
that account.
2. To logon as the Administrator in Windows XP Home Edition
you'll have to reboot and startup in Safe Mode.

If you find that the problem only shows up in your user
account, do the following:
Go to Start -> Run and enter regedit.exe in the open box.
Navigate to the following key.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\comdlg32

In the left hand pane, right click on this key and select
Export from the menu.
Name the file and save it someplace handy.
Right click on the .reg file you just created and select Edit
from the menu.
The file should open in Notepad.
Copy and paste the contents into a response to this post.

Nepatsfan


In (e-mail address removed) BygByrd
wrote:
 
G

Guest

Nepstsfan, Thanks for continuing to search for a solution with me. I trust
you had an enjoyable Christmas Day.

When I logged on as another user (there is only me as Administrator and
another as "Guest"), the Guest account worked correctly.

I exported the comdlg32 key from the Administrator account and in Notepad it
looks like this:

QUOTE:

ÿþW

UNQUOTE

Not very helpful, so I also exported the Policies key and using UltraEdit-32
it looks like this:

QUOTE:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\comdlg32]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoDriveTypeAutoRun"=dword:000000b5
"NoNetHood"=hex:00,00,00,00
"NoSMMyDocs"=dword:00000001
"NoSMMyPictures"=dword:00000001
"NoNetConnectDisconnect"=dword:00000000
"NoSaveSettings"=hex:00,00,00,00
"NoInternetIcon"=dword:00000000
"NoDriveAutoRun"=hex:70,00,00,00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Network]
"NoEntireNetwork"=dword:00000000
"NoWorkgroupContents"=dword:00000000
"NoFileSharing"=dword:00000000
"NoPrintSharing"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\NonEnum]
"{450D8FBA-AD25-11D0-98A8-0800361B1103}"=dword:00000001
"{20D04FE0-3AEA-1069-A2D8-08002B30309D}"=dword:00000001

UNQUOTE

I also used Regedit to look for the comdlg32 key of the Guest account but
that key does not exist in HKCU.
 
N

Nepatsfan

Log on with your account and navigate to this registry key:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\NonEnum]

Right click each of the two values listed in the right hand
pane and select modify from the menu. Change the value data to
0.

This is what you should now see in the registry for these two
values.
"{450D8FBA-AD25-11D0-98A8-0800361B1103}"=dword:00000000 (0)
"{20D04FE0-3AEA-1069-A2D8-08002B30309D}"=dword:00000000 (0)

If this fixes the problem, go back and delete the entire key.
You can do that by right clicking the NonEnum entry in the left
hand column and selecting delete from the menu.

Just out of curiosity, are you using the built-in Administrator
account or is your account one you created that's a Computer
Administrator?
It's never a good idea to use the Administrator as an everyday
account. That account should only be used in an emergency.
You might want to take a look at these articles for how to deal
with this issue:

How do I copy a user profile in Windows XP?
http://www.petri.co.il/copy_user_profiles_in_windows_xp.htm

How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/kb/811151

Good luck

Nepatsfan

In (e-mail address removed) BygByrd
wrote:
Nepstsfan, Thanks for continuing to search for a solution
with me. I trust you had an enjoyable Christmas Day.

When I logged on as another user (there is only me as
Administrator and another as "Guest"), the Guest account
worked correctly.

I exported the comdlg32 key from the Administrator account
and in Notepad it looks like this:

QUOTE:

ÿþW

UNQUOTE

Not very helpful, so I also exported the Policies key and
using UltraEdit-32 it looks like this:

QUOTE:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\comdlg32]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoDriveTypeAutoRun"=dword:000000b5
"NoNetHood"=hex:00,00,00,00
"NoSMMyDocs"=dword:00000001
"NoSMMyPictures"=dword:00000001
"NoNetConnectDisconnect"=dword:00000000
"NoSaveSettings"=hex:00,00,00,00
"NoInternetIcon"=dword:00000000
"NoDriveAutoRun"=hex:70,00,00,00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Network]
"NoEntireNetwork"=dword:00000000
"NoWorkgroupContents"=dword:00000000
"NoFileSharing"=dword:00000000
"NoPrintSharing"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\NonEnum]
"{450D8FBA-AD25-11D0-98A8-0800361B1103}"=dword:00000001
"{20D04FE0-3AEA-1069-A2D8-08002B30309D}"=dword:00000001

UNQUOTE

I also used Regedit to look for the comdlg32 key of the
Guest account but that key does not exist in HKCU.





Nepatsfan said:
Have you tried logging on as another user to see if this
problem is isolated to your account?
If the only other account on your computer is the built-in
Administrator you'll have to use one of the following
methods in order to access that account;
1. For XP Pro press the Windows key + L to bring up the
Welcome screen.
Once the Welcome Screen is displayed, hit Ctrl + Alt + Del
to bring up the Logon to Windows box.
Enter Administrator and any associated password to logon
with that account.
2. To logon as the Administrator in Windows XP Home Edition
you'll have to reboot and startup in Safe Mode.

If you find that the problem only shows up in your user
account, do the following:
Go to Start -> Run and enter regedit.exe in the open box.
Navigate to the following key.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\comdlg32

In the left hand pane, right click on this key and select
Export from the menu.
Name the file and save it someplace handy.
Right click on the .reg file you just created and select
Edit from the menu.
The file should open in Notepad.
Copy and paste the contents into a response to this post.

Nepatsfan


In (e-mail address removed)
 
G

Guest

Bingo!! Brilliant!! Right On!!!

Nepatsfan, many thanks for your assistance - it appears to have fully
resolved the problem.

A question: Why delete the key "NonEnum" key when setting the values' dwords
to 0 resolves the issue?

And an answer: The built-in Administrator was deleted some time ago because
I forgot the password and couldn't access that account. My personal account
has full administrator rights as I'm the only person using this computer and
I tinker a fair bit. Tried setting up a separate "administrator" account but
found I was reverting to it so often it wasn't worth having separate personal
"normal work" and "administrator" accounts.

Again, many thanks for your patience and timely assistance that resulted in
SUCCESS!!


Nepatsfan said:
Log on with your account and navigate to this registry key:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\NonEnum]

Right click each of the two values listed in the right hand
pane and select modify from the menu. Change the value data to
0.

This is what you should now see in the registry for these two
values.
"{450D8FBA-AD25-11D0-98A8-0800361B1103}"=dword:00000000 (0)
"{20D04FE0-3AEA-1069-A2D8-08002B30309D}"=dword:00000000 (0)

If this fixes the problem, go back and delete the entire key.
You can do that by right clicking the NonEnum entry in the left
hand column and selecting delete from the menu.

Just out of curiosity, are you using the built-in Administrator
account or is your account one you created that's a Computer
Administrator?
It's never a good idea to use the Administrator as an everyday
account. That account should only be used in an emergency.
You might want to take a look at these articles for how to deal
with this issue:

How do I copy a user profile in Windows XP?
http://www.petri.co.il/copy_user_profiles_in_windows_xp.htm

How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/kb/811151

Good luck

Nepatsfan

In (e-mail address removed) BygByrd
wrote:
Nepstsfan, Thanks for continuing to search for a solution
with me. I trust you had an enjoyable Christmas Day.

When I logged on as another user (there is only me as
Administrator and another as "Guest"), the Guest account
worked correctly.

I exported the comdlg32 key from the Administrator account
and in Notepad it looks like this:

QUOTE:

ÿþW

UNQUOTE

Not very helpful, so I also exported the Policies key and
using UltraEdit-32 it looks like this:

QUOTE:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\comdlg32]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoDriveTypeAutoRun"=dword:000000b5
"NoNetHood"=hex:00,00,00,00
"NoSMMyDocs"=dword:00000001
"NoSMMyPictures"=dword:00000001
"NoNetConnectDisconnect"=dword:00000000
"NoSaveSettings"=hex:00,00,00,00
"NoInternetIcon"=dword:00000000
"NoDriveAutoRun"=hex:70,00,00,00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Network]
"NoEntireNetwork"=dword:00000000
"NoWorkgroupContents"=dword:00000000
"NoFileSharing"=dword:00000000
"NoPrintSharing"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\NonEnum]
"{450D8FBA-AD25-11D0-98A8-0800361B1103}"=dword:00000001
"{20D04FE0-3AEA-1069-A2D8-08002B30309D}"=dword:00000001

UNQUOTE

I also used Regedit to look for the comdlg32 key of the
Guest account but that key does not exist in HKCU.





Nepatsfan said:
Have you tried logging on as another user to see if this
problem is isolated to your account?
If the only other account on your computer is the built-in
Administrator you'll have to use one of the following
methods in order to access that account;
1. For XP Pro press the Windows key + L to bring up the
Welcome screen.
Once the Welcome Screen is displayed, hit Ctrl + Alt + Del
to bring up the Logon to Windows box.
Enter Administrator and any associated password to logon
with that account.
2. To logon as the Administrator in Windows XP Home Edition
you'll have to reboot and startup in Safe Mode.

If you find that the problem only shows up in your user
account, do the following:
Go to Start -> Run and enter regedit.exe in the open box.
Navigate to the following key.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\comdlg32

In the left hand pane, right click on this key and select
Export from the menu.
Name the file and save it someplace handy.
Right click on the .reg file you just created and select
Edit from the menu.
The file should open in Notepad.
Copy and paste the contents into a response to this post.

Nepatsfan


In (e-mail address removed)
BygByrd wrote:
You are right, "My Computer" should be listed, but that is
the problem, "My Computer" and its drives are NOT listed.
All that's listed is "My Network Places" and the folders
beneath that folder.



:

What do you see listed when you hit the arrow next to the
"Save in" box? My Computer and your local drives should be
listed.

Nepatsfan

In (e-mail address removed)
BygByrd wrote:
Thanks for the prompt response Nepatsfan. I'd already
tried TweakUI but without success:-(

The only folders I see in the main window when I select
"Desktop" are "My Documents" and "My Net Places" -
nothing else, so I can't navigate to them. That said, I
can go to a drive|folder by typing it into the file name
box below the main window.


:

In (e-mail address removed)
BygByrd wrote:
When I attempt to use "File|Open..." or "File|Save
As..." in any program (other than Microsoft Office
programs which work correctly) the only places I can
look at are "My Documents" (which lists the folders
under "My Documents"), "Recent" (which lists nothing!)
and "My Network Places" (which lists the places
thereunder)- there is NO "My Computer" or any of the
drfives or folders below "My Computer". Also "My
Computer' does not appear in the Place Pane.

Help... this is driving me nuts:)

You might want to take a look at this article:

Tweaking the Places Bar in Windows and Office
http://tinyurl.com/c23ok

Good luck

Nepatsfan
 
N

Nepatsfan

You're welcome.

My suggestion to delete that key is simply based on my personal
preference.

If you want to keep it, by all means, do so. Now that I think
of it, you might be onto something. You could click on that key
to highlight it, click Favorites on the Registry Editor toolbar
and add it to your list of registry favorites. That way, if the
same problem happened sometime in the future, you'd be able to
quickly check that key.

Nepatsfan


In (e-mail address removed) BygByrd
wrote:
Bingo!! Brilliant!! Right On!!!

Nepatsfan, many thanks for your assistance - it appears to
have fully resolved the problem.

A question: Why delete the key "NonEnum" key when setting
the values' dwords to 0 resolves the issue?

And an answer: The built-in Administrator was deleted some
time ago because I forgot the password and couldn't access
that account. My personal account has full administrator
rights as I'm the only person using this computer and I
tinker a fair bit. Tried setting up a separate
"administrator" account but found I was reverting to it so
often it wasn't worth having separate personal "normal work"
and "administrator" accounts.

Again, many thanks for your patience and timely assistance
that resulted in SUCCESS!!


Nepatsfan said:
Log on with your account and navigate to this registry key:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\NonEnum]

Right click each of the two values listed in the right hand
pane and select modify from the menu. Change the value data
to 0.

This is what you should now see in the registry for these
two values.
"{450D8FBA-AD25-11D0-98A8-0800361B1103}"=dword:00000000 (0)
"{20D04FE0-3AEA-1069-A2D8-08002B30309D}"=dword:00000000 (0)

If this fixes the problem, go back and delete the entire
key. You can do that by right clicking the NonEnum entry in
the left hand column and selecting delete from the menu.

Just out of curiosity, are you using the built-in
Administrator account or is your account one you created
that's a Computer Administrator?
It's never a good idea to use the Administrator as an
everyday account. That account should only be used in an
emergency.
You might want to take a look at these articles for how to
deal with this issue:

How do I copy a user profile in Windows XP?
http://www.petri.co.il/copy_user_profiles_in_windows_xp.htm

How to copy data from a corrupted user profile to a new
profile http://support.microsoft.com/kb/811151

Good luck

Nepatsfan

In (e-mail address removed)
BygByrd said:
Nepstsfan, Thanks for continuing to search for a solution
with me. I trust you had an enjoyable Christmas Day.

When I logged on as another user (there is only me as
Administrator and another as "Guest"), the Guest account
worked correctly.

I exported the comdlg32 key from the Administrator account
and in Notepad it looks like this:

QUOTE:

ÿþW

UNQUOTE

Not very helpful, so I also exported the Policies key and
using UltraEdit-32 it looks like this:

QUOTE:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\comdlg32]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoDriveTypeAutoRun"=dword:000000b5
"NoNetHood"=hex:00,00,00,00
"NoSMMyDocs"=dword:00000001
"NoSMMyPictures"=dword:00000001
"NoNetConnectDisconnect"=dword:00000000
"NoSaveSettings"=hex:00,00,00,00
"NoInternetIcon"=dword:00000000
"NoDriveAutoRun"=hex:70,00,00,00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Network]
"NoEntireNetwork"=dword:00000000
"NoWorkgroupContents"=dword:00000000
"NoFileSharing"=dword:00000000
"NoPrintSharing"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\NonEnum]
"{450D8FBA-AD25-11D0-98A8-0800361B1103}"=dword:00000001
"{20D04FE0-3AEA-1069-A2D8-08002B30309D}"=dword:00000001

UNQUOTE

I also used Regedit to look for the comdlg32 key of the
Guest account but that key does not exist in HKCU.





:

Have you tried logging on as another user to see if this
problem is isolated to your account?
If the only other account on your computer is the built-in
Administrator you'll have to use one of the following
methods in order to access that account;
1. For XP Pro press the Windows key + L to bring up the
Welcome screen.
Once the Welcome Screen is displayed, hit Ctrl + Alt + Del
to bring up the Logon to Windows box.
Enter Administrator and any associated password to logon
with that account.
2. To logon as the Administrator in Windows XP Home
Edition you'll have to reboot and startup in Safe Mode.

If you find that the problem only shows up in your user
account, do the following:
Go to Start -> Run and enter regedit.exe in the open box.
Navigate to the following key.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\comdlg32

In the left hand pane, right click on this key and select
Export from the menu.
Name the file and save it someplace handy.
Right click on the .reg file you just created and select
Edit from the menu.
The file should open in Notepad.
Copy and paste the contents into a response to this post.

Nepatsfan


In (e-mail address removed)
BygByrd wrote:
You are right, "My Computer" should be listed, but that
is the problem, "My Computer" and its drives are NOT
listed. All that's listed is "My Network Places" and the
folders beneath that folder.



:

What do you see listed when you hit the arrow next to
the "Save in" box? My Computer and your local drives
should be listed.

Nepatsfan

In (e-mail address removed)
BygByrd wrote:
Thanks for the prompt response Nepatsfan. I'd already
tried TweakUI but without success:-(

The only folders I see in the main window when I select
"Desktop" are "My Documents" and "My Net Places" -
nothing else, so I can't navigate to them. That said, I
can go to a drive|folder by typing it into the file
name box below the main window.


:

In (e-mail address removed)
BygByrd wrote:
When I attempt to use "File|Open..." or "File|Save
As..." in any program (other than Microsoft Office
programs which work correctly) the only places I can
look at are "My Documents" (which lists the folders
under "My Documents"), "Recent" (which lists
nothing!) and "My Network Places" (which lists the
places thereunder)- there is NO "My Computer" or any
of the drfives or folders below "My Computer". Also
"My Computer' does not appear in the Place Pane.

Help... this is driving me nuts:)

You might want to take a look at this article:

Tweaking the Places Bar in Windows and Office
http://tinyurl.com/c23ok

Good luck

Nepatsfan
 
G

Guest

Good idea adding the key to the Regedit Favorites.

I made the Favorite description "NonEnum - Set values to 0 to fix File
Open/Save As Dialog - My Computer/Drives/Folders Missing problem" so that I
would know why I'd made it a Favorite.



Nepatsfan said:
You're welcome.

My suggestion to delete that key is simply based on my personal
preference.

If you want to keep it, by all means, do so. Now that I think
of it, you might be onto something. You could click on that key
to highlight it, click Favorites on the Registry Editor toolbar
and add it to your list of registry favorites. That way, if the
same problem happened sometime in the future, you'd be able to
quickly check that key.

Nepatsfan


In (e-mail address removed) BygByrd
wrote:
Bingo!! Brilliant!! Right On!!!

Nepatsfan, many thanks for your assistance - it appears to
have fully resolved the problem.

A question: Why delete the key "NonEnum" key when setting
the values' dwords to 0 resolves the issue?

And an answer: The built-in Administrator was deleted some
time ago because I forgot the password and couldn't access
that account. My personal account has full administrator
rights as I'm the only person using this computer and I
tinker a fair bit. Tried setting up a separate
"administrator" account but found I was reverting to it so
often it wasn't worth having separate personal "normal work"
and "administrator" accounts.

Again, many thanks for your patience and timely assistance
that resulted in SUCCESS!!


Nepatsfan said:
Log on with your account and navigate to this registry key:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\NonEnum]

Right click each of the two values listed in the right hand
pane and select modify from the menu. Change the value data
to 0.

This is what you should now see in the registry for these
two values.
"{450D8FBA-AD25-11D0-98A8-0800361B1103}"=dword:00000000 (0)
"{20D04FE0-3AEA-1069-A2D8-08002B30309D}"=dword:00000000 (0)

If this fixes the problem, go back and delete the entire
key. You can do that by right clicking the NonEnum entry in
the left hand column and selecting delete from the menu.

Just out of curiosity, are you using the built-in
Administrator account or is your account one you created
that's a Computer Administrator?
It's never a good idea to use the Administrator as an
everyday account. That account should only be used in an
emergency.
You might want to take a look at these articles for how to
deal with this issue:

How do I copy a user profile in Windows XP?
http://www.petri.co.il/copy_user_profiles_in_windows_xp.htm

How to copy data from a corrupted user profile to a new
profile http://support.microsoft.com/kb/811151

Good luck

Nepatsfan

In (e-mail address removed)
BygByrd wrote:
Nepstsfan, Thanks for continuing to search for a solution
with me. I trust you had an enjoyable Christmas Day.

When I logged on as another user (there is only me as
Administrator and another as "Guest"), the Guest account
worked correctly.

I exported the comdlg32 key from the Administrator account
and in Notepad it looks like this:

QUOTE:

ÿþW

UNQUOTE

Not very helpful, so I also exported the Policies key and
using UltraEdit-32 it looks like this:

QUOTE:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\comdlg32]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoDriveTypeAutoRun"=dword:000000b5
"NoNetHood"=hex:00,00,00,00
"NoSMMyDocs"=dword:00000001
"NoSMMyPictures"=dword:00000001
"NoNetConnectDisconnect"=dword:00000000
"NoSaveSettings"=hex:00,00,00,00
"NoInternetIcon"=dword:00000000
"NoDriveAutoRun"=hex:70,00,00,00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Network]
"NoEntireNetwork"=dword:00000000
"NoWorkgroupContents"=dword:00000000
"NoFileSharing"=dword:00000000
"NoPrintSharing"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\NonEnum]
"{450D8FBA-AD25-11D0-98A8-0800361B1103}"=dword:00000001
"{20D04FE0-3AEA-1069-A2D8-08002B30309D}"=dword:00000001

UNQUOTE

I also used Regedit to look for the comdlg32 key of the
Guest account but that key does not exist in HKCU.





:

Have you tried logging on as another user to see if this
problem is isolated to your account?
If the only other account on your computer is the built-in
Administrator you'll have to use one of the following
methods in order to access that account;
1. For XP Pro press the Windows key + L to bring up the
Welcome screen.
Once the Welcome Screen is displayed, hit Ctrl + Alt + Del
to bring up the Logon to Windows box.
Enter Administrator and any associated password to logon
with that account.
2. To logon as the Administrator in Windows XP Home
Edition you'll have to reboot and startup in Safe Mode.

If you find that the problem only shows up in your user
account, do the following:
Go to Start -> Run and enter regedit.exe in the open box.
Navigate to the following key.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\comdlg32

In the left hand pane, right click on this key and select
Export from the menu.
Name the file and save it someplace handy.
Right click on the .reg file you just created and select
Edit from the menu.
The file should open in Notepad.
Copy and paste the contents into a response to this post.

Nepatsfan


In (e-mail address removed)
BygByrd wrote:
You are right, "My Computer" should be listed, but that
is the problem, "My Computer" and its drives are NOT
listed. All that's listed is "My Network Places" and the
folders beneath that folder.



:

What do you see listed when you hit the arrow next to
the "Save in" box? My Computer and your local drives
should be listed.

Nepatsfan

In (e-mail address removed)
BygByrd wrote:
Thanks for the prompt response Nepatsfan. I'd already
tried TweakUI but without success:-(

The only folders I see in the main window when I select
"Desktop" are "My Documents" and "My Net Places" -
nothing else, so I can't navigate to them. That said, I
can go to a drive|folder by typing it into the file
name box below the main window.


:

In (e-mail address removed)
BygByrd wrote:
When I attempt to use "File|Open..." or "File|Save
As..." in any program (other than Microsoft Office
programs which work correctly) the only places I can
look at are "My Documents" (which lists the folders
under "My Documents"), "Recent" (which lists
nothing!) and "My Network Places" (which lists the
places thereunder)- there is NO "My Computer" or any
of the drfives or folders below "My Computer". Also
"My Computer' does not appear in the Place Pane.

Help... this is driving me nuts:)

You might want to take a look at this article:

Tweaking the Places Bar in Windows and Office
http://tinyurl.com/c23ok

Good luck

Nepatsfan
 
N

Nepatsfan

I'm still kind of partial to my "Die, you miserable piece of
#$%" delete approach. Even if I let it live, I'd go with
"NonEnum -Key that made my life miserable every time I tried to
use File -> Open/Save As"!

Just kidding! Hopefully, you won't have to deal with that
problem again.

Nepatsfan

In (e-mail address removed) BygByrd
wrote:
Good idea adding the key to the Regedit Favorites.

I made the Favorite description "NonEnum - Set values to 0
to fix File Open/Save As Dialog - My Computer/Drives/Folders
Missing problem" so that I would know why I'd made it a
Favorite.



Nepatsfan said:
You're welcome.

My suggestion to delete that key is simply based on my
personal preference.

If you want to keep it, by all means, do so. Now that I
think of it, you might be onto something. You could click
on that key to highlight it, click Favorites on the
Registry Editor toolbar and add it to your list of registry
favorites. That way, if the same problem happened sometime
in the future, you'd be able to quickly check that key.

Nepatsfan


In (e-mail address removed)
BygByrd said:
Bingo!! Brilliant!! Right On!!!

Nepatsfan, many thanks for your assistance - it appears to
have fully resolved the problem.

A question: Why delete the key "NonEnum" key when setting
the values' dwords to 0 resolves the issue?

And an answer: The built-in Administrator was deleted some
time ago because I forgot the password and couldn't access
that account. My personal account has full administrator
rights as I'm the only person using this computer and I
tinker a fair bit. Tried setting up a separate
"administrator" account but found I was reverting to it so
often it wasn't worth having separate personal "normal
work" and "administrator" accounts.

Again, many thanks for your patience and timely assistance
that resulted in SUCCESS!!


:

Log on with your account and navigate to this registry
key:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\NonEnum]

Right click each of the two values listed in the right
hand pane and select modify from the menu. Change the
value data to 0.

This is what you should now see in the registry for these
two values.
"{450D8FBA-AD25-11D0-98A8-0800361B1103}"=dword:00000000
(0)
"{20D04FE0-3AEA-1069-A2D8-08002B30309D}"=dword:00000000
(0)

If this fixes the problem, go back and delete the entire
key. You can do that by right clicking the NonEnum entry
in the left hand column and selecting delete from the
menu.

Just out of curiosity, are you using the built-in
Administrator account or is your account one you created
that's a Computer Administrator?
It's never a good idea to use the Administrator as an
everyday account. That account should only be used in an
emergency.
You might want to take a look at these articles for how to
deal with this issue:

How do I copy a user profile in Windows XP?
http://www.petri.co.il/copy_user_profiles_in_windows_xp.htm

How to copy data from a corrupted user profile to a new
profile http://support.microsoft.com/kb/811151

Good luck

Nepatsfan

In (e-mail address removed)
BygByrd wrote:
Nepstsfan, Thanks for continuing to search for a solution
with me. I trust you had an enjoyable Christmas Day.

When I logged on as another user (there is only me as
Administrator and another as "Guest"), the Guest account
worked correctly.

I exported the comdlg32 key from the Administrator
account and in Notepad it looks like this:

QUOTE:

ÿþW

UNQUOTE

Not very helpful, so I also exported the Policies key and
using UltraEdit-32 it looks like this:

QUOTE:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\comdlg32]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoDriveTypeAutoRun"=dword:000000b5
"NoNetHood"=hex:00,00,00,00
"NoSMMyDocs"=dword:00000001
"NoSMMyPictures"=dword:00000001
"NoNetConnectDisconnect"=dword:00000000
"NoSaveSettings"=hex:00,00,00,00
"NoInternetIcon"=dword:00000000
"NoDriveAutoRun"=hex:70,00,00,00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Network]
"NoEntireNetwork"=dword:00000000
"NoWorkgroupContents"=dword:00000000
"NoFileSharing"=dword:00000000
"NoPrintSharing"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\NonEnum]
"{450D8FBA-AD25-11D0-98A8-0800361B1103}"=dword:00000001
"{20D04FE0-3AEA-1069-A2D8-08002B30309D}"=dword:00000001

UNQUOTE

I also used Regedit to look for the comdlg32 key of the
Guest account but that key does not exist in HKCU.





:

Have you tried logging on as another user to see if this
problem is isolated to your account?
If the only other account on your computer is the
built-in Administrator you'll have to use one of the
following methods in order to access that account;
1. For XP Pro press the Windows key + L to bring up the
Welcome screen.
Once the Welcome Screen is displayed, hit Ctrl + Alt +
Del to bring up the Logon to Windows box.
Enter Administrator and any associated password to logon
with that account.
2. To logon as the Administrator in Windows XP Home
Edition you'll have to reboot and startup in Safe Mode.

If you find that the problem only shows up in your user
account, do the following:
Go to Start -> Run and enter regedit.exe in the open
box. Navigate to the following key.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\comdlg32

In the left hand pane, right click on this key and
select Export from the menu.
Name the file and save it someplace handy.
Right click on the .reg file you just created and select
Edit from the menu.
The file should open in Notepad.
Copy and paste the contents into a response to this
post.

Nepatsfan


In (e-mail address removed)
BygByrd wrote:
You are right, "My Computer" should be listed, but that
is the problem, "My Computer" and its drives are NOT
listed. All that's listed is "My Network Places" and
the folders beneath that folder.



:

What do you see listed when you hit the arrow next to
the "Save in" box? My Computer and your local drives
should be listed.

Nepatsfan

In (e-mail address removed)
BygByrd wrote:
Thanks for the prompt response Nepatsfan. I'd already
tried TweakUI but without success:-(

The only folders I see in the main window when I
select "Desktop" are "My Documents" and "My Net
Places" - nothing else, so I can't navigate to them.
That said, I can go to a drive|folder by typing it
into the file name box below the main window.


:

In
(e-mail address removed)
BygByrd wrote:
When I attempt to use "File|Open..." or "File|Save
As..." in any program (other than Microsoft Office
programs which work correctly) the only places I
can look at are "My Documents" (which lists the
folders under "My Documents"), "Recent" (which
lists nothing!) and "My Network Places" (which
lists the places thereunder)- there is NO "My
Computer" or any of the drfives or folders below
"My Computer". Also "My Computer' does not appear
in the Place Pane.

Help... this is driving me nuts:)

You might want to take a look at this article:

Tweaking the Places Bar in Windows and Office
http://tinyurl.com/c23ok

Good luck

Nepatsfan
 

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