Field Chooser destroyed the "To:" field

[LurfysMa]

I was scrolling through one of my mail folders where I move move
related to a certain project. I noticed that the "To:" field was not
being displayed in the View for that folder.

In some applications, you can right-click on the column headers to add
or remove fields, so I did that. The drop-down list included something
called the "Field Chooser". It sounded perfect, so I clicked on that.

A list of fields popped up, so I scrolled down to the "To:" field and
clicked on it. Nothing happened. I double-clicked on it. A Field
Properties panel popped up. Not knowing what to do, I exited that
panel, but I am not sure how. I believe there were OK and Cancel
buttons and the X icon in the upper right. I don't recall which I
clicked on. I then closed the Field Chooser panel.

I then clicked on View and saw the "Customize current view" option,
selected it, and added the To: field.

The To: field appeared, but was empty (blank). If I open any message,
the To field in the message is also empty. I then noticed that this is
only true for messages more than about 6 months old. They all had To:
fields when they were send.

Can anyone explain what happened to the To: data and how to get it
back?

Did I do something with the Field Chooser?

Thanks

 

[Judy Gleeson [MVP Outlook]]

When you show the field chooser, grab and drag the field you want onto the
table in line with exisiting fields. There's no need to double click the
To.. field. Grab it with the mouse, drag up and drop beside subject (for
example).

 

[LurfysMa]

When you show the field chooser, grab and drag the field you want onto the
table in line with exisiting fields. There's no need to double click the
To.. field. Grab it with the mouse, drag up and drop beside subject (for
example).

Aha. Great tip. Thanks.

It's now clear that the Field Chooser wasn't the problem. The To field
is visible in the view. It's just blank. Can you help me understand
why none of the messages in that folder that are more than 6 months
old have anything in the To field?

I checked several folders and it's the same in every one. The exact
date varies somewhat, but in every folder there's a date that
separates messages that do and don't have something in the To field.

95% of these are messages that I know had a To field at one time. I
also have a few messages that came from distribution lists or I was
the cc or bcc which don't have To info. These are not those.

 

[Judy Gleeson \(MVP Outlook\)]

Sorry - but I have no idea!

Aha. Great tip. Thanks.

It's now clear that the Field Chooser wasn't the problem. The To field
is visible in the view. It's just blank. Can you help me understand
why none of the messages in that folder that are more than 6 months
old have anything in the To field?

I checked several folders and it's the same in every one. The exact
date varies somewhat, but in every folder there's a date that
separates messages that do and don't have something in the To field.

95% of these are messages that I know had a To field at one time. I
also have a few messages that came from distribution lists or I was
the cc or bcc which don't have To info. These are not those.