Feedback Error

[Tom Ziegmann]

Is anyone having problems using the Beta Client to send feedback? I keep
getting .NET exception errors and it is starting to bug me. Anyone know of a
fix? Obviously I can't send a bug about the bug reporting tool so is there
some other way to send a bug report?

Thanks.

-tom

 

[Mark Dietz]

There actually is a category in the MBC to report issues with the feedback
tools, but that wouldn't help if you're having problems. After you get to step
3, it should ask for passport credentials to upload bug reports, did you type
that info in correctly?

 

[Tom Ziegmann]

It doesn't ask me for my credentials. It throws an exception when it gets to
the point of retreving passport credentials.

 

[Mark Dietz]

do you have your passport email address entered in the box on the final page?

 

[Colin Barnhorst]

Check the Help link in the left pane of the MBC. Fixes for a number of
issues are there.

 

[Mario Rosario]

Yeah crap! to think the feedback is beta also grrrrrr!

 

[Tom Ziegmann]

I emailed the email address they had listed there and then i sent an email
to '(e-mail address removed)' just to see what will happen. No luck on any of
the fixes though.

 

[Colin Barnhorst]

Support does not support Vista. Try emailing (e-mail address removed).

 

[Beck]

It doesn't ask me for my credentials. It throws an exception when it gets
to the point of retreving passport credentials.

Okay instead of putting in your passport details, try the option to send the
information anonymously. That may get you past the .net error.