L
loganatr [MSFT]
Hi,
This problem looks very weird. Is the issue occured
right after the Fax setup? Basically can you give us more
repro steps on how it happened.
Also can you try the same scenario by restarting fax
service.
1. Make appropriate configuration settings
2. Close all Fax application windows
3. In a Command prompt, enter net stop Fax
4. After the service stops, do Net start Fax
5. Open configuration wizard and check if the
settings are retained.
If the settings are retained, then it should due to some
external issue, that we need to investigate.
Loganatr [MSFT]
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and
confers no rights.
Please do not send email directly to this alias. This
alias is for newsgroup purposes only.'
This problem looks very weird. Is the issue occured
right after the Fax setup? Basically can you give us more
repro steps on how it happened.
Also can you try the same scenario by restarting fax
service.
1. Make appropriate configuration settings
2. Close all Fax application windows
3. In a Command prompt, enter net stop Fax
4. After the service stops, do Net start Fax
5. Open configuration wizard and check if the
settings are retained.
If the settings are retained, then it should due to some
external issue, that we need to investigate.
Loganatr [MSFT]
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and
confers no rights.
Please do not send email directly to this alias. This
alias is for newsgroup purposes only.'