FAX service fails with Outlook2K3

[JSegars]

We recently upgraded from Outlook 2K to Outlook 2K3.
Since upgrading, the Win2K FAX service connot deliver Faxs
into the user's Personal Folder Inbox.

The following message is logged:

Unable to route C:\Documents and Settings\All
Users\Application Data\Microsoft\Windows
NT\MSFax\faxreceive\4a73312800.tif to local inbox: ACVCC.
The following error occurred: MAPI error.

All machines are running Win2K with latest updates. Only
Outlook was upped to 2003.

 

[Jsegars]

We have corrected the problem. It appears the FAX service
was confused by having multiple profiles.

 

[Russ Valentine [MVP-Outlook]]

Routing to the Outlook Inbox is completely profile dependent with Win 2K
Fax. You probably ended up with a Profile the Fax Service no longer
recognizes. Reset it. Instructions here:
http://www.slipstick.com/addins/services/win2000fax.htm