Fax program will not convert docs to tiff

[Guest]

Using XP Pro and Office 2003 fully updated. With a doc, wpd, or pdf open and
attempting to send any of them as a fax, erratically the conversion process
will run sucessfully. Other times, the conversion to tiff starts but the
program bar disappears before finishing, leaving no error. I have rebooted
(no change) and also uninstalled and reinstalled fax program several times.
Modem has latest driver.
Any thoughts?

 

[Newbie Coder]

Smiff75,

Is it WinFaxPro you are using as you haven't stated? If so, contact Symantec
Support

http://www.symantec.com/home_homeoffice/support/selectproduct_discontinued.jsp?pid=all

Its discontinued now though so I am not sure if they support it - should do

 

[Guest]

It is MS Fax, as close to default as I can make it.