fax monitor in XP

[rr]

I was successfully using the fax monitor notification for
incoming and sending faxes. After an error receiving a
fax, I can no longer get the monitor to work. I have done
everything including re-installing fax. I am using it
with a Dell AIO Printer A940. Now I cannot see if a fax
has come in unless I open the entire fax console. Any way
to fix this?
Thank You.

 

[Russ Valentine [MVP-Outlook]]

Have you applied SP1?

 

[rr]

I have had SP1 since I have had this computer.

-----Original Message-----
Have you applied SP1?
--
Russ Valentine
[MVP-Outlook]

I was successfully using the fax monitor notification for
incoming and sending faxes. After an error receiving a
fax, I can no longer get the monitor to work. I have done
everything including re-installing fax. I am using it
with a Dell AIO Printer A940. Now I cannot see if a fax
has come in unless I open the entire fax console. Any way
to fix this?
Thank You.

.

 

[Russ Valentine [MVP-Outlook]]

Then you need to list the steps that reproduced this problem as accurately
as possible. It is not documented or reproducible at this time.
--
Russ Valentine
[MVP-Outlook]

I have had SP1 since I have had this computer.

-----Original Message-----
Have you applied SP1?
--
Russ Valentine
[MVP-Outlook]

I was successfully using the fax monitor notification for
incoming and sending faxes. After an error receiving a
fax, I can no longer get the monitor to work. I have done
everything including re-installing fax. I am using it
with a Dell AIO Printer A940. Now I cannot see if a fax
has come in unless I open the entire fax console. Any way
to fix this?
Thank You.

.

 

[rr]

The monitor appeared that a fax was incoming. Then an
error occured on the incoming fax. I closed the monitor
from my screen. Since that time I have been unable to use
the monitor. The fax works fine.

-----Original Message-----
Then you need to list the steps that reproduced this problem as accurately
as possible. It is not documented or reproducible at this time.
--
Russ Valentine
[MVP-Outlook]

I have had SP1 since I have had this computer.
notification
for Any
way

.

 

[Russ Valentine [MVP-Outlook]]

Unlikely that's all there is to it. Definitely no repros on that. Include
all configuration changes made to your system since you installed fax.
--
Russ Valentine
[MVP-Outlook]

The monitor appeared that a fax was incoming. Then an
error occured on the incoming fax. I closed the monitor
from my screen. Since that time I have been unable to use
the monitor. The fax works fine.

-----Original Message-----
Then you need to list the steps that reproduced this problem as accurately
as possible. It is not documented or reproducible at this time.
--
Russ Valentine
[MVP-Outlook]

I have had SP1 since I have had this computer.

-----Original Message-----
Have you applied SP1?
--
Russ Valentine
[MVP-Outlook]
message
I was successfully using the fax monitor notification
for
incoming and sending faxes. After an error receiving a
fax, I can no longer get the monitor to work. I have
done
everything including re-installing fax. I am using it
with a Dell AIO Printer A940. Now I cannot see if a fax
has come in unless I open the entire fax console. Any
way
to fix this?
Thank You.


.

.

 

[rr]

I installed MS recommended update KB810243 3 days ago.

-----Original Message-----
Unlikely that's all there is to it. Definitely no repros on that. Include
all configuration changes made to your system since you installed fax.
--
Russ Valentine
[MVP-Outlook]

The monitor appeared that a fax was incoming. Then an
error occured on the incoming fax. I closed the monitor
from my screen. Since that time I have been unable to use
the monitor. The fax works fine.

-----Original Message-----
Then you need to list the steps that reproduced this problem as accurately
as possible. It is not documented or reproducible at this time.
--
Russ Valentine
[MVP-Outlook]
I have had SP1 since I have had this computer.

-----Original Message-----
Have you applied SP1?
--
Russ Valentine
[MVP-Outlook]
message
I was successfully using the fax monitor notification
for
incoming and sending faxes. After an error receiving a
fax, I can no longer get the monitor to work. I have
done
everything including re-installing fax. I am

using
it

with a Dell AIO Printer A940. Now I cannot see

if a
fax

has come in unless I open the entire fax console. Any
way
to fix this?
Thank You.


.



.

.

 

[Russ Valentine [MVP-Outlook]]

Interesting. Is that the only hotfix since SP1?
--
Russ Valentine
[MVP-Outlook]

I installed MS recommended update KB810243 3 days ago.

-----Original Message-----
Unlikely that's all there is to it. Definitely no repros on that. Include
all configuration changes made to your system since you installed fax.
--
Russ Valentine
[MVP-Outlook]

The monitor appeared that a fax was incoming. Then an
error occured on the incoming fax. I closed the monitor
from my screen. Since that time I have been unable to use
the monitor. The fax works fine.

-----Original Message-----
Then you need to list the steps that reproduced this
problem as accurately
as possible. It is not documented or reproducible at
this time.
--
Russ Valentine
[MVP-Outlook]
message
I have had SP1 since I have had this computer.

-----Original Message-----
Have you applied SP1?
--
Russ Valentine
[MVP-Outlook]
message
I was successfully using the fax monitor
notification
for
incoming and sending faxes. After an error
receiving a
fax, I can no longer get the monitor to work. I have
done
everything including re-installing fax. I am using
it
with a Dell AIO Printer A940. Now I cannot see if a
fax
has come in unless I open the entire fax console.
Any
way
to fix this?
Thank You.


.



.

.

 

[rr]

Not at all. History: This XP system was born July 2,
2003. I maintain it the best I can. I have installed
every Patch available! I only started using Fax on 12-24-
03. Yesterday when the problem started, I saw the fax
monitor on my screen: a fax was incoming. Then an error
message appeared. The fax was not received. I closed the
monitor box. The next time a fax was incoming---no
monitor. In the properties menu-under tracking-- the 'Fax
can track and notify you of fax events' there is a red
exclamation point next to the box that has a checkmark in
it. This mystery may never be solved!

-----Original Message-----
Interesting. Is that the only hotfix since SP1?
--
Russ Valentine
[MVP-Outlook]

I installed MS recommended update KB810243 3 days ago.

-----Original Message-----
Unlikely that's all there is to it. Definitely no

repros
on that. Include

all configuration changes made to your system since

you
installed fax.

--
Russ Valentine
[MVP-Outlook]
The monitor appeared that a fax was incoming. Then an
error occured on the incoming fax. I closed the monitor
from my screen. Since that time I have been unable

to
use

the monitor. The fax works fine.

-----Original Message-----
Then you need to list the steps that reproduced this
problem as accurately
as possible. It is not documented or reproducible at
this time.
--
Russ Valentine
[MVP-Outlook]
message
I have had SP1 since I have had this computer.

-----Original Message-----
Have you applied SP1?
--
Russ Valentine
[MVP-Outlook]
message
I was successfully using the fax monitor
notification
for
incoming and sending faxes. After an error
receiving a
fax, I can no longer get the monitor to work.

I
have

done
everything including re-installing fax. I am using
it
with a Dell AIO Printer A940. Now I cannot see if a
fax
has come in unless I open the entire fax console.
Any
way
to fix this?
Thank You.


.



.



.

.

 

[Russ Valentine [MVP-Outlook]]

Oh it probably will be eventually. There was a reproducible, documented
cause for this same problem which sp1 fixed. This is likely another. It
won't be fixed until it can be reproduced, though, so we'll be looking for
other similar reports. If there are any other configuration changes you made
to your system between the time it first worked and the time it stopped, it
would provide a clue.
--
Russ Valentine
[MVP-Outlook]

Not at all. History: This XP system was born July 2,
2003. I maintain it the best I can. I have installed
every Patch available! I only started using Fax on 12-24-
03. Yesterday when the problem started, I saw the fax
monitor on my screen: a fax was incoming. Then an error
message appeared. The fax was not received. I closed the
monitor box. The next time a fax was incoming---no
monitor. In the properties menu-under tracking-- the 'Fax
can track and notify you of fax events' there is a red
exclamation point next to the box that has a checkmark in
it. This mystery may never be solved!

-----Original Message-----
Interesting. Is that the only hotfix since SP1?
--
Russ Valentine
[MVP-Outlook]

I installed MS recommended update KB810243 3 days ago.

-----Original Message-----
Unlikely that's all there is to it. Definitely no repros
on that. Include
all configuration changes made to your system since you
installed fax.
--
Russ Valentine
[MVP-Outlook]
message
The monitor appeared that a fax was incoming. Then an
error occured on the incoming fax. I closed the monitor
from my screen. Since that time I have been unable to
use
the monitor. The fax works fine.

-----Original Message-----
Then you need to list the steps that reproduced this
problem as accurately
as possible. It is not documented or reproducible at
this time.
--
Russ Valentine
[MVP-Outlook]
message
I have had SP1 since I have had this computer.

-----Original Message-----
Have you applied SP1?
--
Russ Valentine
[MVP-Outlook]
message
I was successfully using the fax monitor
notification
for
incoming and sending faxes. After an error
receiving a
fax, I can no longer get the monitor to work. I
have
done
everything including re-installing fax. I am
using
it
with a Dell AIO Printer A940. Now I cannot see
if a
fax
has come in unless I open the entire fax console.
Any
way
to fix this?
Thank You.


.



.



.

.

 

[rr]

Whoever you are, thank you. This is the first time I
have ever used this kind of help. On Jan. 2 I installed
an upgrade (?) to Windows Media Format 9 Series Runtime
Setup. I was unhappy with it. Whatever that was I
immediately did a successful system restore operation.
Other than that I update my McAfee Security system
regularly including firewall. I also use and update
SpyBot. Nothing else I can think of.

-----Original Message-----
Oh it probably will be eventually. There was a reproducible, documented
cause for this same problem which sp1 fixed. This is likely another. It
won't be fixed until it can be reproduced, though, so we'll be looking for
other similar reports. If there are any other configuration changes you made
to your system between the time it first worked and the time it stopped, it
would provide a clue.
--
Russ Valentine
[MVP-Outlook]

Not at all. History: This XP system was born July 2,
2003. I maintain it the best I can. I have installed
every Patch available! I only started using Fax on 12- 24-
03. Yesterday when the problem started, I saw the fax
monitor on my screen: a fax was incoming. Then an error
message appeared. The fax was not received. I closed the
monitor box. The next time a fax was incoming---no
monitor. In the properties menu-under tracking-- the 'Fax
can track and notify you of fax events' there is a red
exclamation point next to the box that has a checkmark in
it. This mystery may never be solved!

-----Original Message-----
Interesting. Is that the only hotfix since SP1?
--
Russ Valentine
[MVP-Outlook]
I installed MS recommended update KB810243 3 days ago.

-----Original Message-----
Unlikely that's all there is to it. Definitely no repros
on that. Include
all configuration changes made to your system since you
installed fax.
--
Russ Valentine
[MVP-Outlook]
message
The monitor appeared that a fax was incoming.

Then
an

error occured on the incoming fax. I closed the monitor
from my screen. Since that time I have been

unable
to

use
the monitor. The fax works fine.

-----Original Message-----
Then you need to list the steps that reproduced this
problem as accurately
as possible. It is not documented or

reproducible
at

this time.
--
Russ Valentine
[MVP-Outlook]
message
I have had SP1 since I have had this computer.

-----Original Message-----
Have you applied SP1?
--
Russ Valentine
[MVP-Outlook]
message
[email protected]...
I was successfully using the fax monitor
notification
for
incoming and sending faxes. After an error
receiving a
fax, I can no longer get the monitor to

work.
I

have
done
everything including re-installing fax. I am
using
it
with a Dell AIO Printer A940. Now I cannot see
if a
fax
has come in unless I open the entire fax console.
Any
way
to fix this?
Thank You.


.



.



.



.

.

 

[rr]

One more thing. I have in 'event viewer' 16 entries
yesterday morning with source "Windows File Protection"
event #64002. The first one says "File replacement was
attempted on the protected system file c:\windows\system32
\fxscfgwz.dll. This file was restored to the original
version to maintain system stability. The file version of
the system file is 5.2.1776.0." The next is fsxcom.dll-
same version-then fxscomex.dll 5.2.1776.1023-then
fxsclntr.dll (with the .0)-then fxsclnt.exe with the 1023-
then fxscover.exe with the 1023- then the fxsdrv.dll
with version 0.3.1776.1023-then fxsext32.dll with 1023-
then fxsmon.dll with the.0- then fxsperf.dll with 1023-
then fxsres.dll with 1023-fxssend.exe with .0- then
fxsst.dll with 1023- then fxsui.dll with 1023-then
fxswzrd.dll with 1023-then fxsxp32.dll with 1023-.
Obviously this is after the monitor stopped working. Hope
this helps! Thanks again.

-----Original Message-----
Whoever you are, thank you. This is the first time I
have ever used this kind of help. On Jan. 2 I installed
an upgrade (?) to Windows Media Format 9 Series Runtime
Setup. I was unhappy with it. Whatever that was I
immediately did a successful system restore operation.
Other than that I update my McAfee Security system
regularly including firewall. I also use and update
SpyBot. Nothing else I can think of.

-----Original Message-----
Oh it probably will be eventually. There was a reproducible, documented
cause for this same problem which sp1 fixed. This is likely another. It
won't be fixed until it can be reproduced, though, so we'll be looking for
other similar reports. If there are any other configuration changes you made
to your system between the time it first worked and the time it stopped, it
would provide a clue.
--
Russ Valentine
[MVP-Outlook]

Not at all. History: This XP system was born July 2,
2003. I maintain it the best I can. I have installed
every Patch available! I only started using Fax on 12- 24-
03. Yesterday when the problem started, I saw the fax
monitor on my screen: a fax was incoming. Then an error
message appeared. The fax was not received. I closed the
monitor box. The next time a fax was incoming---no
monitor. In the properties menu-under tracking-- the 'Fax
can track and notify you of fax events' there is a red
exclamation point next to the box that has a

checkmark

in

it. This mystery may never be solved!
-----Original Message-----
Interesting. Is that the only hotfix since SP1?
--
Russ Valentine
[MVP-Outlook]
message
I installed MS recommended update KB810243 3 days ago.

-----Original Message-----
Unlikely that's all there is to it. Definitely no
repros
on that. Include
all configuration changes made to your system since
you
installed fax.
--
Russ Valentine
[MVP-Outlook]
message
The monitor appeared that a fax was incoming. Then
an
error occured on the incoming fax. I closed the
monitor
from my screen. Since that time I have been unable
to
use
the monitor. The fax works fine.

-----Original Message-----
Then you need to list the steps that reproduced
this
problem as accurately
as possible. It is not documented or reproducible
at
this time.
--
Russ Valentine
[MVP-Outlook]
message
I have had SP1 since I have had this computer.

-----Original Message-----
Have you applied SP1?
--
Russ Valentine
[MVP-Outlook]
"rr" <[email protected]>
wrote in
message
[email protected]...
I was successfully using the fax monitor
notification
for
incoming and sending faxes. After an error
receiving a
fax, I can no longer get the monitor to work.
I
have
done
everything including re-installing fax. I am
using
it
with a Dell AIO Printer A940. Now I

cannot

see


.

.

 

[Russ Valentine [MVP-Outlook]]

Good clues. Now you can see why problems like these are so difficult to
troubleshoot. We would have had no clue that all this was going on behind
the scenes from your initial posts.
I'll pass this on to the developers. It will probably take a while before
this can be reproduced or solved, but if everyone were able provide detailed
steps of what changed on their systems just before a new problem arose,
problems like these could be solved more quickly.
--
Russ Valentine
[MVP-Outlook]

One more thing. I have in 'event viewer' 16 entries
yesterday morning with source "Windows File Protection"
event #64002. The first one says "File replacement was
attempted on the protected system file c:\windows\system32
\fxscfgwz.dll. This file was restored to the original
version to maintain system stability. The file version of
the system file is 5.2.1776.0." The next is fsxcom.dll-
same version-then fxscomex.dll 5.2.1776.1023-then
fxsclntr.dll (with the .0)-then fxsclnt.exe with the 1023-
then fxscover.exe with the 1023- then the fxsdrv.dll
with version 0.3.1776.1023-then fxsext32.dll with 1023-
then fxsmon.dll with the.0- then fxsperf.dll with 1023-
then fxsres.dll with 1023-fxssend.exe with .0- then
fxsst.dll with 1023- then fxsui.dll with 1023-then
fxswzrd.dll with 1023-then fxsxp32.dll with 1023-.
Obviously this is after the monitor stopped working. Hope
this helps! Thanks again.

-----Original Message-----
Whoever you are, thank you. This is the first time I
have ever used this kind of help. On Jan. 2 I installed
an upgrade (?) to Windows Media Format 9 Series Runtime
Setup. I was unhappy with it. Whatever that was I
immediately did a successful system restore operation.
Other than that I update my McAfee Security system
regularly including firewall. I also use and update
SpyBot. Nothing else I can think of.

-----Original Message-----
Oh it probably will be eventually. There was a reproducible, documented
cause for this same problem which sp1 fixed. This is likely another. It
won't be fixed until it can be reproduced, though, so we'll be looking for
other similar reports. If there are any other configuration changes you made
to your system between the time it first worked and the time it stopped, it
would provide a clue.
--
Russ Valentine
[MVP-Outlook]
Not at all. History: This XP system was born July 2,
2003. I maintain it the best I can. I have installed
every Patch available! I only started using Fax on 12- 24-
03. Yesterday when the problem started, I saw the fax
monitor on my screen: a fax was incoming. Then an error
message appeared. The fax was not received. I closed the
monitor box. The next time a fax was incoming---no
monitor. In the properties menu-under tracking-- the 'Fax
can track and notify you of fax events' there is a red
exclamation point next to the box that has a

checkmark

in
it. This mystery may never be solved!
-----Original Message-----
Interesting. Is that the only hotfix since SP1?
--
Russ Valentine
[MVP-Outlook]
message
I installed MS recommended update KB810243 3 days ago.

-----Original Message-----
Unlikely that's all there is to it. Definitely no
repros
on that. Include
all configuration changes made to your system since
you
installed fax.
--
Russ Valentine
[MVP-Outlook]
message
The monitor appeared that a fax was incoming. Then
an
error occured on the incoming fax. I closed the
monitor
from my screen. Since that time I have been unable
to
use
the monitor. The fax works fine.

-----Original Message-----
Then you need to list the steps that reproduced
this
problem as accurately
as possible. It is not documented or reproducible
at
this time.
--
Russ Valentine
[MVP-Outlook]
message
I have had SP1 since I have had this computer.

-----Original Message-----
Have you applied SP1?
--
Russ Valentine
[MVP-Outlook]
"rr" <[email protected]>
wrote in
message
[email protected]...
I was successfully using the fax monitor
notification
for
incoming and sending faxes. After an error
receiving a
fax, I can no longer get the monitor to work.
I
have
done
everything including re-installing fax. I am
using
it
with a Dell AIO Printer A940. Now I

cannot

see
if a
fax
has come in unless I open the entire fax
console.
Any
way
to fix this?
Thank You.


.



.



.



.



.

.

 

[rr]

Now my question is how will I ever find out that there is
a fix to my problem? Thank You.

-----Original Message-----
Good clues. Now you can see why problems like these are so difficult to
troubleshoot. We would have had no clue that all this was going on behind
the scenes from your initial posts.
I'll pass this on to the developers. It will probably take a while before
this can be reproduced or solved, but if everyone were able provide detailed
steps of what changed on their systems just before a new problem arose,
problems like these could be solved more quickly.
--
Russ Valentine
[MVP-Outlook]

One more thing. I have in 'event viewer' 16 entries
yesterday morning with source "Windows File Protection"
event #64002. The first one says "File replacement was
attempted on the protected system file c:\windows\system32
\fxscfgwz.dll. This file was restored to the original
version to maintain system stability. The file version of
the system file is 5.2.1776.0." The next is fsxcom.dll-
same version-then fxscomex.dll 5.2.1776.1023-then
fxsclntr.dll (with the .0)-then fxsclnt.exe with the 1023-
then fxscover.exe with the 1023- then the fxsdrv.dll
with version 0.3.1776.1023-then fxsext32.dll with 1023-
then fxsmon.dll with the.0- then fxsperf.dll with 1023-
then fxsres.dll with 1023-fxssend.exe with .0- then
fxsst.dll with 1023- then fxsui.dll with 1023-then
fxswzrd.dll with 1023-then fxsxp32.dll with 1023-.
Obviously this is after the monitor stopped working. Hope
this helps! Thanks again.

-----Original Message-----
Whoever you are, thank you. This is the first time I
have ever used this kind of help. On Jan. 2 I installed
an upgrade (?) to Windows Media Format 9 Series Runtime
Setup. I was unhappy with it. Whatever that was I
immediately did a successful system restore operation.
Other than that I update my McAfee Security system
regularly including firewall. I also use and update
SpyBot. Nothing else I can think of.

-----Original Message-----
Oh it probably will be eventually. There was a
reproducible, documented
cause for this same problem which sp1 fixed. This is
likely another. It
won't be fixed until it can be reproduced, though, so
we'll be looking for
other similar reports. If there are any other
configuration changes you made
to your system between the time it first worked and the
time it stopped, it
would provide a clue.
--
Russ Valentine
[MVP-Outlook]
message
Not at all. History: This XP system was born July 2,
2003. I maintain it the best I can. I have installed
every Patch available! I only started using Fax on 12-
24-
03. Yesterday when the problem started, I saw the fax
monitor on my screen: a fax was incoming. Then an error
message appeared. The fax was not received. I closed
the
monitor box. The next time a fax was incoming---no
monitor. In the properties menu-under tracking--
the 'Fax
can track and notify you of fax events' there is a red
exclamation point next to the box that has a checkmark
in
it. This mystery may never be solved!
-----Original Message-----
Interesting. Is that the only hotfix since SP1?
--
Russ Valentine
[MVP-Outlook]
message
I installed MS recommended update KB810243 3 days
ago.

-----Original Message-----
Unlikely that's all there is to it. Definitely no
repros
on that. Include
all configuration changes made to your system since
you
installed fax.

wrote
in

message
The monitor appeared that a fax was incoming.
Then
an
error occured on the incoming fax. I closed the
monitor
from my screen. Since that time I have been
unable
to
use
the monitor. The fax works fine.

-----Original Message-----
Then you need to list the steps that reproduced
this
problem as accurately
as possible. It is not documented or
reproducible
at
this time.
--
Russ Valentine
[MVP-Outlook]
"rr" <[email protected]>
wrote in
message
[email protected]...
I have had SP1 since I have had this computer.

-----Original Message-----
Have you applied SP1?

wrote in
message
[email protected]...
I was successfully using the fax monitor
notification
for
incoming and sending faxes. After an error
receiving a
fax, I can no longer get the monitor to
work.
I
have
done
everything including re-installing fax. I
am
using
it
with a Dell AIO Printer A940. Now I cannot
see
if a
fax
has come in unless I open the entire fax
console.
Any
way
to fix this?
Thank You.


.



.



.



.



.

.

.

 

[Russ Valentine [MVP-Outlook]]

Stay tuned. But you're not done yet.
New problems will require more information.
For starters:
One of your posts seems to indicate that somebody was trying to overwrite
the files - did you try to install fax again or copy over fax files from
some other location? Is there only 1 modem on this machine? Could you
provide a dump of the registry keys under
HKEY_CURRENT_USER\Software\Microsoft\Fax\UserInfo? Also can you provide a
dump of the registry keys under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Devices?
Just send them to me, don't post them.
--
Russ Valentine
[MVP-Outlook]

Now my question is how will I ever find out that there is
a fix to my problem? Thank You.

-----Original Message-----
Good clues. Now you can see why problems like these are so difficult to
troubleshoot. We would have had no clue that all this was going on behind
the scenes from your initial posts.
I'll pass this on to the developers. It will probably take a while before
this can be reproduced or solved, but if everyone were able provide detailed
steps of what changed on their systems just before a new problem arose,
problems like these could be solved more quickly.
--
Russ Valentine
[MVP-Outlook]

One more thing. I have in 'event viewer' 16 entries
yesterday morning with source "Windows File Protection"
event #64002. The first one says "File replacement was
attempted on the protected system file c:\windows\system32
\fxscfgwz.dll. This file was restored to the original
version to maintain system stability. The file version of
the system file is 5.2.1776.0." The next is fsxcom.dll-
same version-then fxscomex.dll 5.2.1776.1023-then
fxsclntr.dll (with the .0)-then fxsclnt.exe with the 1023-
then fxscover.exe with the 1023- then the fxsdrv.dll
with version 0.3.1776.1023-then fxsext32.dll with 1023-
then fxsmon.dll with the.0- then fxsperf.dll with 1023-
then fxsres.dll with 1023-fxssend.exe with .0- then
fxsst.dll with 1023- then fxsui.dll with 1023-then
fxswzrd.dll with 1023-then fxsxp32.dll with 1023-.
Obviously this is after the monitor stopped working. Hope
this helps! Thanks again.
-----Original Message-----
Whoever you are, thank you. This is the first time I
have ever used this kind of help. On Jan. 2 I installed
an upgrade (?) to Windows Media Format 9 Series Runtime
Setup. I was unhappy with it. Whatever that was I
immediately did a successful system restore operation.
Other than that I update my McAfee Security system
regularly including firewall. I also use and update
SpyBot. Nothing else I can think of.

-----Original Message-----
Oh it probably will be eventually. There was a
reproducible, documented
cause for this same problem which sp1 fixed. This is
likely another. It
won't be fixed until it can be reproduced, though, so
we'll be looking for
other similar reports. If there are any other
configuration changes you made
to your system between the time it first worked and the
time it stopped, it
would provide a clue.
--
Russ Valentine
[MVP-Outlook]
message
Not at all. History: This XP system was born July 2,
2003. I maintain it the best I can. I have installed
every Patch available! I only started using Fax on 12-
24-
03. Yesterday when the problem started, I saw the fax
monitor on my screen: a fax was incoming. Then an
error
message appeared. The fax was not received. I closed
the
monitor box. The next time a fax was incoming---no
monitor. In the properties menu-under tracking--
the 'Fax
can track and notify you of fax events' there is a red
exclamation point next to the box that has a
checkmark
in
it. This mystery may never be solved!
-----Original Message-----
Interesting. Is that the only hotfix since SP1?
--
Russ Valentine
[MVP-Outlook]
message
I installed MS recommended update KB810243 3 days
ago.

-----Original Message-----
Unlikely that's all there is to it. Definitely no
repros
on that. Include
all configuration changes made to your system
since
you
installed fax.
--
Russ Valentine
[MVP-Outlook]
in
message
The monitor appeared that a fax was incoming.
Then
an
error occured on the incoming fax. I closed the
monitor
from my screen. Since that time I have been
unable
to
use
the monitor. The fax works fine.

-----Original Message-----
Then you need to list the steps that reproduced
this
problem as accurately
as possible. It is not documented or
reproducible
at
this time.
--
Russ Valentine
[MVP-Outlook]
"rr" <[email protected]>
wrote in
message
[email protected]...
I have had SP1 since I have had this
computer.

-----Original Message-----
Have you applied SP1?

wrote in
message
[email protected]...
I was successfully using the fax monitor
notification
for
incoming and sending faxes. After an error
receiving a
fax, I can no longer get the monitor to
work.
I
have
done
everything including re-installing fax. I
am
using
it
with a Dell AIO Printer A940. Now I
cannot
see
if a
fax
has come in unless I open the entire fax
console.
Any
way
to fix this?
Thank You.


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[Leta Ayres]

this seems to be an ongoing problem, lots of postings
about it, I have the same problem that is why I am
looking to see if anyone knows how to fix it. mine
worked fine too and then I had a computer crash got a
replacement and now it doesn't work. might be a
problem that a recent update caused. service pack 1 it
worked fine for me now I have service pack 1a and it
doesn't work.