Fax Console Button Not Working

[Guest]

Help please.

Trying to use faxing for XP pro. When I press the NEW fax button on the fax
console, I get the error mesage below:

"The system cannot find the file specified.
(2, 0500001665)".

Have re-installed the fax component and it still doesn't work.

Any thoughts would be much appreciated.

Frustrated.

 

[Russ Valentine [MVP-Outlook]]

Start with how you reinstalled and what happened at every step. Verify your
analog fax modem is on the Windows XP HCL list.