Fatal Error

[Guest]

I have recently had the following error message:
bccode: 1000007f bcp1: 00000008 Bcp2: bab40d70 bcp3: 00000000 bcp4: 00000000
osver: 5_1_2600 SP: 2_0 Product: 256_1
I have had the PC for over a year and had no problems. Have tried resetting
the PC back to factory settings and used the restore option in windows. PC is
fairly meaty and I have never had issues running any hardware or software, no
software or hardware added recently except the windows updates.

Any advice would be appriciated, really don't want to flatten it and
re-build, especially if its a hardware problem.

 

[Guest]

I have recently had the following error message:
bccode: 1000007f bcp1: 00000008 Bcp2: bab40d70 bcp3: 00000000 bcp4: 00000000
osver: 5_1_2600 SP: 2_0 Product: 256_1
I have had the PC for over a year and had no problems. Have tried resetting
the PC back to factory settings and used the restore option in windows. PC is
fairly meaty and I have never had issues running any hardware or software, no
software or hardware added recently except the windows updates.

Any advice would be appriciated, really don't want to flatten it and
re-build, especially if its a hardware problem.

This is likely caused by hardware malfunctioning or bad driver.
Try to look in the Device Manager for the CD/DVD-ROM and see if it
malfunctioning or a Bad RAM, also USB storage.
You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
Scan your computer fro malware and Viruses by whatever software you have.
DMA Mode for ATA/ATAPI Devices in Windows XP
http://www.microsoft.com/whdc/device/storage/IDE-DMA.mspx
How to enable 48-bit Logical Block Addressing support for ATAPI disk drives
in Windows XP
http://support.microsoft.com/kb/303013

Example on the error code:
http://support.microsoft.com/kb/174232

Information about Event ID 51
http://support.microsoft.com/kb/244780/

How to troubleshoot event ID 9, event ID 11, and event ID 15 error messages
http://support.microsoft.com/kb/154690/

To get more info about the Error in Event Viewer please double click the
Error message(X) to get a pop-up window contain info about the causer and you
can copy and paste this content in your next message.
HTH.
nass

 

[Ron Martell]

I have recently had the following error message:
bccode: 1000007f bcp1: 00000008 Bcp2: bab40d70 bcp3: 00000000 bcp4: 00000000
osver: 5_1_2600 SP: 2_0 Product: 256_1
I have had the PC for over a year and had no problems. Have tried resetting
the PC back to factory settings and used the restore option in windows. PC is
fairly meaty and I have never had issues running any hardware or software, no
software or hardware added recently except the windows updates.

Any advice would be appriciated, really don't want to flatten it and
re-build, especially if its a hardware problem.

I agree with Nass - the most likely cause of your problem is hardware.
Parameter 1 (bcp1) indicates that the specific error was a Double
Fault. The following information is from
http://msdn2.microsoft.com/en-us/library/ms795478.aspx

"0x00000008, or Double Fault, is when an exception occurs while trying
to call the handler for a prior exception. Normally, the two
exceptions can be handled serially. However, there are several
exceptions that cannot be handled serially, and in this situation the
processor signals a double fault. There are two common causes of a
double fault:
1. A kernel stack overflow. This occurs when a guard page is hit, and
then the kernel tries to push a trap frame. Since there is no stack
left, a stack overflow results, causing the double fault. If you
suspect this has occurred, use the !thread debugger extension to
determine the stack limits, and then use the kb (Display Stack
Backtrace) debugger command with a large parameter (for example, kb
100) to display the full stack.
2. A hardware problem.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."