False Positive

[JD Miller]

I am trying to reach a Microsoft rep to discuss hazardous
effects of this Spyware on non-spyware software.

How can I reach someone - or - can someone from Microsoft
call me @ 973-974-6844?

Thanks...JD

 

[Robear Dyer, MS MVP]

Courtesy of a post by MVP Bill Sanderson:

Most here are end-users, rather than vendors, but here are URL's for the
criteria used to list software, and a form for the vendor of a given file to
dispute that listing.

Criteria for listing as spyware:

http://www.spynet.com/info_spywarecriteria.aspx

Form for vendors to dispute listings:

http://www.spynet.com/vendors.aspx

These sites have Giant's name on them but I have assurance that the
processes are still in place and these are where to start.

 

[Christo]

I tried filling out the dispute form the other day.
After putting a significant amount of time into filling
it out I got a "page no longer available" message.
Luckily I had copied all my answers onto a word file
before hitting submit.

JD, could you let me know if you had the same problem?

Thanks,
Christo

 

[JD Miller]

I am not going to fill it out because the page is not a MS
Page. I want the complaint to go directly to MS.

Thanks...JD

 

[Jeff Williams [MSFT]]

JD-
That page is, indeed, a Microsoft page. Microsoft acquired Giant Company
on December 16, 2004. Spynet was a component of that acquisition.

If you need reassurance that www.spynet.com/vendors.aspx is the correct
place for this, please review http://support.microsoft.com/kb/892340 where
we reference that page.

Warm Regards,
Jeff Williams
PSS Security

 

[David Nason]

I am curious as to whether anyone using the online form
actually gets satisfaction. I fileld out the form on
behalf of eAcceleration Stop-sign, which has been seen
substantial harm by this beta, on January 6th and have
received no response whatsoever from Microsoft Security.

David Nason
CTO and COO
eAcceleration Corp.
davidnason@[email protected]

-----Original Message-----
JD-
That page is, indeed, a Microsoft page. Microsoft acquired Giant Company
on December 16, 2004. Spynet was a component of that acquisition.

If you need reassurance that www.spynet.com/vendors.aspx is the correct
place for this, please review

http://support.microsoft.com/kb/892340 where