Failed to upgrade from Home Premium to Ultimate on HP Pavilion m91

[JYW]

Got a Ultimate upgrade DVD (SP1) from Microsoft yesterday. I tried to
upgrade my Pavilion m9177c (only 2 months old) today at least 5 times. It
all failed at the last step of upgrade and told me "one or more system
component could not be updated". When I rebooted, the system rolled back to
its previous state.

The situation is very simular to Debbie Rollins' "Anytime UPgrade from
Vista..." post on 1/22/2008. I also tried OldGrump's suggestion to select
"no" to search upgrades and disconnected from the Internet. However, the
result was the same.

I need to remote desktop access to this Pavilion PC and Home Premium does
not support it. I tried LogMeIn and the display is too small for me to read.
It looks like some unknown reasons block the upgrade. If someone can shed a
light to make the upgrade work or can provide an alternative method to make
remote desktop access work, please share.

Deeply appreciate...

 

[Mark L. Ferguson]

I think you can apply a generality to your failure to upgrade. If you can't
install Vista, you have a hardware/driver problem.
The "Upgrade Advisor' is perfectly suited to telling you what you need to
add/change in your system to make it compatible.
Windows Vista: Upgrade Advisor:
http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/upgradeadvisor.mspx
--
Was this helpful? Then click the Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPostAsAnswer
Mark L. Ferguson
..

 

[JYW]

I have already had Vista Home Premium on the PC. I did try to use the
upgrade advisor; however, it did not load at all on the Vista Home Premium.
After reading more carefully, it is designed for XP to upgrade to Vista. My
situation is to upgrade from Vista Home Premium to Ultimate.

 

[Patrick Annette]

That may be generally true, but sometimes not always. The Advisor told
me I could upgrade this computer, but when I did so, only one of the two
video cards in it worked, and the second was was said to be unable to
find enough resources (IRQ). An interesting way of saying that Vista
couldn't allocate resources as well as XP. Of course the resources were
found quite easily in XP Media Center, where the resources were fully
adequate, and each video card had its own IRQ. I spent many frustrating
hours talking to MS/India about this and there was no resolution, so I
reverted to XP. Upgrade Advisor isn't quite "perfectly" suited to its
task, though it may generally do a good job.