Extremely damaging false positive

[Grand Virtual RWL]

Adoption of Microsoft Anti-Spyware threatens the entire
installed base of all Grand Virtual's products, and new
installations via direct download or CD-ROM.

MS Anti-Spyware mis-identifies *all* of Grand Virtual's
applications as "CashDialer", labelling them a severe
threat. It recommends deletion of everything installed
under the c:\Program Files\grandvirtual directory.

Giant's virus/spyware directory is offline, and Microsoft
hasn't put it back online. Fortunately, Google cached the
CashDialer page at http://64.233.161.104/search?
q=cache:8fyaT6FJeOoJ:www.giantcompany.com/antispyware/resea
rch/spyware/spyware-CashDialer.aspx+cashdialer&hl=en.

Grand Virtual views this situation with the utmost
seriousness and expect Microsoft to take *immediate*
action to remedy the situation.

Grand Virtual is a long-term Microsoft customer and MSDN
subscriber. We are part of a publicly traded (Nasdaq)
company. We manufacture gaming software in 16 languages
for the worldwide market. For compatibility testing,
software download is accessible via:

http://www.CasinoElegance.com
http://www.CasinoFantasy.com
http://www.EverestPoker.com

We have several additional sites, and a private labelling
capability.

Please contact us at (e-mail address removed), Office
of the CTO at Grand Virtual at 617-547-6323.

 

[Zachary Gutt [MSFT]]

The only way to contact Microsoft with this type of request is through the
official vendor dispute process. This is located at
http://www.spynet.com/vendors.aspx.

--

Zachary Gutt
Technical Product Manager
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[RvLeshrac]

ALL anti-spyware applications should identify online
casino software as a threat. Not only is online gambling
illegal in the US, where Microsoft is based, but 99% of
online-casino software is or contains spyware and/or
trojans of some sort (typically dialers).

The level of threat, however, is negotiable. Since you
provide hard-copies (CD-ROM versions) of the software, it
should probably be auto-ignored.

 

[Guest]

"online gambling in the us is illegal"

Uh really when was that decided? last I checked a case had
not gone to court to dispute the legality, and the us
congress has passed no laws banning it.

 

[Tony]

Hee Hee
All those gamblers not being able to gamble. That really
upsets me.

I wonder how many other gambling spyware things it
disables? Hopefully all of them. Hee Hee

 

[Tony]

Putting any type of spyware or malware on anyone's
computer should be illegal. That is the issue, not your
right to gamble.

 

[Grand Virtual RWL]

Zachary -

http://www.spynet.com/vendors.aspx is offline. Starting
about 1 hour ago, the domain does not even resolve. I've
tried this across the Internet. MSN can't even locate the
spynet.com domain. Please, please help!!!

Thx