External Hardrive

[Jillian]

I have a Seagate external drive. It used to come up under the H drive.
I recently purchased an embroidery machine that hooks to the computer
using usb. The instant I plugged the embroidery machine into the
computer it took over the H drive. I cannot figure out how to get the
external drive to show back up. I tried to look in the "manage" under
my computer. but I obviously do not know what I am looking for. I have
tried to not have both plugged in at the same time but it still will
not show up. How do I fix this?

 

[Claymore]

I have a Seagate external drive. It used to come up under the H drive.
I recently purchased an embroidery machine that hooks to the computer
using usb. The instant I plugged the embroidery machine into the
computer it took over the H drive. I cannot figure out how to get the
external drive to show back up. I tried to look in the "manage" under
my computer. but I obviously do not know what I am looking for. I have
tried to not have both plugged in at the same time but it still will
not show up. How do I fix this?

Start => Control Panel => Administrative Tools => Computer Management
Click Disk Management
Right-click the drive whose letter you want changed and click on
'Chane Drive Letter and Paths'. Select another drive letter from those
offered.
Suggest you change the embroidery thingy.

 

[Jillian]

Start => Control Panel => Administrative Tools => Computer Management
Click Disk Management
Right-click the drive whose letter you want changed and click on
'Chane Drive Letter and Paths'. Select another drive letter from those
offered.
Suggest you change the embroidery thingy.

I have since set up my laptop to run the Embroidery Machine. I have
completely restored my other computer and then plugged in the external
thinking since it is plug n play it will just magically work. Of
course I was completely wrong. I have done what you suggested but I
dont know which drive to change. I know not to change the C drive. The
only other options is a D drive and one that does not have a letter
assigned to it. When I right click all I get is "help" to choose from.
My external automatically assigned itself to an H drive when I first
got it. Now that drive is gone. I know I sound like a numbskull, well
I am. Thank you for your past advice and any future advice you choose
to throw my way. I have over 2500 pictures on that external. I am
beside myself right now. Most of them are of my grandchildren. And a
wedding. Thank you again. Jillian

 

[Claymore]

I have since set up my laptop to run the Embroidery Machine. I have
completely restored my other computer and then plugged in the external
thinking since it is plug n play it will just magically work. Of
course I was completely wrong. I have done what you suggested but I
dont know which drive to change. I know not to change the C drive. The
only other options is a D drive and one that does not have a letter
assigned to it. When I right click all I get is "help" to choose from.
My external automatically assigned itself to an H drive when I first
got it. Now that drive is gone. I know I sound like a numbskull, well
I am. Thank you for your past advice and any future advice you choose
to throw my way. I have over 2500 pictures on that external. I am
beside myself right now. Most of them are of my grandchildren. And a
wedding. Thank you again. Jillian- Hide quoted text -

- Show quoted text -

Hello again, Jillian,

This sounds drastic, but give it a try:

Copy the text below between the dotted lines, but not the dotted lines
themselves. Open Notepad and paste it in. Save the result in a
suitable location as device.reg - making sure that the default .txt
extension doesn't appear in the file name (Save as type = All Files).
Double-click on the saved .reg file to merge the contents.

-------------------------- Use text after this line
--------------------------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"

-------------------------- Use text before this line
--------------------------------


NOTE: If you have a USB keyboard and/or mouse, you'll have to modify
the instructions and leave enough parts for those to function. Do not
uninstall these.

Unplug ALL USB devices.
Open Device Manager by going to Start => Run and typing in
"devmgmt.msc" {without the quotes}.
Go to View and select 'Show Hidden Devices'.

Uninstall all devices under USB Controllers.

Next, Uninstall all devices under Disk Drives ***that you know are not
present***. i.e. not your hard drives. Uninstall any USB drives
listed. If you're not sure which ones are your hard drives, right-
click on the drive and click 'Properties'. If it says that the device
is currently not connected, uninstall it. If it says that the device
is working properly, leave it. the icon for installed hard drives will
not have a faded look, while the icon for unattached drives looks
faded or greyed.

Next, Uninstall all devices under Storage Volumes. Say no to any
reboot prompts until you are finished. If a Storage Volume doesn't
uninstall, ignore it and move to the next one.

If you have a yellow ? with unknown devices, uninstall all of the
entries there as well.

When this is done, reboot the computer TWICE.

Reconnect the USB devices and see if they're recognized properly.

________

Credit to John Will at Tech Support Guy

 

[Jillian]

I have since set up my laptop to run the Embroidery Machine. I have
completely restored my other computer and then plugged in the external
thinking since it is plug n play it will just magically work. Of
course I was completely wrong. I have done what you suggested but I
dont know which drive to change. I know not to change the C drive. The
only other options is a D drive and one that does not have a letter
assigned to it. When I right click all I get is "help" to choose from.
My external automatically assigned itself to an H drive when I first
got it. Now that drive is gone. I know I sound like a numbskull, well
I am. Thank you for your past advice and any future advice you choose
to throw my way. I have over 2500 pictures on that external. I am
beside myself right now. Most of them are of my grandchildren. And a
wedding. Thank you again. Jillian- Hide quoted text -

- Show quoted text -

Hello again, Jillian,

This sounds drastic, but give it a try:

Copy the text below between the dotted lines, but not the dotted lines
themselves. Open Notepad and paste it in. Save the result in a
suitable location as device.reg - making sure that the default .txt
extension doesn't appear in the file name (Save as type = All Files).
Double-click on the saved .reg file to merge the contents.

-------------------------- Use text after this line
--------------------------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"

-------------------------- Use text before this line
--------------------------------

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify
the instructions and leave enough parts for those to function. Do not
uninstall these.

Unplug ALL USB devices.
Open Device Manager by going to Start => Run and typing in
"devmgmt.msc" {without the quotes}.
Go to View and select 'Show Hidden Devices'.

Uninstall all devices under USB Controllers.

Next, Uninstall all devices under Disk Drives ***that you know are not
present***. i.e. not your hard drives. Uninstall any USB drives
listed. If you're not sure which ones are your hard drives, right-
click on the drive and click 'Properties'. If it says that the device
is currently not connected, uninstall it. If it says that the device
is working properly, leave it. the icon for installed hard drives will
not have a faded look, while the icon for unattached drives looks
faded or greyed.

Next, Uninstall all devices under Storage Volumes. Say no to any
reboot prompts until you are finished. If a Storage Volume doesn't
uninstall, ignore it and move to the next one.

If you have a yellow ? with unknown devices, uninstall all of the
entries there as well.

When this is done, reboot the computer TWICE.

Reconnect the USB devices and see if they're recognized properly.

________

Credit to John Will at Tech Support Guy- Hide quoted text -

- Show quoted text -

This sounds really scary but I will try. When you say ALL USB you mean
every single one, right? Just confirming

 

[Jillian]

I have since set up my laptop to run the Embroidery Machine. I have
completely restored my other computer and then plugged in the external
thinking since it is plug n play it will just magically work. Of
course I was completely wrong. I have done what you suggested but I
dont know which drive to change. I know not to change the C drive. The
only other options is a D drive and one that does not have a letter
assigned to it. When I right click all I get is "help" to choose from.
My external automatically assigned itself to an H drive when I first
got it. Now that drive is gone. I know I sound like a numbskull, well
I am. Thank you for your past advice and any future advice you choose
to throw my way. I have over 2500 pictures on that external. I am
beside myself right now. Most of them are of my grandchildren. And a
wedding. Thank you again. Jillian- Hide quoted text -

- Show quoted text -

Hello again, Jillian,

This sounds drastic, but give it a try:

Copy the text below between the dotted lines, but not the dotted lines
themselves. Open Notepad and paste it in. Save the result in a
suitable location as device.reg - making sure that the default .txt
extension doesn't appear in the file name (Save as type = All Files).
Double-click on the saved .reg file to merge the contents.

-------------------------- Use text after this line
--------------------------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"

-------------------------- Use text before this line
--------------------------------

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify
the instructions and leave enough parts for those to function. Do not
uninstall these.

Unplug ALL USB devices.
Open Device Manager by going to Start => Run and typing in
"devmgmt.msc" {without the quotes}.
Go to View and select 'Show Hidden Devices'.

Uninstall all devices under USB Controllers.

Next, Uninstall all devices under Disk Drives ***that you know are not
present***. i.e. not your hard drives. Uninstall any USB drives
listed. If you're not sure which ones are your hard drives, right-
click on the drive and click 'Properties'. If it says that the device
is currently not connected, uninstall it. If it says that the device
is working properly, leave it. the icon for installed hard drives will
not have a faded look, while the icon for unattached drives looks
faded or greyed.

Next, Uninstall all devices under Storage Volumes. Say no to any
reboot prompts until you are finished. If a Storage Volume doesn't
uninstall, ignore it and move to the next one.

If you have a yellow ? with unknown devices, uninstall all of the
entries there as well.

When this is done, reboot the computer TWICE.

Reconnect the USB devices and see if they're recognized properly.

________

Credit to John Will at Tech Support Guy- Hide quoted text -

- Show quoted text -

Im not sure I should do this. I deleted the first listing which was
sis something or other and I lost my mouse. I moved it to another usb
and it works now. But I am not going any further till I hear back from
you. Thank you so much for everything.

 

[Claymore]

Hello again, Jillian,

This sounds drastic, but give it a try:

Copy the text below between the dotted lines, but not the dotted lines
themselves. Open Notepad and paste it in. Save the result in a
suitable location as device.reg - making sure that the default .txt
extension doesn't appear in the file name (Save as type = All Files).
Double-click on the saved .reg file to merge the contents.

-------------------------- Use text after this line
--------------------------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"

-------------------------- Use text before this line
--------------------------------

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify
the instructions and leave enough parts for those to function. Do not
uninstall these.

Unplug ALL USB devices.
Open Device Manager by going to Start => Run and typing in
"devmgmt.msc" {without the quotes}.
Go to View and select 'Show Hidden Devices'.

Uninstall all devices under USB Controllers.

Next, Uninstall all devices under Disk Drives ***that you know are not
present***. i.e. not your hard drives. Uninstall any USB drives
listed. If you're not sure which ones are your hard drives, right-
click on the drive and click 'Properties'. If it says that the device
is currently not connected, uninstall it. If it says that the device
is working properly, leave it. the icon for installed hard drives will
not have a faded look, while the icon for unattached drives looks
faded or greyed.

Next, Uninstall all devices under Storage Volumes. Say no to any
reboot prompts until you are finished. If a Storage Volume doesn't
uninstall, ignore it and move to the next one.

If you have a yellow ? with unknown devices, uninstall all of the
entries there as well.

When this is done, reboot the computer TWICE.

Reconnect the USB devices and see if they're recognized properly.

Credit to John Will at Tech Support Guy- Hide quoted text -

- Show quoted text -

Im not sure I should do this. I deleted the first listing which was
sis something or other and I lost my mouse. I moved it to another usb
and it works now. But I am not going any further till I hear back from
you. Thank you so much for everything.- Hide quoted text -

- Show quoted text -

Hello Jilllian,

Yes, except those you know are your mouse and/or keyboard if you have
USB versions of these. The deal is that all USB devices you ever have
attached, are remembered in these listings. If you attached, say a USB
external drive or that embroidery thingy, it is listed here. If you
uninstall it here and then reattach it later, it just goes through the
install process again looking for a driver. Some will be obvious, as
they are named for the device. I myself have dozens listed, as over
the years, I've attached all kinds of USB flash drives, external
drives, etc. If you're not sure of an entry, just leave it. The USB
controllers should be OK, but see what I said about drives earlier -
how to identify "active" drives. The name of any mouse or keyboard
will also be listed under 'Keyboards' and 'Mice and other pointing
devices' in the Device Manager listing to give you a clue about
these.
Anyhoo, just do the ones you know are not a mouse, keyboard or an
attached (internal) hard drive.

Luck!

 

[Jillian]

I have a Seagate external drive. It used to come up under the H drive.
I recently purchased an embroidery machine that hooks to the computer
using usb. The instant I plugged the embroidery machine into the
computer it took over the H drive. I cannot figure out how to get the
external drive to show back up. I tried to look in the "manage" under
my computer. but I obviously do not know what I am looking for. I have
tried to not have both plugged in at the same time but it still will
not show up. How do I fix this?
Start => Control Panel => Administrative Tools => Computer Management
Click Disk Management
Right-click the drive whose letter you want changed and click on
'Chane Drive Letter and Paths'. Select another drive letter from those
offered.
Suggest you change the embroidery thingy.
I have since set up my laptop to run the Embroidery Machine. I have
completely restored my other computer and then plugged in the external
thinking since it is plug n play it will just magically work. Of
course I was completely wrong. I have done what you suggested but I
dont know which drive to change. I know not to change the C drive. The
only other options is a D drive and one that does not have a letter
assigned to it. When I right click all I get is "help" to choose from.
My external automatically assigned itself to an H drive when I first
got it. Now that drive is gone. I know I sound like a numbskull, well
I am. Thank you for your past advice and any future advice you choose
to throw my way. I have over 2500 pictures on that external. I am
beside myself right now. Most of them are of my grandchildren. And a
wedding. Thank you again. Jillian- Hide quoted text -
- Show quoted text -
Hello again, Jillian,
This sounds drastic, but give it a try:
Copy the text below between the dotted lines, but not the dotted lines
themselves. Open Notepad and paste it in. Save the result in a
suitable location as device.reg - making sure that the default .txt
extension doesn't appear in the file name (Save as type = All Files).
Double-click on the saved .reg file to merge the contents.
-------------------------- Use text after this line
--------------------------------
REGEDIT4
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
\Environment]
"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- Use text before this line
--------------------------------
NOTE: If you have a USB keyboard and/or mouse, you'll have to modify
the instructions and leave enough parts for those to function. Do not
uninstall these.
Unplug ALL USB devices.
Open Device Manager by going to Start => Run and typing in
"devmgmt.msc" {without the quotes}.
Go to View and select 'Show Hidden Devices'.
Uninstall all devices under USB Controllers.
Next, Uninstall all devices under Disk Drives ***that you know are not
present***. i.e. not your hard drives. Uninstall any USB drives
listed. If you're not sure which ones are your hard drives, right-
click on the drive and click 'Properties'. If it says that the device
is currently not connected, uninstall it. If it says that the device
is working properly, leave it. the icon for installed hard drives will
not have a faded look, while the icon for unattached drives looks
faded or greyed.
Next, Uninstall all devices under Storage Volumes. Say no to any
reboot prompts until you are finished. If a Storage Volume doesn't
uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the
entries there as well.
When this is done, reboot the computer TWICE.
Reconnect the USB devices and see if they're recognized properly.
________
Credit to John Will at Tech Support Guy- Hide quoted text -
- Show quoted text -

Im not sure I should do this. I deleted the first listing which was
sis something or other and I lost my mouse. I moved it to another usb
and it works now. But I am not going any further till I hear back from
you. Thank you so much for everything.- Hide quoted text -

- Show quoted text -

Hello Jilllian,

Yes, except those you know are your mouse and/or keyboard if you have
USB versions of these. The deal is that all USB devices you ever have
attached, are remembered in these listings. If you attached, say a USB
external drive or that embroidery thingy, it is listed here. If you
uninstall it here and then reattach it later, it just goes through the
install process again looking for a driver. Some will be obvious, as
they are named for the device. I myself have dozens listed, as over
the years, I've attached all kinds of USB flash drives, external
drives, etc. If you're not sure of an entry, just leave it. The USB
controllers should be OK, but see what I said about drives earlier -
how to identify "active" drives. The name of any mouse or keyboard
will also be listed under 'Keyboards' and 'Mice and other pointing
devices' in the Device Manager listing to give you a clue about
these.
Anyhoo, just do the ones you know are not a mouse, keyboard or an
attached (internal) hard drive.

Luck!- Hide quoted text -

- Show quoted text -

Thank you. I think I will shut my brain down and give you a rest. I
will try this tomorrow.

 

[Claymore]

I have a Seagate external drive. It used to come up under the H drive.
I recently purchased an embroidery machine that hooks to the computer
using usb. The instant I plugged the embroidery machine into the
computer it took over the H drive. I cannot figure out how to get the
external drive to show back up. I tried to look in the "manage" under
my computer. but I obviously do not know what I am looking for. I have
tried to not have both plugged in at the same time but it still will
not show up. How do I fix this?
Start => Control Panel => Administrative Tools => Computer Management
Click Disk Management
Right-click the drive whose letter you want changed and click on
'Chane Drive Letter and Paths'. Select another drive letter from those
offered.
Suggest you change the embroidery thingy.
I have since set up my laptop to run the Embroidery Machine. I have
completely restored my other computer and then plugged in the external
thinking since it is plug n play it will just magically work. Of
course I was completely wrong. I have done what you suggested but I
dont know which drive to change. I know not to change the C drive. The
only other options is a D drive and one that does not have a letter
assigned to it. When I right click all I get is "help" to choose from.
My external automatically assigned itself to an H drive when I first
got it. Now that drive is gone. I know I sound like a numbskull, well
I am. Thank you for your past advice and any future advice you choose
to throw my way. I have over 2500 pictures on that external. I am
beside myself right now. Most of them are of my grandchildren. And a
wedding. Thank you again. Jillian- Hide quoted text -
- Show quoted text -
Hello again, Jillian,
This sounds drastic, but give it a try:
Copy the text below between the dotted lines, but not the dotted lines
themselves. Open Notepad and paste it in. Save the result in a
suitable location as device.reg - making sure that the default .txt
extension doesn't appear in the file name (Save as type = All Files).
Double-click on the saved .reg file to merge the contents.
-------------------------- Use text after this line
--------------------------------
REGEDIT4
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
\Environment]
"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- Use text before this line
--------------------------------
NOTE: If you have a USB keyboard and/or mouse, you'll have to modify
the instructions and leave enough parts for those to function. Do not
uninstall these.
Unplug ALL USB devices.
Open Device Manager by going to Start => Run and typing in
"devmgmt.msc" {without the quotes}.
Go to View and select 'Show Hidden Devices'.
Uninstall all devices under USB Controllers.
Next, Uninstall all devices under Disk Drives ***that you know are not
present***. i.e. not your hard drives. Uninstall any USB drives
listed. If you're not sure which ones are your hard drives, right-
click on the drive and click 'Properties'. If it says that the device
is currently not connected, uninstall it. If it says that the device
is working properly, leave it. the icon for installed hard drives will
not have a faded look, while the icon for unattached drives looks
faded or greyed.
Next, Uninstall all devices under Storage Volumes. Say no to any
reboot prompts until you are finished. If a Storage Volume doesn't
uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the
entries there as well.
When this is done, reboot the computer TWICE.
Reconnect the USB devices and see if they're recognized properly.
________
Credit to John Will at Tech Support Guy- Hide quoted text -
- Show quoted text -
Im not sure I should do this. I deleted the first listing which was
sis something or other and I lost my mouse. I moved it to another usb
and it works now. But I am not going any further till I hear back from
you. Thank you so much for everything.- Hide quoted text -
- Show quoted text -

Hello Jilllian,

Yes, except those you know are your mouse and/or keyboard if you have
USB versions of these. The deal is that all USB devices you ever have
attached, are remembered in these listings. If you attached, say a USB
external drive or that embroidery thingy, it is listed here. If you
uninstall it here and then reattach it later, it just goes through the
install process again looking for a driver. Some will be obvious, as
they are named for the device. I myself have dozens listed, as over
the years, I've attached all kinds of USB flash drives, external
drives, etc. If you're not sure of an entry, just leave it. The USB
controllers should be OK, but see what I said about drives earlier -
how to identify "active" drives. The name of any mouse or keyboard
will also be listed under 'Keyboards' and 'Mice and other pointing
devices' in the Device Manager listing to give you a clue about
these.
Anyhoo, just do the ones you know are not a mouse, keyboard or an
attached (internal) hard drive.

Luck!- Hide quoted text -

- Show quoted text -

Thank you. I think I will shut my brain down and give you a rest. I
will try this tomorrow.- Hide quoted text -

- Show quoted text -

Just to clear something up.

When you copy the text to make the .reg file I mentioned, this part:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
\Environment]

should be all on one line. It's hard to post this stuff in these
groups as sometimes it restricts the line length and it can copy as
two lines. So in Notepad, just make sure this is all on one line with
no spaces before of after the slash marks (\).
The other line of the three lines is also one line:

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"

The first line is:

REGEDIT4

Luck!

 

[Jillian]

I have a Seagate external drive. It used to come up under the H drive.
I recently purchased an embroidery machine that hooks to the computer
using usb. The instant I plugged the embroidery machine into the
computer it took over the H drive. I cannot figure out how to get the
external drive to show back up. I tried to look in the "manage" under
my computer. but I obviously do not know what I am looking for. I have
tried to not have both plugged in at the same time but it still will
not show up. How do I fix this?
Start => Control Panel => Administrative Tools => Computer Management
Click Disk Management
Right-click the drive whose letter you want changed and click on
'Chane Drive Letter and Paths'. Select another drive letter from those
offered.
Suggest you change the embroidery thingy.
I have since set up my laptop to run the Embroidery Machine. I have
completely restored my other computer and then plugged in the external
thinking since it is plug n play it will just magically work. Of
course I was completely wrong. I have done what you suggested but I
dont know which drive to change. I know not to change the C drive. The
only other options is a D drive and one that does not have a letter
assigned to it. When I right click all I get is "help" to choose from.
My external automatically assigned itself to an H drive when I first
got it. Now that drive is gone. I know I sound like a numbskull, well
I am. Thank you for your past advice and any future advice you choose
to throw my way. I have over 2500 pictures on that external. I am
beside myself right now. Most of them are of my grandchildren. And a
wedding. Thank you again. Jillian- Hide quoted text -
- Show quoted text -
Hello again, Jillian,
This sounds drastic, but give it a try:
Copy the text below between the dotted lines, but not the dotted lines
themselves. Open Notepad and paste it in. Save the result in a
suitable location as device.reg - making sure that the default .txt
extension doesn't appear in the file name (Save as type = All Files).
Double-click on the saved .reg file to merge the contents.
-------------------------- Use text after this line
--------------------------------
REGEDIT4
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
\Environment]
"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- Use text before this line
--------------------------------
NOTE: If you have a USB keyboard and/or mouse, you'll have to modify
the instructions and leave enough parts for those to function. Do not
uninstall these.
Unplug ALL USB devices.
Open Device Manager by going to Start => Run and typing in
"devmgmt.msc" {without the quotes}.
Go to View and select 'Show Hidden Devices'.
Uninstall all devices under USB Controllers.
Next, Uninstall all devices under Disk Drives ***that you know are not
present***. i.e. not your hard drives. Uninstall any USB drives
listed. If you're not sure which ones are your hard drives, right-
click on the drive and click 'Properties'. If it says that the device
is currently not connected, uninstall it. If it says that the device
is working properly, leave it. the icon for installed hard drives will
not have a faded look, while the icon for unattached drives looks
faded or greyed.
Next, Uninstall all devices under Storage Volumes. Say no to any
reboot prompts until you are finished. If a Storage Volume doesn't
uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the
entries there as well.
When this is done, reboot the computer TWICE.
Reconnect the USB devices and see if they're recognized properly.
________
Credit to John Will at Tech Support Guy- Hide quoted text -
- Show quoted text -
Im not sure I should do this. I deleted the first listing which was
sis something or other and I lost my mouse. I moved it to another usb
and it works now. But I am not going any further till I hear back from
you. Thank you so much for everything.- Hide quoted text -
- Show quoted text -
Hello Jilllian,
Yes, except those you know are your mouse and/or keyboard if you have
USB versions of these. The deal is that all USB devices you ever have
attached, are remembered in these listings. If you attached, say a USB
external drive or that embroidery thingy, it is listed here. If you
uninstall it here and then reattach it later, it just goes through the
install process again looking for a driver. Some will be obvious, as
they are named for the device. I myself have dozens listed, as over
the years, I've attached all kinds of USB flash drives, external
drives, etc. If you're not sure of an entry, just leave it. The USB
controllers should be OK, but see what I said about drives earlier -
how to identify "active" drives. The name of any mouse or keyboard
will also be listed under 'Keyboards' and 'Mice and other pointing
devices' in the Device Manager listing to give you a clue about
these.
Anyhoo, just do the ones you know are not a mouse, keyboard or an
attached (internal) hard drive.
Luck!- Hide quoted text -
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Thank you. I think I will shut my brain down and give you a rest. I
will try this tomorrow.- Hide quoted text -

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Just to clear something up.

When you copy the text to make the .reg file I mentioned, this part:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
\Environment]

should be all on one line. It's hard to post this stuff in these
groups as sometimes it restricts the line length and it can copy as
two lines. So in Notepad, just make sure this is all on one line with
no spaces before of after the slash marks (\).
The other line of the three lines is also one line:

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"

The first line is:

REGEDIT4

Luck!- Hide quoted text -

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I did everything you suggested and the external drive still does not
come up. All my usb drives were showing that they were working
properly.